Granting other tool BID

access without support access

Instructions for Navigating in the Training Module
This training module is best viewed in Slide Show mode. Click on the PowerPoint slide show icon at the
bottom of the screen.
To proceed to the next step, click the mouse, or use the PgDn or Down Arrow key on your keyboard.
To return to the previous step, right click and select Previous from the menu, or use the PgUp or Up
Arrow key on your keyboard.
To end the presentation, right click and select End Show from the menu, or use the Esc key on your
keyboard.
2013-2014 Cisco and/or its affiliates. All rights reserved.
Last Updated: April 2014

Cisco Confidential

By Number
Granting other tool BID
access without support
access
2013-2014 Cisco and/or its affiliates. All rights reserved.
Last Updated: April 2014

Cisco Confidential

Bill to ID - Manage by Number: Add to Cisco.com Profile

Screen 1 of 2
2

To Add a Bill to ID to a
Cisco.com profile using the
Manage by Number screen:
Screen 1 of 2:
1. Enter a Bill to ID that you
manage.
2. Select Add Bill to ID to
Cisco.com profile.
3. Click the Submit button.

1
OR
1

OR

1. Choose a Bill to ID.

2. Select Add Bill to ID to
Cisco.com profile.
3. Click on the Submit
button.

2013 Cisco and/or its affiliates. All rights reserved.

Note: You cannot see a Bill to ID in the

tool that you are not set up to
manage it.
Cisco Confidential

Bill to ID - Manage by Number: Add to Cisco.com Profile

Screen
ofto2a Cisco.com profile does not allow the individual to use the Bill to ID for support access. If you
Adding a Bill2
to ID
want to provide service access, select Add Bill to ID and Enable support access instead.
Once a Bill to ID has been
chosen and the action Add
Bill to ID to Cisco.com
profile has been selected:
Screen 2 of 2:
1. Search for an individual
and select them or click on
Add Name to Add someone
you cannot see.
2. Select the individual from
the list.
3. Click on the Submit button.

####

A success message will be

displayed. An email confirmation
will be sent to all Administrators
for that Bill to ID as well as each
individual.
2013 Cisco and/or its affiliates. All rights reserved.

Note:

If you cannot locate an individual in the tool, see the Add Name

Cisco Confidential

By Name
Granting other tool BID
access without support
access
2013-2014 Cisco and/or its affiliates. All rights reserved.
Last Updated: April 2014

Cisco Confidential

Bill to ID - Manage by Name: Add to Cisco.com Profile

Screen 1 of 2
To Add a Bill to ID to a
Cisco.com profile using the
Manage by Name screen:

Screen 1 of 2:
1
1. Select a search attribute
from the drop down list (or
select Add Name if you
cannot see the user in the
2. Enter
tool). the information you
want to search for.
3. Click on the Search button.
A list of individuals who
match the search attribute
and criteria you entered will
appear.
4. Choose the individual.
5. Select Add Bill to ID to
Cisco.com profile.
6. Click on the Submit
button.
2013 Cisco and/or its affiliates. All rights reserved.

Note: If you cannot locate an individual in the tool, see the Add Name

Cisco Confidential

Bill to ID - Manage by Name: Add to Cisco.com Profile

Screen 2 of 2
Adding a Bill to ID to a Cisco.com profile does not allow the individual to use the Bill to ID for support
access. If you want to provide service access, select Add Bill to ID and Enable support access instead.
Once an individual has
been chosen and the action
Add Bill to ID to Cisco.com
profile has been selected:
Screen 2 of 2:
1. Select one, many, or all Bill
to IDs from the list.
2. Click on the Submit button.
A success message will be
displayed. An email confirmation
will be sent to all Administrators
for that Bill to ID as well as the
individual.

2013 Cisco and/or its affiliates. All rights reserved.

Note:

A message will be displayed if the

individual you chose already has all
the Bill to IDs that you manage in
his Cisco.com profile.Cisco Confidential