Professional Documents
Culture Documents
Case Facts
Initial Years (Prior to 1950)
Indian joint stock banks
The Imperial Bank of India
Formation of RBI
Foundation Phase (1950 -69)
Emergence of development banks
Emergence of co-operative banks
External Constraints:
CRR
SLR
Regulation of Interest rates
Internal Constraints:
Prudential Norms
Reducing government stakes in banks to 33%
Conversion of weak banks into narrow banks
Defining Industry
Retail Banking
Corporate Banking
High
Barriers to entry
Rivalry among
Competitors
Barriers to exit
Power of buyers
Power of suppliers
Threat of substitutes
Overall attractiveness
Table-7
High
Barriers to entry
Rivalry among
Competitors
Barriers to exit
Power of buyers
Power of suppliers
Threat of substitutes
Overall attractiveness
Table-14
Cost leadership
Differentiation
Best Cost
Provider
Focus Cost
leadership
BOA
Indusind
Bank
HDFC
Bank
Focus
Differentiation
Cost leadership
Differentiation
HDFC
Bank
Indusind
Bank
Best Cost
Provider
Focus Cost
leadership
Focus
Differentiation
Assumptions:Citibank
It can offer personal banking products on the
strength of relationships that it is competent at
building
Opening of economy will lead to high growth of
sector
Capabilities- Citibank
Strengths (Retail)
One of largest banks in the world in terms of
assets
Offers variety of services
Global presence
Weakness (Retail)
Operates only in the metros with 6 branches
Capabilities- Citibank
Strengths (Corporate)
One of largest banks in the world in terms of
assets
Global finance- Wholesale banking division
Global Relationships banking
Weakness (Corporate)
Operates only in the metros with 6 branches
Financial Comparison
Corporation
Citibank
96
97
98
96
97
98
Term Deposits
63%
61%
70%
84%
76%
80%
Term advances
Avg Return on
Advances
36%
40%
41%
56%
84%
84%
Interest spread
9.58
8.68
5.39
0.37
0.41
0.4
7.6%
7.5%
12.69 12.95
11.34
0.49
0.53
0.6
Step 1:
To characterize the
strategies of all significant
competitors along the
dimensions
Dimensions of Strategy
Dimensions
Public Sector
Banks
Private Sector
Banks
Foreign Banks
Number of branches
High
Medium
Low
Quality Of Service
Satisfactory
Good
Excellent
Range of Products
High
Low
Medium
High
Medium
Low
Technology
Less
Computerized
Advanced
Technology
Advanced
Technology
Mass
Niche, Mass
Niche
Skill of personnel
Low
High
High
Medium
High
Operational efficiency
High
High
Low
Niche
Foreign
Bank
(Citibank,
BOA)
Marketing
Private
Sector
Bank
(HDFC,
Indusind
Bank)
Public sector
Bank ( SBI,
Corporation
Bank)
Mass
Low
High
No of Branches
Step 2:
To assess the height &
composition of the mobility
barriers protecting each group
SKILLED
EMPLOYEE
S
PRIVAT
E
SECTOR
(HDFC,
Indusin
d)
TECHNOLO
GY
Public
Sector
Banks
Private
Sector
Banks
Low
Foreign
Banks
Low
Medium
High
Number of Branches
Marketing
Niche
Foreign
Banks
Private
Sector
Banks
Mass
Public
Sector
Banks
Less Advanced
Highly Advanced
Technology
Step 3:
To assess the relative bargaining power
of each strategic group in the industry
with its suppliers & buyers
Public Sector
Banks
Private Sector
Banks
Foreign Banks
No. of Retail
Customers
High
High
Low
No. of Corporate
Customers
High
Medium
Medium
No. of Suppliers
High
High
Medium
Step 4:
To assess the relative position
of each strategic group vis--vis
substitute products
Private Banks
Foreign Banks
Corporate(NBFCs)
Low
High
High
Commercial
Banking
Low
Low
Low
Cash
Management
Low
Low
Low
Treasury
Management
Low
Low
Low
Consumer
Banking
Medium
High
High
Corporate
Finance
Low
High
High
Retail (Moneylenders)
High
Low
Low
Vulnerability to Threat
From Substitutes
Step 5:
To assess the pattern of
market interdependence
among strategic groups &
their vulnerability to
warfare initiated by other
groups
High
Private
Sector
Banks
Public
Sector
Banks
Low
Customer Service
Mass
Niche
Customer Segment
Foreign
Sector
Banks
Public
Sector
Banks
Private
Sector
Banks
Low
Customer Service
High
Mass
Niche
Customer Segment
Foreign
Banks
Indusland
HDFC
SBI
Corporation Bank
ROE
ROA
21.17%
1.12%
Corporation Bank
30.17%
1.98%
Indusind Bank
23.01%
2.12%
HDFC Bank
23.87%
2.72%
Bank of America
34.42%
2.95%
Citibank
13.76%
1.17%
Thank You !