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Managing Business Process Flows: Ch 6

Supply Chain Management


Managing the Supply Chain

Key to matching demand with supply


Managing materials waiting time
Cost and Benefits of inventory

Inventory Analysis: Economies of Scale (Ch 6)


Palu Gear: Inventory management of a retailer: EOQ +
ROP
Levers for improvement

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Key Financial Indicators of Supply Chain Performance

Return on Assets
Net Present Value


These are LAGGING indicators. What must the supply chain do to achieve
this?

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Accurately Matching Demand with Supply is the Key


Challenge: Inventories

2008 Logistics costs (US economy)


Freight Transportation
Inventory Expense
Administrative Expense
Logistics related activity

$864Billion
$420 Billion
$60 Billion
9.4% of GDP

Inventory = Working capital


Reduced inventory implies less working capital

Why do inventories arise?


Mismatch between demand and supply

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Costs of not Matching Supply and Demand

Cost of overstocking
liquidation, obsolescence, holding

Cost of under-stocking
lost sales and resulting lost margin

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Where is the Flow Time?

Buffer

Waiting
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Operation

Processing
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Flow Times in White Collar Processes


Source: J. Blackburn

Industry

Process

Average
Flow Time

Theoretical
Flow Time

Flow Time
Efficiency

Life Insurance

New Policy
Application

72 hrs.

7 min.

0.16%

Consumer
Packaging

New
Graphic
Design
Consumer
Loan

18 days

2 hrs.

0.14%

24 hrs.

34 min.

2.36%

Hospital

Patient
Billing

10 days

3 hrs.

3.75%

Automobile
Manufacture

Financial
Closing

11 days

5 hrs

5.60%

Commercial
Bank

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Operational Flows

Throughput R
Inventory I
FLOW TIME T

I=RT
Flow time T = Inventory I / Throughput R

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Why do Buffers Build?


Why hold Inventory?

Economies of scale
Fixed costs associated with batches

Cycle/Batch stock

Quantity discounts
Trade Promotions

Uncertainty
Information Uncertainty
Supply/demand uncertainty

Seasonal Variability
Strategic

Safety stock

Flooding, availability

Seasonal stock
Strategic stock
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Cost of Inventory

Physical holding cost


(out-of-pocket)
Financial holding cost
(opportunity cost)
Low responsiveness

Holding cost

to demand/market changes
to supply/quality changes

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Pal Gear: Retail Inventory


Management & Economies of Scale

Annual jacket revenues at a Pal Gear retail store are roughly $1M. Pal
jackets sell at an average retail price of $325, which represents a mark-up
of 30% above what Pal Gear paid its manufacturer. Being a profit center,
each store made its own inventory decisions and was supplied directly from
the manufacturer by truck. A shipment up to a full truck load, which was
about 1500 jackets, was charged a flat fee of $2,200. To exploit economies
of scale, stores typically ordered full truck loads. (Pals cost of capital is
approximately 20%.)
What order size would you recommend for a Pal store in current supply
network?
manufacturer

retailer
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Economies of Scale:
Inventory Build-Up Diagram
R: Annual demand rate,
Q: Number of wind breakers per
replenishment order

Number of orders per year = R/Q.

Inventory

Average number of wind breakers in


Q/2
inventory = Q/2 .

Inventory Profile:
# of wind breakers in
inventory over time.

-R = Demand
rate

cycle stock
Time t

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Pal Gear: evaluation of current policy of ordering 1500 units

each time
1.

What is average inventory I?

2.

How often do we order?

3.

Annual throughput R =
# of orders per year =
Annual order cost =

What is total cost?

4.

I=
Annual cost to hold one unit H =
Annual cost to hold I =

TC =

What happens if order size changes?

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Find most economical order quantity:


Spreadsheet for a Pal Gear retailer

Number of units Number of


per order/batch Batches per
Q
Year: R/Q
50
62
100
31
150
21
200
15
250
12
300
10
350
9
400
8
450
7
500
6
510
6
520
6
530
6
540
6
550
6
600
5
650
5
700
4
750
4
800
4
850
4
900
3
1000
3

Annual
Annual
Setup Cost Holding Cost
$
135,385 $
1,250
$
67,692 $
2,500
$
45,128 $
3,750
$
33,846 $
5,000
$
27,077 $
6,250
$
22,564 $
7,500
$
19,341 $
8,750
$
16,923 $
10,000
$
15,043 $
11,250
$
13,538 $
12,500
$
13,273 $
12,750
$
13,018 $
13,000
$
12,772 $
13,250
$
12,536 $
13,500
$
12,308 $
13,750
$
11,282 $
15,000
$
10,414 $
16,250
$
9,670 $
17,500
$
9,026 $
18,750
$
8,462 $
20,000
$
7,964 $
21,250
$
7,521 $
22,500
$
6,769 $
25,000

