This document contains information about a course on Information Technology Application in Management (ITAM) taught by Prof. R.K. Jena at IMT Nagpur. It includes the course evaluation criteria, syllabus topics to be covered, examples of how different business models and pressures are impacted by digital technologies, and how IT can support various management majors. The course aims to help students understand doing business in the digital economy and the role of IT.
This document contains information about a course on Information Technology Application in Management (ITAM) taught by Prof. R.K. Jena at IMT Nagpur. It includes the course evaluation criteria, syllabus topics to be covered, examples of how different business models and pressures are impacted by digital technologies, and how IT can support various management majors. The course aims to help students understand doing business in the digital economy and the role of IT.
This document contains information about a course on Information Technology Application in Management (ITAM) taught by Prof. R.K. Jena at IMT Nagpur. It includes the course evaluation criteria, syllabus topics to be covered, examples of how different business models and pressures are impacted by digital technologies, and how IT can support various management majors. The course aims to help students understand doing business in the digital economy and the role of IT.
Dr R K Jena M.Tech, Ph.D (IIITM-Gwalior), IEEE, ACM, ISTE, AISM, ISC, IACSIT, ACEEE, IAENG Associate Professor, Editor: IJIRST ( An International Journal) Contact: 9923960213(M), rkjena@imtnag.ac.in Teaching & Industry Experience: 15 + years Area of Interest: Business Intelligence, Knowledge Management, Business Research Technique 9/15/2014 Prof. R.K.Jena, IMT Nagpur 2 9/15/2014 Prof. R.K.Jena, IMT Nagpur 3 Information Technology Application in Management(ITAM) 9/15/2014 Prof. R.K.Jena, IMT Nagpur 4 Evaluation Quiz/ Exams Weight ( *) Class participation / Class Discipline 15% Mid Term 20% Assignment 10% Presentation/Quiz 15% Final Exam 40% ____________________________________________________ Total 100%
* -Subject to change 9/15/2014 Prof. R.K.Jena, IMT Nagpur 5 Syllabus Topics to be Covered Business and Information Technology Introduction to Information Systems Information Systems in Organization Computer Hardware Computer Software Managing Data and Information Business Data Communication E-Business Introduction to MS-Excel (Lab)
Detailed session plan Business and Information Technology
9/15/2014 Prof. R.K.Jena, IMT Nagpur 6 9/15/2014 Prof. R.K.Jena, IMT Nagpur 7 Digital Economy New Economy
E-Business: The use of electronic technologies to transact business
Collaboration: People and Organizations interact, communicate, collaborate, and search for information Information Exchange: Storing, processing and transmission of information
9/15/2014 Prof. R.K.Jena, IMT Nagpur 8 The Old Economy Taking Photos 1. Buy film from a store 2. Load to your camera 3. Take pictures 4. Take roll of film to store for processing 5. Pickup the film when ready 6. Select specific photos for enlargement 7. Mail to family and friends 9/15/2014 Prof. R.K.Jena, IMT Nagpur 9 The New Economy Taking Photos 1 st Generation Digital Photography Old economy (except 6 and 7) were replaced by using a scanner and emailing
2 nd Generation Digital Photography Use a Digital Camera, no film, no processing
3 rd Generation Digital Photography Your Digital Camera is now in your mobile phone or palmtop computer. 9/15/2014 Prof. R.K.Jena, IMT Nagpur 10 Business Models Examples: Nokia makes and sells cell phones A TV station provides free broadcasting. Its survival depends on a complex model involving advertisers and content providers Internet portals, such as Yahoo, also use a complex business model. A business model is a method of doing business by which a company can generate revenue to sustain itself. The model spells out how the company adds value to create a product or service.
9/15/2014 Prof. R.K.Jena, IMT Nagpur 11 Five Popular Business Models in the Digital Age. Name- your- Own- Price: allow the buyer to state a price he or she is willing to pay for a specific product or service. Bidding Using Reverse Auctions: Via a request for quote, the buyer indicates a desire to receive bids on a particular item, and would-be sellers bid on the job. Min wins the Bid.
