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Business Consulting Services

The Seven Keys to Success

Alter the course of your projects history

Copyright IBM Corporation 2002

Business Consulting Services

You must communicate at the board room level

Hit me over the head!


Client Executive

The Seven Keys to Success | PowerPoint | 27 January 2015 |

Copyright IBM Corporation 2002

Business Consulting Services

1. Stakeholders are committed


Unhealthy Signs
No executive sponsor visible
People sabotaging efforts
Resistance to new ideas
No experts available

Healthy Signs
Executive incentives tied to
project results
Investments in change
management and training
Subject matter experts dedicated
full-time
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The Seven Keys to Success | PowerPoint | 27 January 2015 |

Copyright IBM Corporation 2002

Business Consulting Services

2. Business benefits are realized


Unhealthy Signs

Why are we doing this?


Time is not important
Cost is too important

Healthy Signs
A compelling reason to implement
The solution doesnt have to be
fancy
The difference can be measured

The Seven Keys to Success | PowerPoint | 27 January 2015 |

Copyright IBM Corporation 2002

Business Consulting Services

3. Work and schedule are predictable


Unhealthy Signs
Cant describe what finished means
Uncontrolled poor plans, controls,
tracking mechanisms
Slippage comes as a surprise

Healthy Signs
Everyone gives the same definition
of finished
Good evidence of control
Slippage, when it happens, is
predicted
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The Seven Keys to Success | PowerPoint | 27 January 2015 |

Copyright IBM Corporation 2002

Business Consulting Services

4. Scope is realistic and managed


Unhealthy Signs
Issue is a bad word
Nothing in writing

Healthy Signs
Evidence of healthy negotiation
Lengthy issues log
Written agreements

The Seven Keys to Success | PowerPoint | 27 January 2015 |

Copyright IBM Corporation 2002

Business Consulting Services

5. Team is high performing


Unhealthy Signs
The tension can be felt
Turnover is high
Working conditions are poor

Healthy Signs
Morale is good
The team is diverse

The Seven Keys to Success | PowerPoint | 27 January 2015 |

Copyright IBM Corporation 2002

Business Consulting Services

6. Risks are mitigated


Unhealthy Signs
What risks?
All-or-nothing tactics

Healthy Signs
Documented plan
Test-it-first tactics

The Seven Keys to Success | PowerPoint | 27 January 2015 |

Copyright IBM Corporation 2002

Business Consulting Services

7. Delivery organization benefits are realized


Unhealthy Signs
Good staff are not available
Negative remarks about
performance

Healthy Signs
People feel they are learning
Willingness to invest in the project
Good press is being created

The Seven Keys to Success | PowerPoint | 27 January 2015 |

Copyright IBM Corporation 2002

Business Consulting Services

What they need to know, what they need to decide


A Board Room Agenda
Stakeholders are
Committed

Business Benefits
are Realised

Recommended Action

Concern

Recommended Action

Concern

Recommended Action

Concern

Recommended Action

Concern

Recommended Action

Work and Schedule


are Predictable

Team is High
Performing

Scope is Realistic
and Managed

Risks are Mitigated


Deliv. Org. Benefits
are Realised
10

Concern

The Seven Keys to Success | PowerPoint | 27 January 2015 |

Copyright IBM Corporation 2002

Business Consulting Services

Accelerating the acquisition of expertise through research

You live your life forwards but


understand it backwards.
Kirkegaarde

11

The Seven Keys to Success | PowerPoint | 27 January 2015 |

Copyright IBM Corporation 2002

Business Consulting Services

Accelerating the acquisition of expertise through research

Great understanding only comes when


very little of professional life remains.
Project Management Guru

12

The Seven Keys to Success | PowerPoint | 27 January 2015 |

Copyright IBM Corporation 2002

Business Consulting Services


7 Keys > Altering the course

Alter the course of your projects history: the Seven Keys to Success
Stakeholders are
Committed

Business Benefits
are Realized

Work and Schedule


are Predictable

Team is High
Performing

Scope is Realistic
and Managed
Risks are Mitigated
Deliv. Org. Benefits
are Realized
13

The Seven Keys to Success | PowerPoint | 27 January 2015 |

G
Y
R
Copyright IBM Corporation 2002

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