Professional Documents
Culture Documents
Questionnaires
1 Setting objectives:
a Does the organisation have clearly defined objectives in specific
quantitative terms like?(i) Maximisation of profit (ii)Cost Reduction
(iii)Public Image (iv) Caputring market(v)Production improvement
(vi)Return on Investments etc.EVA
2 Are the broad objectives broken into detailed targets?Are
functional policies supportive of the master strategy?
3 Are the objetives revised periodically in the light of changes in
internal & external environment?
4 Are the objectives/goals are adequately supported by data?
5 Are the objectives attainable?
Planning
1 Is the planning related to the objectives of the
management?
2 Does the organisation have a system of long range
and short range planning?
3 What is the degree of involvement by various
managers?
4 How are the budget estimates developed ?
5 How they are reviewed in depth?
6 Are the budgets conveyed to various operational
managers in time?
7 Are they easily understandable?
Organising
It can assess fairly its:a) Manpower requirements b)Manpower
potential in the area of responsibility.
1 Whether the organisation structure is in harmony with the
objectives of the organisation?
2 What are the various levels in organisation hierarchy ?
3 Are the lines of authority & areas of responsibility clear?
4 Is their proper coordination & cross communication among
different organisational levels?
5 What is usual span of suspension?
6 Is the decision making centralised?
7 What is the nature of superior-subordinate relationship?
8 Is there any regular system of motivation?
9 Does the organisation structure provide unity of command?
Communication
1 Is the communication clear & understandable
to the person to whom it is intended?
2 Does it indicate the procedure to be adopted to
achieve the corporate plan?
3 Does the communication reach the desired
person on time?
4 Are the methods of communication adopted by
the organisation are effective?
Controlling
1 Are the controls acceptable to various levels of management?
2 Is there a system of reward or punishment linked with control?
3 Have the standards established for the completion of work?
4 Are the standards developed after giving due weightage to all the
factors(quality,quantity,cost,etc.)
5 Are the standards reasonable & achievable ?
6 Does the system of control provide for good reporting system for
evaluation of standards and then achievement?
7 Are the causes of variances & exceptions accepted as normal or
effects are made to eliminate & reduce the variances?
8 How prompt is the determination of the action to correct deviation?