Professional Documents
Culture Documents
• Value barrier
• Usage barrier
• Risk barrier
Speed of diffusion
• Competitive intensity
• Reputation of the supplier
• Standardised technology
• Vertical coordination
• Resource commitments
Communication of new products
• Mass media
• Homophily – degree to which pairs of individuals
who interact are similar in beliefs, education and social
status
• Heterophily – inconsistent with own beliefs and views
The Adoption – Decision Process
Everett Rogers
Knowledge
Persuasion
Decision
Implementation
Confirmation
Adopter classes
• Innovators - 2.5%
• Early adopters – 13.5%
• Early majority – 34%
• Late majority – 34%
• Laggards – 16%
Innovators