Anger, Aggression ,

Assertiveness and
Emotional Literacy
 Emotion….
• An emotion is a mental and
physiological state associated with
a wide variety of feelings, thoughts,
and behavior.
•
• Emotions may manifest themselves as
subjective experiences, often
associated with mood, temperament,
personality, and disposition
 Emotional Literacy
• Emotional literacy is the
ability to identify,
understand, and respond to
emotions in oneself
 and others in a
 healthy manner .
•

•
•
HOW TO STUDY
 Activity 1
Pair-Think-Share
• Pair with a partner
•
• Identify the emotions associated
with each face (identify emotions)
•
• Think about why (understand emotions)


• Share your thoughts

•
 Conti…..
• Identify emotions
– Which emotions do the following faces
express?


• Understand emotions
– How do you know?

Identify, Understand Emotions
 Day to Day emotions
Happiness, fear, anger, affection,


shame, disgust, surprise, lust, sadness,

elation, love, frustration, anxiety,
failure, achievement etc.


•
  There are TWO dimensions of emotions:


Physiological side
‘Emotion’ is a complex state of human mind,

involving bodily changes of widespread

character such as breathing, pounding heart,
flushed face, sweating palms, pulse rate,
gland secretions, etc.


Psychological side
A state of excitement or perturbation

marked by strong feelings.

•
 Emotions and feelings
• Anger: outrage, resentment, annoyance,
hostility.
• Love: acceptance, friendliness, trust,
kindness, infatuation.
• Shame: guilt, , humiliation, regret.
• Fear: anxiety, nervousness, terror.
• Enjoyment: happiness, joy, relief,
contentment, pleasure.
• Sadness: Grief, sorrow, cheerlessness,
gloom.
• Surprise: Shock, astonishment, amazement
wonder
 What is exactly EQ

Emotional intelligence or Emotional Quotient
is simply defined as:
• knowing what feels good, what feels bad,
 and how to get from bad to good.
• Knowing your emotions and knowing emotion
of others.
• It refers to emotional management skills
which provide competency to balance
emotions and reason so as to maximize
 long term happiness.


•
 Emotional Intelligence
It is the ability of an individual to


respond to the variety of emotions



Emotional intelligence constitutes



three psychological dimensions such

as
• emotional competency ,
• emotional maturity and
• emotional sensitivity,
•
 1. Emotional Competency
• Tackling Emotional Upsets
• High Self-esteem
• Handling Egoism
• Handling Inferiority Complex
•
 2. Emotional Maturity
• Self-Awareness
• Developing Others
• Delaying Gratification
• Adaptability and Flexibility
•
 3. Emotional Sensitivity
• Understanding Threshold of
 Emotional Arousal
• Empathy
• Improving Inter-personal Relations
• Communicability of Emotions
•
 is e a s y.
r y — t h at
b e a n g pe r so n,
o ne c an t he r ig ht
“Any g r y w ith
t o b e an
Bu t e gr e e ,
e r i g h td
 to t h im e,
ri g ht t
at the p u r po s e,
t e a sy.”
e r igh t a t isn o
 fo r t h way t h
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 Anger
• Anger is a natural emotion, just like
so many of the other emotions that
you go through in your day-to-day
life.
• Anger in itself is not a problem. The
real problem is how you handle your
anger.
 Tips to handle anger
• Analyze why you are angry???
• Analyze what makes you angry???
• Analyze where you get angry???
• Express anger constructively….
 Anger and health
• Anger can have a negative impact on your overall
health—physical, emotional and psychological.
Getting angry often or aggressive expression of
anger can be harmful. Pent up anger can affect
you too.
• Most common health problems associated with
destructive anger are:
q headaches, sleeplessness, digestive problems,
q high blood pressure, eating difficulties,
q stress and stress-related problems,
q deep sadness, if your reason for getting angry is
not adequately addressed and uncontrolled anger
can sometimes lead to a heart attack in people
 Anger? Love? E-IQ Test
Emotional IntelligenceTest
Other E-IQ tests I have examined seem not to talk much
about the emotions themselves. This emotional
intelligence quiz does.
What about Love in relationship? Hate in relationship?

Grief? Terror? Anger? Jealousy? Shame? Etc?

This E-IQ emotional intelligence test will show you where

your emotional intelligence responses (& those of many

in this culture) might be stuck and need work (via
self-help or therapy).
Unlike an IQ test, there is no scoring of this E-IQ

emotional intelligence test that compares you with

others.
The below questions were selected because each would be

answered in a less-than-optimum way by millions of us.