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Annual
Total Cost
$
136,635
$
70,192
$
48,878
$
38,846
$
33,327
$
30,064
$
28,091
$
26,923
$
26,293
$
26,038
$
26,023
$
26,018
$
26,022
$
26,036
$
26,058
$
26,282
$
26,664
$
27,170
$
27,776
$
28,462
$
29,214
$
30,021
$
31,769

$160,000

Setup Cost

$140,000

Holding Cost

$120,000

Total Cost

$100,000
$80,000
$60,000
$40,000
$20,000
$0

100 200 300 400 500 600 700 800 900 1000
Order (batch) size Q

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Accurate Response to Scale Economies:


Economic Order Quantity EOQ

Total annual
costs

2 SRH
H Q/2: Annual
holding cost

S R /Q:Annual
setup cost

Order Size Q

Fixed cost per order

The order quantity that


minimizes total supply
chain cost is:

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2SR
QEOQ
H

Annual unit demand


Annual unit holding cost

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Optimal Economies of Scale:


For a Pal Gear retailer
R = 3077 units/ year = 59 units/wk
r = 0.20/year

C = $ 250 / unit
S = $ 2,200 / order

Unit annual holding cost = H = 0.20/yr x $250 = $50/yr


Optimal order quantity = Q = sqrt(2 x 3077 x 2200/50) = 520
Number of orders per year = R/Q = 5.9
Time between orders = Q/R = 0.17yr = 8.8weeks
Annual order cost = (R/Q)S = $13,008.87/yr
Average inventory I = Q/2 = 260
Annual holding cost = (Q/2)H =$13,008.87/yr
Average flow time T = I/R = 0.084 yr = 4.4weeks

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Costs associated with batches

Order Costs (S)


Setup/Changeover of process
Transportation
Receiving

Holding costs (H)


Physical holding cost
Cost of capital
Cost of obsolescence

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Optimal Economies of Scale:


Managerial Insights

2 SR
QEOQ
H

CEOQ 2 SRH

How cut inventories (economically smart)?

Budgeting for growth


Last FY:
Next year:

Sales = $100M
Sales = $200M

Inventories = $20M
Inventories = ?

Days-of-inventory:

Centralized inventory management

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Learning Objectives:
Batching & Economies of Scale
Increasing batch size Q of order (or production) increases

average inventories (and thus flow times).


Average inventory for a batch size of Q is Q/2.

The optimal batch size minimizes supply chain costs by

trading off setup cost and holding cost and is given by the
EOQ formula.
To reduce batch size, one must reduce setup cost (time).
Economies of scale are manifested by the square-root
relationship between QEOQ and (R, S):
If demand increases by a factor of 4, it is optimal to increase batch size

by a factor of 2 and produce (order) twice as often.


To reduce batch size by a factor of 2, setup cost has to be reduced by a
factor of 4.

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Role of Leadtime L:
Pal Gear cont.

The lead time from when a Pal Gear retailer places an order to when the
order is received is two weeks. If demand is stable as before, when should
the retailer place an order?

Inventory Profile:

Inventory

-R

Time t

Two key decisions in inventory management are:


How much to order?
When to order?

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Continuous Review Policy: Ordering Decisions and


the Re-order Point
I(t)

ROP
-R

L
Place
order n

L
Receive
Place
Receive
Place
order n order n+1 order n+1 order n+2

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time

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ROP and Inventory position

ROP = L R
But if lead time L is greater than time between orders, there will be more
than one order outstanding
Inventory position = Inventory level (On-hand inventory) + On-order
inventory

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Order Policies

Continuous Review: Ability to monitor inventory continuously and take


action
Order fixed quantity whenever inventory position reaches re-order point

Periodic Review: Monitor inventory periodically and take action


Order sufficient quantities at periodic intervals (e.g., every Monday) to raise

inventory position to a target level (order up to level or OUL),

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Inventory Profile for a Periodic Review Policy: Example Ch 6

OUL = 1800

Inventory Position

Q=1200 units

On-hand inventory

1200 units
Recd.

600 units

1200 units
Recd.

L=1 week
1

L=1 week
2

Review Period Tr=2

Order
Placed

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Order
Recd.

Order
Placed

Order
Recd.

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Periodic Review: Palu Gear

OUL = (L+Tr) R
Suppose Palu Gear placed orders 4 weeks; then Tr = 4 weeks
With L = 2 weeks,
OUL = (4+2) x 59 = 354 units.

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Learning Objectives:
Batching & Economies of Scale
Increasing batch size of production (or purchase) increases

average inventories (and thus cycle times).


Average inventory for a batch size of Q is Q/2.
The optimal batch size trades off setup cost and holding cost.
To reduce batch size, one has to reduce setup cost (time).
Square-root relationship between Q and (R, S):
If demand increases by a factor of 4, it is optimal to increase batch size

by a factor of 2 and produce (order) twice as often.


To reduce batch size by a factor of 2, setup cost has to be reduced by a
factor of 4.

Continuous vs. Periodic Review

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