Wipro Qualcomm

CIO Meet

Enterprise Application Services Practice

Strategic Assessments
Business Process
Analysis
Definition
Improvements
Package evaluation
Project Definition & Planning

Consult
Implement

Manage

Package Implementation
RICE
Rollouts
Upgrades
Consolidation
Training

Server administration
Database administration
Application administration
Level-1 to Level-4 support
Functional / Tech support
Product vendor coordination

Wipro confidential

Process Consulting

Product Practices

Apps outsourcing

Wipro Oracle Practice A Snapshot

End to end services

Quality

Experience

Knowledge

People

Service

Highly experienced
Team

Strong Center of
Excellence
Well established
Processes
Large global clients

750+ Oracle Applications specialists

2000+ Oracle Technology specialists

Module wise distribution

Team

14%
37%

12%

Mfg/Dist/SC
Finance
HRMS
CRM/Others

2000+ person years experience in

Oracle Applications
10000 person years experience in
Oracle technology

Wipro confidential

13%

Apps DBA

24%

The Wipro Value Proposition

Multiple Supply Chain,

Financials & Distributions
Engagements around
Implementation, Rollout,
Upgrade & Production Support
Large base of Fortune 1000
customers
Well established methodologies
& processes
Average customer satisfaction
rating of 4+ in a scale of 5
Experienced team
Dedicated Center of Excellence
to focusing on Competency
Development, Reusable
Material & Best Practices
Generation & Support to
Project Teams
Wipro confidential

Industry Focus

Hi-Tech Manufacturing

Industrial Manufacturing

Telecom

Retail

Pharmaceuticals

Banking & Financial

Services

Insurance

Technology, Media,
Transportation &
Services

Customer
Size

Wipro confidential
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10.7 / 11.0.3

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Some Oracle Engagements..

The Oracle Center of Excellence

Process Definition
Methodology
Tools
Templates

HelpDesk
Functional/technical
Support on Projects
Problem resolution

Expertise Building
Training
Internal Projects
Prototypes

Solution Assessment
Teams
Assist Assessment
Teams - prototype
Project specific
Trainings

Customers
Need to evaluate
Products & features
Solution Prototyping
Product Updates &
Collaterals
Assistance in Projects

Knowledge Management
Capture Experiences
White Papers
Best Practices Sharing
Re-usable
components/libraries

Project Team
Assist Assessment
Teams
Re-usable
components
Trainings
Knowledge
Extractions

COE

SALES TEAM
Help on Sales and PreSales initiatives
Product Updates &
Collaterals

Wipro confidential

Wipro Industry
Verticals
Joint initiatives
Pilot Projects
Practice
Planned Trainings for Expertise
building
Methodology, tools, Re-usable
components
Pilot Projects & KM Initiatives

Supply Chain Transformations & Process Improvements

Wipros Supply Chain Practice

Supply Chain Process Assessment and

Reengineering and IT Strategy

SCM Outsourcing Assessment &
Transition Planning
Procurement Assessment
200+ team of experienced Supply Chain

Consultants
3 tier industry specific process models
based on the SCOR framework
Multiple supply chain engagements
including process improvements, package
evaluation & SCM solution
implementation in Oracle, SAP etc

Wipro confidential

Possible Improvement Areas

Dealing with frequently changing
customer demands & specification
changes with the MTO & CTO
manufacturing models
Strategy to reduce inventory levels
New product introduction strategies
Identify production constraints and drive
towards a synchronized supply chain with
increased focus towards a pull based
manufacturing
Improve demand forecasting
Supplier & part stratification for central
procurement of critical parts to reduce
procurement costs and prioritize deliveries
across locations

Wipros Expertise in Oracle Supply Chain

Management & Manufacturing

Strong domain expertise on Manufacturing Industries in areas of Plant Manufacturing Logistics and Retail

Focus Area: Discrete Manufacturing, Flow Manufacturing, Manufacturing Scheduling, Shop Floor Management,
Mobile Supply Chain Applications, Manufacturing Intelligence

Sample Engagement of Oracle Manufacturing includes customers like Sony, Emerson, Diebold, Seagate, etc.

Application Expertise
Oracle Inventory
Oracle BOM/Engineering
Oracle WIP
Oracle Warehouse Management
Oracle Costing
Oracle Quality
Oracle MRP
Oracle ASCP
Oracle Manufacturing Scheduling
Oracle Shop Floor Management
Oracle Demand Planning
Oracle Collaborative Planning
Product Lifecycle Mgmt
Daily Business Intelligence

Wipro confidential

Expertise
Pre-implementation assessments,

Package selection, process

improvement & standardization
Implementation & Roll-out
Interfaces with Legacy and External
Systems
Customization and Bolt-ons
Workflow customizations
Technical Upgrades
Custom Reports
Application Support and Monitoring
Bug Fixes and Enhancements

Wipros Domain Expertise around Oracle

Supply Chain Management & Manufacturing
Implementation & consulting
Process consulting
Program Management

Supply Chain Modeling

Demand Management
Supply Chain optimization
Pull based Manufacturing
CTO/BTO/MTO/ETO/MTS
manufacturing models

Optimization of
Inventory
Inventory
Visibility and
Management
enhancement

1
8

Experience in Telecom, HiTech & Industrial

Manufacturing
Ready to deploy accelerators
for faster implementations,
reduced TCO

Warehouse Management

5
Shop Floor Scheduling
& Execution
Cost management

Wipro confidential

Increased Plant
Flexibility,
Efficiency &
Responsiveness

Performance Reporting

Wipros Expertise in Oracle Distribution

Strong domain expertise on Supply Chain Management in various industries domains such as Retails, Hi-Tech,
Telecom, Media & Entertainment

Focus Area: SCM Solution Design & Implementation, Upgrade, Processes consulting, Application Support and
Enhancements

Sample Engagement of Oracle Supply Chain Management includes customers like Sony, Emerson, Diebold,
Albertsons, Seagate, etc.

