Trigyns SharePoint 2010

Solution Case Studies

Presentation Contents
Trigyns SharePoint 2010 Capabilities
Solution Case Studies (for Discussion)
Knowledge Management & Collaboration
Web Content Management
Business Process Management, Lotus Notes
Integration with SharePoint 2010 (Harmon.IE)
Digitization (Scan, Capture, Store & Retrieve) +
Workflows
Trigyn Differentiator

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Trigyn at a
glance
Mission Statement :

To ensure Customer Satisfaction by adding value and be recognized for

the superior overall experience offered to our customers

25 Years Proven track record in providing innovative IT Solutions & Services

1000+ Employees committed to achieving vision and value creation
Compliance to Quality standards - CMMI L3 & ISO 9001-2008
Services delivered in over 16 countries (includes UN Missions & Field Offices)
Esteemed clientele of Fortune 500 Companies, Public Sector (US State
Governments) and World Governmental Organizations (UN and its agencies)

Strong workforce of IT Professionals with expertise in Technologies, Domains,

Quality Processes and Project Management.

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Certification, Accreditation & Partnership

Trigyns SharePoint 2010 Capabilities

Consulting Services Solution Offering
Enterprise Portfolio
Assessment
ECM Strategy & Roadmap
Solution Architecture
Information Architecture
ECM Quick Wins
Document Management &
Best Practices
Information Security
Training

Quality Assurance
Processes & Guidelines
Functional Testing
Unit, System & Integration
Testing
Website Optimization &
Performance testing
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Portals & Collaboration

(Intranet, Extranet, Public
Website)
Knowledge Management
Document & Records
Management
Web Content Management
Business Process Management
& Workflow applications
Migration, Integration with SAP
ERP, Lotus Notes
Custom Development &
Staff
Central
Augmentation
Administration

Solution Approach

Project Planning, Execution

Methodology
Practice Accelerators &
Architecture Assessment
Business Analysis
Logical Architecture
Development, Staging
Environment Setup
Prototyping, POCs
Iterative Development,
Testing & Quality
Assurance

Onsite resources
Dedicated off-shore development teams
Contract to Hire
Specialized Consulting

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Trigyn Microsoft Partnership

Highlights

Gold Competency Partner since 2007

Featured in Microsoft Partner Guide Public Sector 2012
Competencies

Microsoft Certifications

Total Count - 40 (MCAD, MCSD, MCTS, MCPD, MCSA, MCSE, MCITP)

SharePoint 2010 15 (MCPS,MCNPS,MCTS,SA)

Customer Satisfaction (CSAT) Official Results Overall Very

Satisfied
Microsoft Partner Benefits

Gold Digital Marketing (SharePoint 2010),

Portals & Collaboration,
Content Management, Search,
Software Development, Web Development,
Business Intelligence

Technical Advisory, MCS,

Practice & Solution Accelerators
Licensing Benefits
Online Trainings

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Case Studies for Discussion

SharePoint 2010 as Knowledge Management &

Collaboration Platform
SharePoint 2010 ECM & Web Content
Management
SharePoint 2010 BPM Solution, Integration with
Agile Point, Lotus Notes (using Harmon.IE)
SharePoint as Digitization Solution (EDMS &
Records Management)
Additional Projects (Communities of Practice,
Operations Report Repository, CCR etc.)
POCs Integration with SAP, Documentum
Pilots Business Intelligence Dashboards using
SSRS, Excel Services
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Case Studies Portals & Collaboration

Knowledge Management &
Collaboration Platform
for UN Women
Trigyn is designing and
developing a feature rich, user
friendly and better organized
knowledge platform (replacing
existing intranet and share
drives); with basic networking
and collaborative capabilities;
pilot workflows; and the overall
architecture, governance
structure and roles and
responsibilities. The phased
approach will include
implementation of MySites
and Collaboration,
Enterprise Search in addition
to department specific business
processes and workflows.

