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Team Fast 8

Prithwiraj Ray
Prateek
AR Godara
Anurag Saha
Neha Bakshi
Amit Damahe
Kushal Bhat
Jaya Jyoti

Productivity Metrics
Productivity Metrics

India

Pakistan

Bangladesh

Sri Lanka

2003

1.135411

1.114973

3.242938

1.452055

2004

1.248089

1.26511

3.345178

1.589041

2005
2007

1.37331
1.701744

1.429945
1.802198

3.746193
4.817259

1.753425
2.242009

Profit / No of Employees

2003
2004
2005
2007

India
0.160886
0.186949
0.21262
0.280423

India
2003
2004

Pakistan
0.149733
0.179945
0.214286
0.299451

Bangladesh
0.536723
0.548223
0.624365
0.812183

Sri Lanka
0.187215
0.223744
0.328767
0.383562

Pakistan
Bangladesh Sri Lanka
0.044
0.053
0.090
0.073
0.046
0.058
0.091
0.078

Profit Margin

India

Pakistan

Bangladesh

Sri Lanka

2003

14%

13%

17%

13%

2004

15%

14%

16%

14%

2005

15%

15%

17%

19%

2007

16%

17%

17%

17%

While Bangladesh shows strong Numbers in a


lot of metrics, we see a consistency in high
margins and ability to squeeze out more,
inspite of high costs, further showing that the
employees in Bangladesh are performing well
in terms of Productivity

Present Span of Control-An Overview

Gap between span of control and span of accountability

Cross functional rotation between Sales and Marketing Team


Marketing

Sales

Sales and marketing interface at least three different levels: 1) day to day business, 2) Integrated business planning, 3)
customer negotiation
The key for success here is three levels of alignment that needs to be achieved:
Category Alignment, Brand Alignment, Customer Alignment

Direct Marketing Exposure to Fresh Recruits


Fresh graduates should be given exposure to marketing and sales
This is possible only if the two functions are aligned
This will support cross functional rotation

Whom we Shifted ?
Befor
e
Shifti
ng

Pakistan
Srilanka
Turnove
Turnov
r per
er per
M Tota Turnov Pro Employ Profit per
Tota Turnov Profi Employ Profit per

O +
l
er
fit
ee
Employee O M+ l
er
t
ee
Employee
67
1.26510 0.1799450
1.5890
2004
2 Shifted
56 728 921Pakistan
131
98
55
199 20 219 348
49
41
0.223744292
People
Srilanka

32

M+

After
Shifti
ng

Pakistan

Turnover
Tota Turn Pro per
Profit per
M+ l
over fit Employee Employee O
1.3309248 0.1893063

Srilanka
Turnove
r per
Profit per
Tota Turnov Pro Employe Employe
M+ l
er
fit e
e
1.66507 0.234449

How we shifted ?
Principle : The underlying principle for the reallocation is that there should not be
wide difference in per employee turnover between various countries. If there exists a
difference , the target is to close this gap as much as possible.
Approach : As mentioned above , the target would be to take employees from Pakistan
and move to Bdesh so that the per employee turnover improves.
So, 80 % of the requirement ( 80 % of 40 and 75 % of 6 ) is sourced from Pakistan
Why 80 % and not 100 % ?
Pakistan have high attrition , so removing all employees from Pakistan may affect
Pakistan operation in case substitute talent are not readily available
A Mix of resources from both Pakistan and Srilanka will add the much needed
variety and richness in terms of culture to the team operating out of Bdesh.
The span of control of Pakistan is 13 for M1 +M2 + M3 , which is more than the
KPMG global limit . So, reducing the workforce will balance the span of control
numbers

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