Note: this E-IQ test is thought- provoking (and
offensive to some).
•
1. T / F ... I do not get angry when
verbally attacked.
2. T / F ... I am comfortable with others'

grief, even those in close relationship

to me.
3. T / F ... I get angry or fearful when

physically threatened.
4. T / F ... I am able to decide to love

another and then do so.

5. T / F ... I am comfortable with others'

anger and hate.

6. T / F ... I worry regularly in some

circumstances.

7. T / F ... At times and in some
circumstances I feel shame.
8. T / F ... My anger keeps coming back

in certain situations or with specific

people.
9. T / F ... For some things I have done

in the past, I feel guilty.

10. T / F ... At times I feel degraded

and humiliated.
11. T / F ... Regularly I get anxious

about some situations.

•
12. T / F ... Sadness keeps recurring for
me over specific issues.
13. T / F ... Jealousy is sometimes a

part of my life.
14. T / F ... I get blue or depressed

regularly.
15. T / F ... In my life is stress that

never ends.
16. T / F ... I am comfortable hugging

other adults of either sex.

17. T / F ... I regularly allow my own

wracking sobs and tears.

•
18. T/F ... With a particular partner I
am able to express all the emotions.
19. T/F ... Once my sobs and tears have

been released, I feel great.

20. T/F ... I am comfortable saying the

words "I love you" to men, women and

children in a feeling way.


•
 Answers…
• Question 1-5 TRUE
• Question 6-15 FALSE
• Question 16-20 TRUE


Calculate the emotional

intelligence by measuring

your score……
 Aggression
• It refers to behavior between members of
the same species that is intended to
cause pain or harm.
• Predatory or defensive behavior between
members of different species is not
normally considered "aggression."
• Aggression takes a variety of forms
among humans and can be
 physical, mental, or verbal.
 Conti..
• Aggression should not be confused with
aassertiveness, although the terms are
often used interchangeably among
laypeople, e.g. an aggressive
salesperson.
• There are two broad categories of
aggression.
1)Hostile, affective, or retaliatory
aggression and
2)Instrumental, predatory, or goal-oriented
aggression
 A Fact..
• Across many different human cultures, men
are more likely than women to express
aggression by means of direct physical
violence.
• Women are more likely to instead express
aggression through a variety of indirect
or nonphysical means.
•
 Attempting To Control Your
Anger And Other Emotions
 make a list of your enemies, type of people
you hate., possible incidents that may
provoke you.
Think yourself and/or discuss with others
to find a justification for all these
things.
Write them in a book.
Read them in every weekend.
Update your list every month.
•
Definition of Assertiveness
An honest, direct, and
appropriate expression of
one's feelings, thoughts, and
beliefs.

ndic ates
s ti ons i
t he que
on se to o ach.
s p ap pr
A re rt iv e
sse
an a
Test Your Assertiveness of 3)

u Can you express negative feelings

about other people and their
behaviors without using abusive
language?
u Are you able to exercise and
express your strengths?
u Can you easily recognize and
compliment other people’s
achievements?
Test Your Assertiveness
u Do you have the confidence to
ask for what is rightfully
yours?
u Can you accept criticism without
being defensive?
u Do you feel comfortable
accepting compliments?
u Are you able to stand up for
your rights?
Test Your Assertiveness (
u Are you able to refuse
unreasonable requests from
friends, family, or co-
workers?
u Can you comfortably start and
carry on a conversation
with others?
u Do you ask for assistance when
you need it ?
Why Assertiveness Is Important?
u Effective communication
brings about the
achievement of individual
and/or shared goals.
u Assertiveness increases your
ability to reach these
goals while maintaining
your rights and dignity.
The Myths About Assertiveness
u Other people’s feelings and rights
are more important than yours.

uYou will offend other

people by being assertive.

uYou are not important

enough to express
your feelings and
rights.
Assertive Rights
› You have the right to be assertive.
› You have the right to request that
others change their behavior if
they are infringing on your rights.
› You have the right to use your own time
to answer questions.
› You have the right to express your
needs even if they are illogical.

Be aware that there are responsibilities

attached to all these rights!
Remember
➫ You do not live in isolation.
➫ Your actions impact everyone.
➫ You are in control of your behavior.
➫ Your response to a situation must be
guided by ascertaining your
rights and responsibilities and
following through.
What’s Keeping You From
Being Assertive?
➫ Fear of change.
➫ Refusal to admit their submissiveness.
➫ Fear of ruining relationships if you
speak your mind.
➫ Lack confidence in your ability.
 THANK
YOU……