Trigyn proposed the use of

SharePoint 2010 as an
integrated enterprise platform
for the new Intranet and
Extranet. The client has shown
keen interest in using
SharePoint 2010 Internet
presence architecture for their
public website as well. Trigyn is
executing the project using its
proven onsite-offshore model.
Microsoft Consulting Services is
providing guidance and review
on the project artifacts &
deliverables like Information

SharePoint 2010 as
Enterprise Content
Management
for UNCTAD
Trigyn is involved in the end-toend solution, design and
implementation of SharePoint
2010 as an enterprise content
management platform covering
intranet, extranet and public
website (multi lingual). Trigyn is
collaborating with client IT team
to identify, streamline the
various business processes and
workflows around document
management & publications.
SharePoint 2010 will be used as
enterprise search platform for
various file shares, intranet and
public sites. Trigyn plans to
leverage the meeting
workspaces & collaboration to
encourage effective outreach
and communication.
Trigyn presented the business
case for the adoption of
Microsoft SharePoint 2010. The
workflows being implemented
streamline and automate the
current manual business
processes.
http://www.unctad.org/

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http://www.unctadxiii.org/

SharePoint 2010 based

Intranet

The Intranet is being enhanced

and redesigned using
Sharepoint 2010 ECM platform
to offer a more collaborative,
knowledge management
platform for staff spread across
regions and country offices. The
new intranet shall serve as a
central access point for
corporate business processes,
services, and policies
(rationalized Intranet), in
addition to incorporating
requirements from various
stakeholders and business units
Trigyn worked on branding, Look
and feel, creating custom
webparts, features,
customizations, migration to
Sharepoint 2010 and support

Knowledge Management & Collaboration

Client Concerns & Business Challenges

Minimal awareness around Knowledge Management & its

implementation amongst stakeholders
Merger of entities & stakeholder expectations & preferences
(open source, ECM, collaboration choices etc.)
Lack of ICT resources and focal points from Divisions
Traditional approach towards document management

Solution Approach

Demo and presentations on capabilities of SharePoint 2010 as ECM

platform
Prototypes on Collaboration, Document Management
Business Analysis & Collaboration with Stakeholders
Portal & Information Architecture

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UN Women Intranet
Accessed by over 4000 Staff at
HQ, Regional and Country
Offices
Organized around Themes,
Regions and Corporate
Structure
Intranet, Extranet &
Collaboration Workspaces
MySites & Organogram
Document Management
Filtered Views, Centralized
Program Library, Metadata and
Content Types
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Web 2.0 Design

Workflow & Forms

Knowledge Management & Collaboration

Best Practices

Practice Accelerators from Microsoft

Joint reviews with Microsoft Consulting
Governance & Guidelines
Taxonomy & implementation - effective document management,
enterprise search
Template based approach, Site Content Types,
Code Reusability, Configuration Management, Deployment &
Release schedules

Status as of today

In production, used by staff across 40 countries

Knowledge Management & Collaboration through the Intranet /
Extranet Platform
Enhancements PAC Workflows, Asset Management etc.

Onsite Coordinator and offshore team of 8 resources led by PM.

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Web Content Management

Client Concerns & Business Challenges

Lack of strategy & approach to deliver on mandate to enhance

the website, improve outreach and communication
Custom CMS without any technical support
Lack of best practices - enterprise content and document
management
Lack of resources & expertise

Solution Approach

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Joint ECM Strategy & Roadmap

Presentation & Buy-in from 5 Divisions ALDC, GDS, DITC, DIAE,
DTL
Business Analysis, Information Architecture (WCM Products /
Content Types, Taxonomy & Metadata)
Content Migration & Custom Development

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UNCTAD Website &

ECM
Over 100K visits in fortnight
of launch
Migration of 15K documents
with all metadata association
Claims based authentication
(AD and Custom) for Staff,
Web Unit, Journalists &
Delegates.
Content Management for
over 12 Products/ Content
Types.
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Document Management
Web 2.0 Design

UNCTAD XIII Conference

21 26 April 2012, Doha
Online Registration by over
3500 from almost all member
coutries (included Delegates,
Parliamentarians, Civil Society,
Academia)
Document Management &
Publishing for all conference
sessions.
Dynamic Conference Agenda/
Programme
News Feeds, Integration with
www.unctad.org for Media
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Center, Common Content.

