WEEK 15

EMOTIONAL INTELLIGENCES
THINKING STYLES

PREPARED BY :
WAN NUR SYAHIRAH BT WAN HANAFFI

EMOTIONAL INTELLIGENCE

EMOTIONAL INTELLIGENCES
Emotional intelligence (EQ) is the ability to identify, use,

understand, and manage emotions in positive ways to

relieve stress, communicate effectively, empathize with
others, overcome challenges, and defuse conflict.
Emotional intelligence impacts many different aspects of
our daily life, such as the way we behave and the way we
interact with others.

FOUR CATEGORIES OF
EMOTIONAL INTELLIGENCE:
Social awareness
Self-management
Self-awareness
Relationship
management

SELF-AWARENESS
You recognize your own emotions
and how they affect your thoughts
and behaviour, know your strengths
and weaknesses, and have selfconfidence.

SELF-MANAGEMENT
Youre able to control impulsive
feelings and behaviours, manage
your emotions in healthy ways, take
initiative, follow through on
commitments, and adapt to changing
circumstances.

SOCIAL AWARENESS
You can understand the emotions,
needs, and concerns of other
people, pick up on emotional cues,
and feel comfortable socially.

RELATIONSHIP MANAGEMENT
You know how to develop and
maintain good relationships,
communicate clearly, inspire and
influence others, work well in a
team, and manage conflict.

Emotional intelligence affects :

Our relationship
performance
physical
mental
health
health
at work

PERFORMANCE AT WORK
Emotional intelligence can help us navigate the
social complexities of the workplace, lead and
motivate others, and excel in our career.
In fact, when it comes to gauging job
candidates, many companies now view
emotional intelligence as being as important as
technical ability and require EQ testing before
hiring.

PHYSICAL HEALTH
If were unable to manage our stress levels, it

can lead to serious health problems.

Uncontrolled stress can raise blood pressure,

suppress the immune system, increase the

risk of heart attack and stroke, contribute to
infertility, and speed up the aging process.
The first step to improving emotional

intelligence is to learn how to relieve stress.

MENTAL HEALTH
Uncontrolled stress can also impact our
mental health, making us vulnerable to
anxiety and depression.
If we are unable to understand and manage
our emotions, well also be open to mood
swings, while an inability to form strong
relationships can leave us feeling lonely and
isolated.

RELATIONSHIP
By understanding our emotions and how to
control them, were better able to express
how we feel and understand how others are
feeling. This allows us to communicate more
effectively and forge stronger relationships,
both at work and in our personal life.

HOW TO RAISE YOUR

EMOTIONAL INTELLIGENCE?

quickly reduce stress in the

moment in a variety of
settings

use humour
and play to
stay
connected in
challenging
situations

recognize your emotions and

keep them from overwhelming
you
resolve
conflicts
positively
and with
confidence
connect emotionally with others by
using nonverbal communication

THINKING STYLES

DEFINITION OF THINKING

Mohsin (1967) Thinking is an implicit problem

solving behaviour

Garret (1965) Thinking is behaviour which is

often implicit and hidden and in which symbols
(images, ideas, concepts) are ordinarily employed.

To conclude, thinking is a mental process

which starts with a problem and conclude
with its solution.

THINKING STYLES
Cognitive abilities like thinking,
reasoning and problem-solving may
be considered to be some of the
chief characteristics which
distinguish human beings from other
species.

Mind Styles Model

It was introduced in 1984 by Anthony F. Gregorc.
He is aphenomenological(this links to

Phenomenography-Noel Entwistle) researcher,

lecturer, consultant, author and President of
Gregorc Associates, Inc.
His career has included positions as a teacher,

professor, and lecturer throughout the world.

 There are four combinations of the strongest

perceptual and ordering ability in each individual:
1.Concrete Sequential (CS)
2.Abstract Random (AR)
3.Abstract Sequential (AS)
4.Concrete Random (CR)

No one is a "pure" style. Each of us have a unique

combination of natural strengths and abilities

1. CONCRETE SEQUENTIAL (CS)

This learner likes:
order
logical sequence
following directions
predictability
getting facts
They learn best when:
they have a structured environment
they can rely on others to complete this task
are faced with predictable situations
can apply ideas in pragmatic ways

What's hard for them?

Working in groups
Discussions that seem to have no specific point
Working in an unorganized environment
Following incomplete or unclear directions
Working with unpredictable people
Dealing with abstract ideas
Demands to "use your imagination"
Questions with no right or wrong answers

2. ABSTRACT SEQUENTIAL

This learner likes:

his/her point to be heard
analyzing situations before making a decision or acting
applying logic in solving or finding solutions to problems

They learn best when:

they have access to experts or references
placed in stimulating environments
able to work alone

WHAT'S HARD FOR THEM?

Being forced to work with those of differing views

Too little time to deal with a subject thoroughly

Repeating the same tasks over and over

Lots of specific rules and regulations

"sentimental" thinking

Expressing their emotions

Being diplomatic when convincing others

Not monopolizing a conversation

3. CONCRETE RANDOM

This learner likes:

experimenting to find answers
take risks
use their intuition
solving problems independently

They learn best when:

they are able to use trial-and-error approaches
able to compete with others
given the opportunity to work through the problems by
themselves.

What's hard for them?

Restrictions and limitations

Formal reports
Routines
Re-doing anything once its done
Keeping detailed records
Showing how they got an answer
Choosing only one answer
Having no options

4. ABSTRACT RANDOM
This learner likes:
to listen to others
bringing harmony to group situations
establishing healthy relationships with others
focusing on the issues at hand
They learn best when:
in a personalized environment
given broad or general guidelines
able to maintain friendly relationships
able to participate in group activities

What's hard for them?

Having to explain or justify feelings
Competition
Working with dictatorial/authoritarian
personalities
Working in a restrictive environment
Working with people who dont seem friendly
Concentrating on one thing at a time
Giving exact details
Accepting even positive criticism

USING YOUR STRENGTHS

Every thinking style has its strengths and

its weaknesses. The first step in using
your strengths is understanding and
accepting them. Stop thinking that you
are different or think
differently.Everyoneis different and
thinks differently.

REFERENCES
http://www.helpguide.org/mental/eq5_raising_emoti
onal_intelligence.htm

http://comptalk.fiu.edu/thinking_styles.htm

http://web.cortland.edu/andersmd/learning/gregor
c.htm