Application Expertise
Oracle Purchasing
Purchasing
Payables
iProcurement
Sourcing
iSupplier Portal
Oracle Order Management
Configurator
Advanced Pricing
iStore
Telesales
Quoting & Proposals
Transportation Planning
Daily Business Intelligence

Wipro confidential

Expertise
Pre-implementation assessments, Package

selection, process improvement &

standardization
Implementation & Roll-out
Interfaces with Legacy and External Systems
Customization and Bolt-ons
Technical Upgrades
Custom Reports
Application Support and Monitoring
Bug Fixes and Enhancements
Workflow customizations

Wipros Domain Expertise around Oracle

SCM Distribution
Implementation & consulting
Process consulting
Program Management
Web-based multiuser Configurator
iStore /
Websphere
Integration

Real time order

promising
Order fulfillment
Inbound/ Out
Bound Logistics

1
8

Experience in Telecom, HiTech & Industrial

Manufacturing
Ready to deploy accelerators
for faster implementations,
reduced TCO

Forecasting and
replenishment
planning for
CMRO

Wipro confidential

5
Performance reporting

Direct & Indirect

Procurement
i Procurement
Contract
Manufacturing

Supplier Collaboration
Vendor Managed Inventory
Consignment

Case Study : Oracle Applications

Supply Chain implementation
Client profile
The client is the largest electrical motor (from consumer appliance Motors to
large Industrial motors) manufacturer in the world, producing more than
330,000 motors every day.

Before

How Wipro helped

The business ran on age old legacy

applications with huge data issues,
productivity losses, with stand alone
application for different functions.

Designed and developed the entire

supply chain and distribution solution for
forecasting, demand-supply
management and visibility to improved
collaboration with customers and
suppliers

Customer sales team could never

promise delivery dates since the front
end legacy applications lacked clarity on
available inventory
No integration between internal supply
chain, procurement, shipment and
warehouse management systems and
extended enterprise comprising of
customers and suppliers
Lack of Decision support tools in
demand forecasting leads to high levels
of slow moving inventory and low levels
of actual needed inventory.

Implemented of 20 modules of Oracle ebusiness Suites (across functions like

CRM, Forecasting & Scheduling, Order
Management, Supply Chain,
Distribution, Manufacturing, Warehouse
management & Shipping etc.)
Created a solution for a complete
configure to order scenario through a
guided selection in i-Store (Online sales
module of Oracle e-Business Suite) and
integration of i-Store solution with Websphere

After
An integrated supply chain
resulting in improved real time
demand management, forecasting
and reduced inventory levels
Improved sales volumes due to
reduction in order fulfillment and iStore guided selling in CTO
scenarios
Reduction of inventory carrying
cost due to increased inventory
turns
Centralized purchasing resulted in
improved supply base
management & cost benefits due
to consolidation
Near real time order promising
achieved through a global visibility
of supply-demand

Improving collaboration with customers and suppliers

Wipro confidential

Ongoing COE Proto Type: Authenticating EBS users

using AD Server
SAP 4.1B

People Soft 8.8

Oracle
EBusiness
Suite 11.5.10

Oracle Identity Management

Oracle
Portal

Oracle
Single
Sign-On

9i

Oracle
EBusiness
Suite 11.5.9

Scope:
Authenticate EAS EBS users using Wipro
Technologies AD server
Single sign on using AD users for all E
Business suite applications

Architecture:

Internal/External
User
Microsoft
Active
Directory

Oracle Application 10g Infrastructure

OID 9.0.4 LDAP v3 compliant
Single Sign-On
E Business suite 11.5.10 and 11.5.9

Implementation Snapshot:
Setup Oracle E Business and Oracle single sign-on so that EBS delegates authentication to single sign-on.
Setup OID to synchronize user information with AD Server
Existing users in third party LDAP directory can be bulk migrated into OID. OID Provides tools to bulk migrate user
between OID and third party LDAP servers
Setup provisioning process (Sync users) between OID and E Business suite

Implementation Challenge:
Although the products are released, the patches are not available for downloads. Now we are part of EAP program from
Oracle and implementing this integration.

Wipro confidential

Thank you for your time

Our promise
With utmost respect to Human Values, we
promise to serve our customers with Integrity,
through Innovative, Value for Money solutions,
by Applying Thought, day after day

Information contained and transmitted by this presentation is proprietary to Wipro Limited and is intended for use only by the individual or entity to which it is addressed,
and contains information that is privileged, confidential or exempt from disclosure under applicable law.

Wipro confidential