Professional Documents
Culture Documents
Management
organizational transformation
Why is Organization-wide
Change difficult to accomplish?
Organizations go through four stages on the way to
Exploration
Renewal
Leading Change
Creating A Shared Need
Shaping A Vision
Mobilizing Commitment
Current
State
Transition
State
Making Change Last
Monitoring Progress
Improved
State
Leading Change:
Having a champion who sponsors the change.
Creating A Shared Need:
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The reason to change, whether driven by threat or opportunity, is instilled within the
organization and widely shared through data, demonstration, demand or diagnosis.
The need for change must exceed its resistance.
Shaping A Vision:
The desired outcome of change is clear, legitimate, widely understood
and shared.
Mobilizing Commitment:
There is a strong commitment from key constituents to invest in the change, make it
work,and demand and receive management attention.
Making Change Last:
Once change is started, it endures, flourishes and learnings are transferred throughout
the organization.
Monitoring Progress:
Progress is real; benchmarks set and realized; indicators established to guarantee
accountability
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Manage
Attention
Master Change
Processes
Demonstrate Personal
Competence
Q x A = E
QUALITY PROCESS
(Technical Strategy)
ACCEPTANCE
(Cultural Strategy)
EFFECTIVENESS
(Overall Strategy)