Professional Documents
Culture Documents
Objectives
Know what user training resources are
available to you for AGORA
Consider your institutions training
resources and equipment and how AGORAs
materials might be modified
Review tips for successful training
Your resources
When planning for training consider the
following:
What facilities do you have for training?
What equipment? Projector? How many
computers? With Internet connection?
Enough for hands-on work? If not, how can you
make training interactive?
What level of Internet and computer skills do
your users have?
Prepare beforehand
Check the venue
Facilitate learning
Introduce training and participants
Handle questions and discussion
Troubleshoot
Keep participants focused
Ask open questions
Summarize and evaluate
Make improvements for future training
Preparation
Do background reading and get hands-on
experience
Dont have to be expert; OK to say I dont
know and research/ask AGORA
Read presentation notes and annotate for
yourself
Remember your own workshop experiencesWhat did and didnt work?
Preparation
Do the computer exercises and identify any
problems
Get list of attendees and information on their
skill levels if possible
Get contact details for venue and organizers
if off-site
Print out handouts and workbooks
Facilitators Role
To create conditions in which learning can
naturally take place
Encourage active learning-student
discussion and cooperative, hands-on
activities
Minimize passive listening and note taking
Be responsive to needs and interests of group
Facilitators Role
Dont sacrifice comprehension for coverage
of all material
Build rapport and find out background and
interests of participants
Provide short and varied activities
Check for signs of engagement and
comprehension (eye contact, posture, facial
expressions)
Facilitators Role
Dont talk to/read from screen
Make eye contact and try for conversational
style
Encourage, listen and positively respond to
participants comments, questions and
feedback
Listen to discussions but dont interrupt;
remember comments and questions for group
discussion
Getting Started
Introduce yourself
Tell participants what will be covered and
what they will gain
Explain the timetable and the activities
Point out the location of facilities (food,
bathrooms, etc.)
Find out what people already know and what
they are interested in learning
Make them feel at ease
Getting Started
During introduction, allow participants to get
to know one another (and you to know them)
through planned activity (icebreaker)
Increases comfort level with collaboration
Examples
Overtime
Broken projector
Slow/no web connection
Difficult participants
No understanding for you and participants
Keeping Focus
Listen to groups
Clarify questions for individuals or group
If unrelated discussion or web browsing, ask
how participants doing and what
conclusions theyve reached
If questions are off-topic, save for breaks or
after workshop
Assistant facilitators can help
Questions?
For training support from AGORA team:
In Africa, please contact Gracian Chimwaza at
Gracian@cyberplexafrica.com or gracian@itoca.org
For other locations, contact agora@fao.org
Summary
AGORA provides training materials for your
use
Think about your own training facilities and
how you can modify resources to fit your
situation
Follow tips for successful training
Do own research on AGORA and user needs
Thank you.
Any Questions?