Professional Documents
Culture Documents
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Culture of Six Sigma
The culture of Six Sigma suggests a work
environment and quality of work life where everyone
in the company desires to achieve the Six Sigma
target, to increase customer satisfaction, to increase
efficiency, to lower costs and to improve profitability.
This culture provides an important and continuing
focus to management.
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The Six Sigma quality concept penetrates --
applying to all processes within a company --
whether 'defective' means an out-of-spec time
coming off a production line, the amount of 're-
work' in a batch of a product, a document with a
misprint, or a late delivery time. The
implementation in the educational arena requires
the teachers to be considered 'employees', or the
workforce in general. The customers tend to be
the parents who pay the fees and want quality in
return of the good result of their wards.
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Six Sigma is a
A Quality Philosophy. It's a philosophy that
talks about attainable short-term goals
while striving for long term objective. Our
mission to have a Total Quality Person
(TQP) with a vision that Every Child is
Potentially the Light of the World and a
Pride of the Human Race
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Six Sigma is a
A process is any activity or group of
activities that takes an input, adds value to
it, and provides an output to an internal or
an external customer.
Six Sigma provides it's inputs in the form
of measurements of the company's existing
set standards, working on them to get the
desired output i.e.; less number of defects
and higher quality.
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Six Sigma is a:
A Tool. Six sigma is a statistical and problem
solving tool.
A Management Strategy or a Business
Process. That allows companies to design,
operate, control and monitor everyday
processes.
A Concept or an Idea. Which has to be first
understood and then merged into the school’s
culture.
A Process. Business for excellence revolves
around processes.
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Six Sigma is a:
A Measurement. Of total quality as well as the
defects that might have been overlooked till
now.
A Performance Target. that applies to CTQ's
(Critical To Quality) parameters
(Parameters that play a pivotal role in
determining the quality of any product or any
service).
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Application of Six Sigma
The implementation or application of Six Sigma starts
with the recognition of a problem, and the defining of
a project to cure or alleviate that problem. The project
is undertaken by a team using DMAIC, which stands
for Define, Measure, Analyze, Improve and Control.
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DMAIC
DEFINE:
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DMAIC
MEASURE:
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DMAIC
ANALYSE:
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DMAIC
IMPROVE:
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DMAIC
CONTROL:
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COMPATIBILITY WITH DEMING CYCLE
(PDCA)
PLAN DO
(D) (M)
DMAIC
Define, Measure,
CHECK ACT Analyze,
Improve and Control.
(IC) (A)
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DESIGN FOR SIX SIGMA
DMADV
Define your customers needs and
requirements
Measure your current ability to satisfy your
customers requirements
Analyze your data
Design a new process to meet your
customers requirements
Verify that the process is working and
monitor it’s performance
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VOC – Voice of the STUDENT
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Six Sigma Professionals
GREEN BELTS:
These represent the Six Sigma practioners,
with a thorough grounding of the approach.
The teachers and instructors of the students
act as these designatures.
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Six Sigma Professionals
BLACK BELTS:
These represent the Six Sigma experts with a
thorough grounding in the approach, in addition
to the ability to lead the projects
(which is an additional skill over the Green Belts).
A subgroup of the teachers and instructors act in
this role.
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Six Sigma Professionals
MASTER BLACK BELTS:
These represent people who spend their time
focused on Six Sigma, assist leadership for
projection and consultation. The Administration
Officer or the Vice-Principal act in this role.
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Six Sigma Professionals
CHAMPIONS or LEADERS:
They are the senior managers who ensure that
resources are available for training and projects and
also conduct reviews. The Principal acts in this role,
in collaboration of the management or school board.
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IMPLEMENTATION OF SIX SIGMA
IN ACADEMIC SCENARIO
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Implementation of Six
Sigma
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Implementation of Six
Sigma
Your STUDENT wants results and they
want them yesterday. You don’t have
the luxury of time. Make sure you can
get measurable results before you ever
start a project. You can do this by using
this guide make sure your project
selection process is as good as it can
be. Nothing can guarantee a project will
be successful but poor project selection
is the main reason why projects fail.
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IN A NUTSHELL
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Towards Scientific
Quality learning in
schools.