Professional Documents
Culture Documents
Organizations
Chapter 01
Topics to be discussed ..
Who Managers are?
Differentiate between managerial and non-managerial positions.
What is Management?
Definition of management.
Concerns of effectiveness and efficiency in management.
What is an organization?
Characteristics of organization.
Management Process .
1. Manager
Someone who coordinates and
oversees the work of other people in
order to accomplish organizational
goals.
Individual who directs the activities
of others.
Managers are there, in every
organization, at various capacities.
E.g. HODs
E.g. Branch Manager in a Bank
Top Managers
2)
Middle Managers
3)
Front-line Managers
Top Managers
Individuals who are responsible for making
decisions about the direction of the
organization and establishing policies that
affect all organization members.
Job Titles
CEO, President, Chairman, MD
Middle Managers
Individual at levels of management between the
top management and front-line management.
Job Titles
CFO, CMO, CIO, COO,
Business Division Managers
Front-line Managers
Individuals responsible for directing dayto-day activities of operative employees.
E.g. Chairman of a Department.
Job Titles
Supervisors, Office Manager,
Department Manager, Shift
Manager
What is Management?
Management
Means
Ends
(Efficiency)
(Effectiveness)
Efficiency
Doing things right
GOAL
Low
Waste
High
Attainment
Goal Attainment
Resource Usage
Examples
Discussed in class already, students are directed to self generate four examples
regarding efficiency and effectiveness.
1. Functional Approach
Planning
Defining
Goals,
establishing strategies,
developing plans to
coordinate activities.
Progress report by
Supervisor
Controlling
Monitoring activities
to ensure that they are
accomplished
as
planned.
Reached USA
Start Doing Study
Working with Supervisor
Organizing
Organizations
GOAL
Leading
Directing
and
motivating employees
and resolving conflicts .
GRE International
Research Proposal
Availing HEC Scholarship
Getting Admission.
3. Skills Approach
Conceptual skills
The ability to think and conceptualize about
abstract and complex situations concerning the
organizations future.
Most important are leadership skills.
Human skills
The ability to work well with other people.
Most important are communication skills.
Technical skills
Knowledge and proficiency in a specific field.
Most important are file related scientific skills.
What is an Organization?
Organization
A deliberate arrangement of people to achieve some
specific goal.
GOAL
1. Specific GOAL
2. Peoples
3. Deliberate Structure
Management Process..
Human resource
Financial resource
Technological
resource
Input
Process
Planning
Organizing
Leading
Controlling
Feed Back
Products
Services
Output