Managing Work Groups and Teams

Chapter 19

City University of Science and Information

Technology

Faisal Ghani

Groups and Teams in

Organizations
Group
Consists of two or more people who
interact regularly to accomplish a
common purpose or goal.

Chapter 19

Managing Work Groups and

City University of Science and Information

Technology

Faisal Ghani

Groups and Teams in

Organizations
Types of Groups and Teams
Functional Group
A permanent group created by the
organization to accomplish a number of
organizational purposes with an indefinite
time horizon
Informal or Interest Group
Created by its members for purposes that
may or may not be relevant to the
organization

Chapter 19

Managing Work Groups and

City University of Science and Information

Technology

Faisal Ghani

Groups and Teams in

Organizations
Types of Groups and Teams
Task Group
A group created by the organization to
accomplish a relatively narrow range of
purposes within a stated time horizon.
Team
A group of workers who function as a unit,
often with little or no supervision, to carry out
work-related tasks, functions, and activities.
Sometimes are called self-managed teams,
cross-functional teams, or high performance
teams.

Chapter 19

Managing Work Groups and

City University of Science and Information

Technology

Faisal Ghani

President

Executive
committee

Groups and Teams

in Organizations
Legal
advisor

Vice
president

Vice
president

Vice
president

Project
manager

Types of Groups
in Organizations

Cross-functional t
(form of task grou

Project
manager

Functional group
Informal group

Project
manager
Chapter 19

Managing Work Groups and

City University of Science and Information

Technology

Faisal Ghani

Groups and Teams in

Organizations

Types of Groups and Teams

Benefits of Teams
Give more responsibility for task performance
to the workers who do the tasks.
Empower workers by giving them greater
authority and decision-making freedom.
Allow organizations to capitalize on the
knowledge and motivation of their workers.
Enable the organization to shed its
bureaucracy and to promote flexibility and
responsiveness.

Chapter 19

Managing Work Groups and

City University of Science and Information

Technology

Faisal Ghani

Groups and Teams in

Organizations

Why People Join Groups and Teams

Interpersonal Attraction: People are
attracted to one another.
Group Activities: Activities of the group
appeal to them.
Group Goals: Groups goals motivate them.
Need Satisfaction: Satisfies an individuals
need for affiliation.
Instrumental Benefits: Membership
provides other benefits.

Chapter 19

Managing Work Groups and

City University of Science and Information

Technology

Faisal Ghani

Groups and Teams in

Organizations
Stages of Group and Team Development
Forming
Attempting to define the task and how the
task will be accomplished
Abstract discussions of task-related
concepts/issues, frustrates some members
Storming
Defensiveness, competition, and factions
Arguing among members, even when they
agree

Chapter 19

Managing Work Groups and

City University of Science and Information

Technology

Faisal Ghani

Groups and Teams in

Organizations
Stages of Group and Team Development
Norming
Establishing and maintaining team ground
rules
More friendliness and confiding in one
another
Performing
Ability of the group/team to prevent or
work through problems
Close attachment to the team

Chapter 19

Managing Work Groups and