Professional Documents
Culture Documents
These can
• Grievance disputes
be
collective
or
• Industrial disputes individual!
Definition
• Academically speaking, industrial dispute
refers to any conflict between employees
and employers, between employers and
employers and between employees and
employees.
Collective Arbitration
bargaining
Dispute
Code of Discipline settlement Conciliation
Grievance Consultative
Adjudication
procedures machinery
Collective Bargaining
Takes place when representatives of a labour union
meet management representatives to determine
employees’ wages and benefits and to solve other
issues. Collective bargaining is the most effective
method of resolving industrial disputes
Approaches to collective
bargaining
• As a process of social change
• As a peace treaty between conflicting
parties
• As a system of industrial jurisprudence
Collective Bargaining
• Importance
– It helps increase economic strength of both the
parties at the same time protecting their interest
– It helps establish uniform conditions of employment
with a view to avoid occurrence of industrial disputes
– It helps resolve disputes when they occur
– It delays down rules and norms for dealing with
labour
– It helps usher in democratic principles
into the industrial world
Collective Bargaining
• Strategic choices
– Managers must decide when to open
the negotiations
– Managers must examine the possibility
of a strike and decide on the ways of
handling it, should it occur.
– It is important to understand which
issue to raise first and which to wait for.
– Decide who would represent
– Managers need to decide how closely
they will follow the agreement, once it
is signed.
Collective Bargaining Process
Environment
Preparing for negotiation
Bargaining issues
Negotiating
Negotiation Yes
Overcoming breakdowns
breakdown
No
Reaching the agreement
Administration of the
agreement
Status of Collective Bargaining
Stage 3
Complaint to divisional head
No
Yes Grievance resolved
Stage 2
Complaint to department head
No
Yes Grievance resolved
Stage 1
Complaint to section head
Arbitration
• Arbitration is another method of resolving
industrial disputes.
• It refers to a procedure in which a neutral
third party studies the dispute, listens to
both the parties and collects information,
and makes recommendations which are
binding on both the parties.
Arbitration and industrial dispute Act, 1947
Section 10-A provides that where any industrial
dispute exists or is apprehended, and the employer
and the workmen agree to refer the
dispute to arbitration, they may do so by a
written agreement.
Conciliation
Conciliation is a process by which
representatives of workers and employers
are brought together before a third party
with a view to persuading them to arrive
at an agreement by mutual discussion
between them.