Professional Documents
Culture Documents
Communication
Lecture One
My Brief Introduction
Kashif Farhat
MBA/MS - Marketing- IQRA University
Sales, Training, Digital Marketing, Research
Facebook: https://www.facebook.com/kashif.farhat.31
Name
Academic Qualification
Profession
Why this degree?
Short-term/long-term goals
How do you kill your leisure time?
A lesson learned in life?
Its not difficult; its different than what you did before.
Just play it hard!
No fouls, no Red Cards as long as:
- You do your best in every game, in every strike.
- Practice hard before each game (class).
- Be a good team player ( ?).
Respect yourself and everyone around you.
o Never miss a game.
o Most Important: Enjoy it!
Communication Process
Communication Process
Communication Process
- Sender has an idea
The form of the idea.
May be influenced by the senders mood, frame of
reference, background, culture, physical make up and
context of the situation.
Communication Process
- Sender encodes the idea in a message.
Converting the idea into words or gestures to convey
meaning.
Major problem in verbal communication - words have
different meanings for different people.
Thats why use familiar words with concrete meanings.
Communication Process
- Message travels over channel.
The medium which a message is transmitted.
My be sent by computer, telephone, letter, or
memorandum.
May be in the form of report, announcement, picture,
spoken word, fax.
Anything that disrupts the transmission of a message:
Noise
Communication Process
- Message travels over channel.
The medium which a message is transmitted.
My be sent by computer, telephone, letter, or
memorandum.
May be in the form of report, announcement, picture,
spoken word, fax.
Anything that disrupts the transmission of a message:
Noise
Communication Process
- Receiver decodes message
The person for whom a message is intended for.
Translating the message from symbol into meaning.
Successful communication: when receiver understand
the senders message as originally intended.
Anything that disrupts the transmission of a message:
Noise
Communication Process
- Receiver decodes message
Different backgrounds hinder successful understanding
of message.
Communication Process
- Feedback travels to sender.
Verbal/non-verbal response of receiver
Vital part of entire communication
Helps sender know message was received ad
understood
Sender can further improve the message, time and
channel
Body Postures
U.S.
AMERICANS
JAPANESE
ARABS
FREEDOM
BELONGING
FAMILY
SECUIRTY
INDEPENDENCE
GROUP
HARMONY
FAMILY
HARMONY
SELF-RELIANCE
COLLECTIVENE
SS
PARENTAL
GUIDANCE
EQUALITY
AGE/SENIORITY
AGE