Compensation Management

Group 2

Company Background
Taj exotica is a resort and spa brand.
Taj Exotica is located in Benaulim on the

southwest cost of Goa.

This Mediterranean-style 5 star resort is one

of the best five star hotels in Goa.

Set amidst fifty-six acres of lush gardens.

Executive Asst.
MANAGER
(IDRANIL RAY)
Executive Chef

Executive
Housekeeper

Food And
Beverage

Sour Chef

Asst. Executive
H.K.

Asst. F&B
Manager

Senior Sour
Chef

Public Area
Manager

Chef De Partei

Dumi Chef De
Partei

Commi 1

Commi 2

Commi 3

Trainee

Chief Engineer

Security
Manager

Duty Manager

Asst. Chief
Engineer

Asst. Security
Manager

Restaurant
Manager

Guest Service
Supervisor

Engineer

Security Guard
Supervisor

H.K. Supervisor

Asst.
Restaurant
Manager

Receptionist

Room
Attendant

Restaurant
Supervisor

Bellboy

Trainee

Steward /
Barman

Trainee

Front Office
Manager

Trainee

Asst. Engineer
Staf

Guards

Description of the
system

Employee benefits
PROMOTION

In Taj, promotion is strictly given on the basis of merit. Here the things
like experience and influence doesnt come into account. If one is capable
then he will be promoted.
RECOGNITION

Employees are considered important in Taj, and are recognized for their
job.
JOB ROTATION

This is done so that employees can excel in each and every department.
An employees job is not rotated unless he has proven himself in a
particular department.

Medical reimbursement
Benefits and Non- Monetary Rewards

Any Taj property free stay

50% discount in all Taj property for food.
Tie-up with Apollo hospital ( concession, free

medical check-ups).
Housing facilities by deducting small amount

from salary.

Free Training programs.

Children of employees are given loans

benefits for higher education(HDFC Tie-up)

Life insurance & Medical insurance at

discretion of the employee.

Other benefits like sick leave, paid leave,

maternity leave.

In house doctor ( 24/7 hours available)

Company car for official purpose
Associate of the month (awards, letters and

vouchers)

Special Thanks and Recognition

System
STAR

Customers of an organization can be satisfied by it only

when its employees are satisfied.
Recognizing and rewarding employees who showcased

excellent performance at their work.

Promoted successively to various levels.
Employees are not just assessed on their performance but

also on parameters like honesty, trustworthiness, concern

for the environment, team spirit, cooperation etc.
Appreciations from the customers also fetched points.

STARS-Five Diferent levels

LEVEL -1-was known as silver grade-120 points in three

month.
LEVEL-2-Gold grade-130 points in three month of attaining

the silver grades.

LEVEL-3-Platinum Grade-250 points within six months of

attaining the gold grade.

LEVEL-4-chief operating officers club-510 or more points

,but below760 points.

LEVEL-5-MDs club-Highest Level in STARS-accumulated

760 or more points

On achievement of goals at diferent levels of

stars
Employees were given gift voucher or a

vacation in Taj Hotels of their choice in India.

Felicitated at a function held at Taj. Winners

photographs were displayed on a big screen

at the functions.

Designation: Guest Service Supervisor

Components of
salary
Basic
FDA
House Rent
Allowance
Conveyance
Allowance
Personal Allowance
Total
PF (12% of Basic +
FDA)
Gratuity

Per month

Per annum

6500
1700

78000
20400

2350

28200

1300
8150
20000

15600
97800
240000
11808
4730.769231

Ex-Gratia

8400

LTA

5000

Medical Entitlement

7000

Component of
salary per
annum
Amount
Basic
78000
FDA

20400

House Rent
Allowance

28200

Conveyance
Allowance
Personal
Allowance

LTA
Medical

15600
97800

5000

Tax

Taxable
amount

Full amount is taxable

Depends on company policy.
Mostly fully taxable
Applicable if living in a rented
house. Minimum of three
amounts
Conveyance allowance of Rs
9,600 per annum is exempted
from tax

78000

Tax is fully exempted

The exemption shall be made in
respect to two journeys
performed in a block of four
years.
If substantiated with bills, are
exempt to a limit of Rs 15,000

20400
9840
6000

5000

Positives
Compensation system is linked to

performance (STAR).
Attract and retain employees.
Training programs helps in their personnel

growth and to move up in the hierarchy of

the organization.

Negative
Reward system might afect employee

performance and relationships.

Competition to earn points to become the

star performer.
Experience doesnt come into account as

they strictly follow merit pay.

Recommendations

More monetary benefits should be given to

the employees.
Experience factor should also be included for

promotion of an employee.