Professional Documents
Culture Documents
HR Management
Contents
1. Framework for Building Competency-based HR
Management System
Competency-based HR
Management : A Framework
HR Management Framework
based on Competency
The
Recruitment &
Selection
BUSINESS
STRATEGY
Training &
Development
Performance
Management
COMPETENCY
FRAMEWORK
Reward
Management
Career
Management
BUSINESS
RESULTS
competency
framework
will be the
basis for all
HR functions
and serve as
the "linkage"
between
individual
performance
and business
results
Definition of Competency
Competency
Definition of Competency
Skill
Job Attitude
Knowledge
Competency
Observable Behavior
Job Performance
6
Types of Competency
Managerial competency (soft competency)
This type of competency relates to the ability to manage job and
develop an interaction with other persons. For example : problem
solving, leadership, communication, etc.
Functional competency (hard competency)
This type of competency relates to the functional capacity of work.
It mainly deals with the technical aspect of the job. For example :
market research, financial analysis, electrical engineering, etc.
Competency
Identification
Generate
Competency
Models
Validate,
Refine and
Implement
Conduct Benchmark
Study
9
Examples of Competency
DEFINITION
KEY BEHAVIOR
Examples of Competency
DEFINITION
Analysis/Problem AssessmentSecuring relevant information and identifying key
issues and relationships from a base of information; relating and comparing data
from different sources; identifying cause-effect relationships.
KEY BEHAVIOR
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skills.
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Competency-based
Interview for Selection
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Types of Interview
Conventional Interview
Competency-based Interview
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Conventional Interview
Unstructured :
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Conventional Interview
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Competency-based Interview
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Sample Question
Persistence
Influencing Others
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Sample Question
Interpersonal
Understanding
Planning &
Organizing
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First
Impressions
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Halo
Effect
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Contrast
Effect
30
Competency-based
Career Planning
31
Career Path
Design
Analysis of Employees
Future Plan
Implementation of
Development Program
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Competency
profile
(Functional and
Managerial
Competency)
Per Position
Categorizing the
positions that
require similar
competencies
into one job
family
Categorizing the
positions into a
Job Family
Identifying
career paths
based on the job
family
Career Path :
Vertical, Lateral
and Diagonal
Mandatory
training
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CONCEPTUAL FRAMEWORK
Organization
Career Needs
Match?
Assessment of the
career type of the
employee
Assessment of the
employee
competency level
(for example through
assessment center)
Assessment of the
competency profile
required by the
position
Assessment of the
organizations need
of manpower
planning
35
CONCEPTUAL FRAMEWORK
Organization
Career Needs
Match?
Apprenticeship in
Other Company
Training/Workshop
Executive
Development Program
On the Job
Development
Presentation
Assignment
Mentoring
Job Enrichment
Desk Study
36
Competency-based
Training & Development
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Competency
Gap
Competency
Assessment
Required
competency
level for certain
position
Training and
Development
Program
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V = compulsory training
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Competency-based
Performance Management
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Individual Performance
elements
has two main
categories:
2. Competencies: It represents
soft or qualitative aspects of
performance (process)
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Overall Score
2. Competencies Score
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Element # 2 : Competencies
Competency : Collaboration
Basic
Intermediate
Advanced
Expert
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Role
Simulation
48
Fact-Finding
Exercise
50
Results of
Observation
Through the
Assessment Center
Competency Score
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2.
52
End of Material
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