Professional Documents
Culture Documents
Sangeeta Pandit
Management Control
Systems
MIS/MCS is a system where
information is gathered/collected
The information is used to help and
coordinate planning and control
It guides and improves decision
making
Kinds of information
Total organization level-cash flows, total
employment, ROI.
Customer/market level-competitors prices,
geographical spread of customers
Individual/department level-material costs,
absenteeism department level
Individual/activity level-number of orders
per employee, transaction time of
placement of order and receipt of goods
All Information
Financial
Non Financial
External sources
Types of MCS
Formal-rules, procedures,
performance
measures.accounting systems,
quality control systems..
Non formal- culture, unwritten rules,
acceptable behavior, slogans
reinforce culture-Citi never sleeps..
Purpose of MCS
Design of MCS
Depends on structure of an
organization
Centralized
Decentralized
Benefits of Decentralization
Disadvantages of
Decentralization
Dysfunctional decision making
Sub-unit goal and organization goalconflict & self-interest
Costs increase
Duplication of activities
Performance Evaluation
To measure performance of units in
an organization whether following
centralized or decentralized
structure, MCS creates
Reponsibilty Centers like Cost ,
Revenue, Profit or Investment
Specific to Decentralization of
decision making at unit level
To coordinate actions & to evaluate
performance, in this structure, where
there is independent decision
making, MCS uses Transfer Pricing
There are three Transfer-Pricing
Models
Market-based
Cost-based
Negotiated price
Market-based method
Under this method transfer is made
at the market price. The department
requiring goods is perceived as buyer
& department supplying goods is
perceived as seller
This is based on opportunity cost
principle
Instead of this method Cost plus
profit method is also used
Expected rate of return is added to
Cost-based method
Costs could be calculated as per
principles of:
1. Absorption costing
2. Standard cost
3. Marginal Cost
Comparison of Transfer
Pricing Methods
Criteria
Market Price
Cost based
Negotiated
Achieves Goal
Congruence
Yes
Useful for
evaluating subunit
performance
Difficult unless
Transfer price
exceeds full
costs
Motivates
management
effort
Yes
No, as it is rule
based
Yes
Other factors
Useful for
Need to be