9/15/2014 Prof. R.K.Jena, IMT Nagpur 12 Five Models cont Affiliate Marketing: Marketing partners place a banner ad for a company on their Web site Group Purchasing: The purchase orders of many buyers are aggregated, a small business, or even an individual, can get a discount E-Marketplace: Markets in which buyers and sellers negotiate online 9/15/2014 Prof. R.K.Jena, IMT Nagpur 13 EC & IT Solution Infrastructure application Business Environment Impact Model Our Company
Business processes Core Competencies Critical responses Activities ( Solutions)
Mission Goal Strategy Plan Problem Pressure opportunities Actual measurable performance Business pressure Feedback 9/15/2014 Prof. R.K.Jena, IMT Nagpur 14 Business Pressures The business environment is the combination of social, legal, economic, physical, and political factors that affect business activities
Significant changes in any of these factors are likely to create business pressure on the organization
The three types of business pressures faced are: market, technology, and societal pressures. 9/15/2014 Prof. R.K.Jena, IMT Nagpur 15 Business Pressure (Continued) 9/15/2014 Prof. R.K.Jena, IMT Nagpur 16 Three Types of Business Pressures Market Pressures:
The Global Economy and Strong Competition
The Changing Nature of the Workforce
Powerful Customers 9/15/2014 Prof. R.K.Jena, IMT Nagpur 17 Business Pressures (Continued) Technology Pressures:
Technological Innovation and Obsolescence
Information Overload 9/15/2014 Prof. R.K.Jena, IMT Nagpur 18 Business Pressures (Continued) Societal Pressures:
Social Responsibility & Ethical Issues
Government Regulation and Deregulation
Protection Against Terrorist Attacks
9/15/2014 Prof. R.K.Jena, IMT Nagpur 19
Organizational Responses Organizational Responses Customer Focus Continuous Improvement Operational Efficiency Restructuring Business Processes Make to Order and Mass Customization Business Alliances Electronic Business
9/15/2014 Prof. R.K.Jena, IMT Nagpur 20 9/15/2014 Prof. R.K.Jena, IMT Nagpur 21 Why Should You Learn about Information Technology (IT)? IT is essential for work in organizations
IT will change the managers job
IT impacts employees at work
IT impacts employees health and safety
IT provides quality-of-life improvements
Crime fighting and other benefits
Job Opportunities 9/15/2014 Prof. R.K.Jena, IMT Nagpur 22 Digital Trends Computer Chip Capacity Doubling in Every Two Years. Computer Microprocessor Capacity Doubling every 18 months (Moores Law) The Trend of Doubling Network and Communication System Capacity in every 2 years Total value of a communications network grows with the square of the number of devices or people it connects (N 2 ). (Metcalfe's Law) Doubling in mass storage capacity of hard drives is occurring almost every 12 months. The Trend of Increasing Information in Storage, Communication and Processing doubles in every 2Yrs)
9/15/2014 Prof. R.K.Jena, IMT Nagpur 23 How IT will Impact on Different Management Majors? 9/15/2014 Prof. R.K.Jena, IMT Nagpur 24 9/15/2014 Prof. R.K.Jena, IMT Nagpur 25 Finance Major The modern financial world turns on speed, volume, and accuracy of information flow. Information systems and networks make these things possible. You invest in stocks and get a conformation in less than a second. Finance dept use information systems such as business intelligence to monitor world financial markets and provide a quantitative analysis . Financial manager use data mining software to analyze information in data warehouse . Finally EIS and ERP tightly integrate finance with all other functional areas 9/15/2014 Prof. R.K.Jena, IMT Nagpur 26 HRM Major IT provide valuable support for human resources management. For example , Personal record keeping has greatly improve in terms of speed, convenience , and accuracy as a result of technology. The internet revolutionized recruiting and training by moving them online. Better selection and personal development can be efficiently handled using Expert systems . 9/15/2014 Prof. R.K.Jena, IMT Nagpur 27 Marketing Major Marketing now uses customer databases, decision support systems, sales force automation, business intelligence, and data mining software to better perform its functions. The Internet has created an entirely new global trading environment. It also has dramatically increased the amount of information available to buyers and sellers, who can now compare prices quickly and thoroughly. As a result, shoppers' buying habits and strategies are changing . In turn, marketing manager must work harder to acquire and retained the well-informed customer. To accomplished this goal they now use CRM software and online promotions. 9/15/2014 Prof. R.K.Jena, IMT Nagpur 28 Production and Operation Management Major Organizations are competing on price, quality , time and customer services- all of which are concern of production and operation management. Every process in a companys operation that add value to a product or service( purchasing inventory , quality control , receiving raw material and shipping product) can enhance by IT techniques. 9/15/2014 Prof. R.K.Jena, IMT Nagpur 29 Managerial Issues Recognizing opportunities for using IT and Web-based systems.
Who will build, operate, and maintain the information systems. How much IT?
Is the situation going to change?
Transforming the organization to the digital organization.
9/15/2014 Prof. R.K.Jena, IMT Nagpur 30 Learning Doing Business in the Digital Economy Business Pressures, Organizational Responses, and IT Support Why Should you Learn About Information Technology?