Working Effectively Through

Teamwork
Outline
Stages in Group Development
Roles in Groups
Task Roles
Functional Roles
Maintenance Roles
Dysfunctional Roles
Working as a Team
Effective Teams
Making the Most of your Team
Group/ Team Development
Five Stages
Forming or coming together
Storming or conflict
Norming or working out the rules
Performing or getting the job done
Mourning or breaking-up
Group Development
Forming
Am I a member of this group?
Clear goals and objectives
Definition of tasks and roles
Clear work plans
Identify group behavior, standards and norms
Group Development
Forming
Other characteristics:
Demonstrate excitement
Participate hesitantly
Show tentative attachment to the group
Discuss problems peripheral to the task
Uncomfortable and anxious
Accomplish minimal work
Group Development
Storming
Who controls this group?
Infighting, defensiveness and competition
Doubts about success
Low group confidence
Polarization of group members
Concern over excessive work
Disunity and increased tension
Group Development
Storming
Other characteristics:
Resist the task demands
Establish a pecking order
Criticize group leaders or other group members
Complain.
Group Development
Norming
What are the rules of this group?
Achieve harmony by avoiding conflict
Develop trust and respect
Discuss group dynamics constructively
Form friendships
Develop a sense of team cohesion
Have high group morale
Establish and maintain group boundaries
Group Development
Performing
How high can this group go?
Willing to sort through group problems
Develop high conflict resolution skills
Understand members' strengths and weaknesses
Undertake constructive self change
Identify closely with the group
Accomplish a great deal of work
Group Development
Mourning
Where do we go from here?
Feel overjoyed at the successful attainment of goals
Feel disappointed at unattained goals
Feel a sense of loss when the group is disbanded
Feel relief at the end of the process
Congratulate each other
Celebrate.
Roles in Group
Main Types:
Task roles
Functional roles
Maintenance roles
Dysfunctional roles
Roles in Group
Task Roles
The more clearly the task roles are defined, the better
the chosen team member will be able to perform the
task.
Taking Notes
Doing Calculations
Analyzing Data
Preparing Presentations/ designs
Roles in Group
Functional Roles
Help the group to achieve its goals. Each team
member can adopt one or more functional roles as
needed.
Coordinator
Initiator
Information giver/ seeker
Planner
Roles in Group
Maintenance Roles
These roles support and maintain group life
and activities.
Encourager
Gatekeeper
Mediator
Volunteer
Roles in Group
Dysfunctional Roles
Roles that are disruptive to genuine efforts to
improve team effectiveness and satisfaction:
Being aggressive
Competing
Blaming
Dominating/ Manipulating
Working as a Team
Why work as a team?
Every Successful group Work in Teams
Learn from each other
More Effective
Develop Interpersonal Skills
Working as a Team
Effective Teams
Why do some groups accomplish very little, while
others achieve much more?

Process
Working as a Team
Features of an effective team:
Combined group effort of all members
Clear goals and purpose
Group members focused on learning
Mutual trust and support
Communicate Effectively
Democratic processes.
Working as a Team
Making the Most of Your Team
Become Active
Share
Cooperate
Respect
Use time to be Productive & Effective
Expect Success
Working as a Team
Making the Most of Your Team
Meet Regularly
Ask Supervisor for Frequent Feedback
Maintain Sense of Humor
Hang in There
Working as a Team

TEAMBUILDING
Source:
Monash University Engineering
McGourty, J & DeMeuse, KP 2001, Team developer: an assessment and skill building program, John Wiley & Sons.