Web Content Management

Execution Methodology

Establish Governance and Processes

Project Planning, Collaborative Project Management
Prototyping
Monitoring Schedule, Testing, Configuration Management,
Deployment & Release schedules

Highlights

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Replaced the old with the new www.unctad.org

Established ECM platform for collaboration, knowledge
management, tailored solutions.
Enhanced branding
Public access and secured workspaces for Journalists, Delegates
On-going maintenance, issue resolution & change requests
Business analysis for BPM & workflow applications, collaboration

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Business Process Management &

Integration
Client Concerns & Business Challenges

No visibility on numerous fund requests (500) and lack of

effective tracking & monitoring
Stakeholder buy-in for BPM / workflow application. Business case
for Agile Point over traditional custom development
Lack of expertise on SharePoint 2010 in clients ICT team
Offshore development

Solution Approach

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Research & development on BPM solutions

Multiple prototypes on integration & workflow scenarios
Business Analysis
Setup up development & staging environments with Agile Point
installation, configuration
UAT, Lessons Learnt for each milestone phases

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Business Process Management &

Integration
Execution Methodology

Proof of Concept for Agile Point Workflows, Harmon.IE

(SharePoint integration with Lotus Notes)
Offshore development, maintenance & support
Conference calls, WebEx presentations
Agile Iterations for 8 phases (each 3 months duration)
Issue Tracking & Resolution, Configuration Management,
Deployment & Release schedules

Highlights

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Improved tracking of CERF projects throughout their lifecycle

Financial Reporting on the allocation of CERF funds.
Performance & timeliness reports (Key Performance Indicators - KPIs)
on the various workflow milestones
Template-based generation of key CERF information outputs e.g.
Approval letters

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CERF Grants Management System Workflows

UN OCHA GMS
Intuitive, User
Friendly
Effective Tracking &
Collaboration
Notification and
Reports

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CERF SharePoint Integration with Lotus

Notes

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CERF Grants Management System Workflow

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Digitization & Records Management

Solution for UNMIN (Digitization of Electoral Forms)

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Automatic scanning and digitization of paper documents using

InputAccel.
Quality control by separating the user tasks for scanning and
checking documents.
Automatic indexing by dynamically capturing document metadata.
Search of metadata and content of scanned documents, enabling
improved data mining and information management, and
capability to locate and retrieve documents.
Compliance with enterprise standards of Information Management
from implementing the Peacekeeping File Classification Schema
(PK FCS).

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Digitization & Records Management

DAS (Digital Archiving Solution) was designed to export the
updated metadata from scanned documents to the document
repository in SharePoint. The system is integrated with MC
Captiva Input Accel 6.0 to support scanning and routing of the
documents to the appropriate folder in the SharePoint
repository.

Provides automatic creation of ARMS-compliant metadata naming

conventions in the system when the documents are digitized.
Provides better navigation of the content stored in the system.
Better user access and role management.
Automatic Email sent to the user based upon the expiry date of the
document in the system.

Digitization
Vendors:
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Additional References
Trigyn ECM Practice (Ansell Meeting June 12, 1212) highlights
offerings around the ECM Ecosystem ranging from assessment,
roadmap, best practices for implementation.
Trigyn - SharePoint 2010 Case Studies (Ansell Meeting June 12,
2012)
Trigyn - Microsoft SharePoint Experience Overview (Ansell
Meeting June 12, 2012)

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Trigyn Differentiator - How ANSELL can benefit?

ANSELL can benefit from Trigyns key strengths governed
around Domain Knowledge
Best Practices
Partnership Approach
Resource Depth
Successful Delivery of all Engagements & Proven Track Record
Passion to Excel and Innovate

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Best Practices Integrated Project

Management
Trigyn has implemented an integrated project
management tool called Digite. This is also been shared
with customers like OCHA, OLA to ensure transparency
and better coordination.
This is used by projects across Trigyn for effectively
executing, monitoring and controlling the project by
synchronizing schedule.
Process templates adhering to ISO 9001 and CMMi
processes
Dashboards with snapshot on schedule, effort, project
metrics for oversight by Senior Management, Software
Engineering Process Group (SEPG) and Software Quality
Assurance Group (SQAG)
Centralized repository for all project related artifacts,
documentation including risk plan, configuration
management, test plan and audits
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Timesheets, Defect Management, Issue Tracking &

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Change Management for work packages

Client Feedback

Coming together is a Beginning,

staying together is Progress,
and
working together is Success.
~ Henry Ford

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Coming together is a Beginning,

Staying together is Progress, and
Working together is Success.
~ Henry Ford

Thank You

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