By: Abhishek Jadhav

Yogesh Kamble
Digvijay Patil
Gaurav Ghateshahi


Submitted To: Prof. Sandhya T.
I ntroduction.
Definition of Communication.
Formal Communication.
Advantages, Disadvantages of Formal Communication.
I nformal Communication.
Advantages, Disadvantages of I nformal
Communication.

The word communication has been derived from the Latin
word Communicare which means to share. However,
communication incorporates, besides commonality, the
concept of transfer of ideas, meaning and information.
Communication has enabled us to organize - to work in
groups; and through organization, we have been able to
overcome barriers to our existence that we could not have
subjugated individually.

Communication is an exchange of facts, ideas, opinions, or
emotions by two or more persons.
W.H. Newman and C.F. Summer Jr.

Communication is the process by which information is
transmitted between individuals and / or organizations so that
an understanding response results.
Peter Little.
Meaning: It is in the form of official messages and news that
flow through recognized channels or routes formally laid by
the organization.

This communication may take place between a superior and
subordinate, a subordinate and superior or among employees
at same level or departmental managers.

It flows in 3 directions:1) Downward,
2) Upward 3) Horizontal.

Companys news bulletins.

Special interviews.

Conferences.

Employees handbook.

Company magazines.

Advantages
Effective.

Provides close contact
between members of the
organization.
Control over the sub-
ordinates and fixing in their
responsibility.
Flow of essential
information in an orderly
manner.

Disadvantage
Stiff , Slow and Rigid.

Channels of communication
are not perfect.

Organizational distance,
screening at various points
and narrow route are the
three bottlenecks in the flow
of communication
It is in the form of unofficial messages (work related or
people related) that flow outside the officially designed
channels.
Technically called as grapevine communication.
Result of natural desire to communicate with each other
freely and frequently.
It takes place due to individual needs.
Face to face discussion.

Telephone.

Email.

Voice messaging (voice mail).

Instant messaging (chatting).

Advantages

More flexible and much
faster.
Helps in achieving better
human relations
Fulfills the psychological
needs of the employees.

Disadvanteges

Information may be
distorted.
Lacks official status and
less dependable.
Has no definite origin and
direction.
Leakage of confidential
information.
Single stand: communication in sequence.
Gossip network: communicates to all on non-selective
basis.
Probability network: Individual communicates randomly.
Cluster network: an individual communicates to only those
whom he trusts.