Freight Forwarding System Features

-- Ideas for Today & Tomorrow

Name: C. Senthil Murugan

eMail: csenthilmurugan@hotmail.com
Products Covered

 LCL Export
 FCL Export

 LCL Import

 FCL Import

 Air Export

 Air Import

 Customer Service

 Sales

 Finance

 Web Tracking

 3rd Party Warehouse

 General Features

 Other IT Points
LCL Export

 Auto booking confirmation while accepting booking

 Intended vessel from sailing schedule

 PODwise daily cargo availability report for sales team

 CLP (Container load plan) & Stuffing entry

 Auto pre-alert to agent

 Container booking with carrier

 Cargo/Freight manifest

 Draft HBL with charges

 AMS/ACI EDI – To avoid duplicate entry

 Booking on web for corporate customers

 Electronic shipping instruction

 Rebate/On-forwarding from tariff master

 Second leg follow-up until delivery of the cargo

 FCL Export

 Booking confirmation while accepting booking

 Container booking with carrier

 Direct MBL or HBL

 Multiple customer/containers into single MBL

 Payment request/invoice to finance

 EDI for INTTRA

 Container tracking

 Attaching documents

 Maintaining carrier’s tariff

 Sailing schedules
LCL Import

 Manifest entry/EDI upload option

 Tracking container & confirm ATA

 Sending arrival notice (CAN) by fax/email

 Tracking CAN failures & escalation

 Pulling charges from tariff/customer master

 Intended vessel from sailing schedule for transshipment

 Transshipment overstay escalations

 Local customs/ports EDI

 Auto out-turn report to origin agent

 Payment requests to finance link

 Auto uncollected D/O to origin agent periodically

 Reminder arrival notice/auction notice

 Attaching documents/cargo images

 Demurrage calculation at the time of shipment delivery

 FCL Import

 Manifest entry/EDI upload option

 Tracking container & confirm ATA

 Sending arrival notice (CAN) by fax/email

 Pulling charges from tariff/customer master

 Local customs/ports EDI

 Payment requests to finance

 NOC/Liner D/O Follow-up

 Attaching documents

 Customs clearance/Deposit tracking

 Air Export

 Auto booking confirmation while accepting booking

 Maintaining MAWB stock

 Pre-Booking with carriers

 Flight uplift follow-up/confirmation mail

 Second leg follow-up for uplift confirmation (if)

 Consolidation of HAWB

 Pre-alert to agent

 Printing barcode labels

 Processing MAWB & HAWB

 Cargo sales report

 Auto IATA rates

 Invoice based on tariff/master

 Option of handling sea/air cargo

 Air Import

 Manifest entry
 Local customs EDI

 Carrier D/O follow-up

 Sending arrival notice (CAN) by fax/email

 Pulling charges from tariff/customer master

 Transshipment link to air export (if any)

 Attaching documents

 Delivery order

 Cargo warehouse receipt

 Closing job with provisions

 Customer Service

 Booking confirmation with gross sell rate

 Booking need option of Gross/Net/Declared sell & cost

 Nomination to agent

 Follow-up for nomination

 Status update to customer

 Attaching copy documents after vessel sailed

 Follow-up for original documents

 Arrival Notice from booking

 Follow-up for delivery of cargo

 Extensive search for attending customer status enquiry

 Sales

 Call/Visit recording
 Follow-up for appointments

 Quotation & follow-up

 Weekly call planner

 Client profiling

 Sales budget

 Salesman appraisal

 Budget vs actual

 Lead generation/follow-up

 Sending flyers
Finance

 Account receivables
 Multi-Level credit control with auto reminder

 Accounts payable

 Multi-currency/multi-country in single database

 Maintaining exchange rates (with control)

 Customized management reports

• Agentwise
• Carrierwise
• Salesmanwise
• Branchwise
• Trade-lanewise
• Productwise
• Customerwise
 80/20 report – volume/GP/No of shipments
Web Tracking

 Tracking option by (without username)

• HBL/MBL No/Booking No
• Container No
• HAWB/MAWB No
 Features (after login)
• PO No
• Shipper Invoice/Reference No
• Customizable MIS-My report (with schedule option)
• eBooking
• Shipping Instructions
• Outstanding (option to view Invoices)
• Copy documents download (individual shipments)
 Shipment status by email (using subject)
 Based on customer requirements
3rd Party Warehouse

 Goods receipt note

 Goods delivery note

 Auto invoice generation of handling in/out

 Auto Storage calculation for monthly or transaction

 Online stock availability option on web

 Product movement report on web

 Stock reservation on web to block goods for

customer
 Auto-allocation of locations – first in first out or

manual
 Warehouse utilization report

 Viewing cargo on web (extra cost) – if required

General Features

 Instant message within system

 Receive/Send email & fax within system

 Dashboard for each department – customizable

 Converting documents into PDF/RTF/XML

 Providing web services for agents/customers

 EDI required for local customs/ports

 Avoid duplicate data entries

 Avoid manual work outside the system

 Pivot table like reports for management

 Dashboard for management

Other IT Points

 To reduce the cost

• Migrating email server to India
• Managing all supports from India
• Providing training to all over the world from India
• Maintaining online instant messaging for group
• Maintaining web servers in India
 Setting up intranet for group
 Tariff on intranet – view based on rights

 Setting up global call center in India

 Providing infrastructure for marketing team

 Centralizing finance & Documentation team

Thanks for your valuable time

Please contact for further details by email

(csenthilmurugan@hotmail.com)