Professional Documents
Culture Documents
KAIZEN
Management
Characteristics of
Japanese Production Systems
KAI-ZEN
Continuous improvement
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V:Green walking
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What is Industry ?
Input
Output
Industry
Man-power
Machines
Materials
Methods Technology
Skill
(4Ms)
Products
Services
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Output
Industry
Q: Quality
C: Cost
D: Delivery
KAIZEN
action
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KAIZEN is a feedback
Input
Output
Industry
KAIZEN
action
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:
change
: better
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Definition of KAIZEN
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Definitions of KAIZEN
1. A selection of better means or
a change of current method
for achieving an objective.
2. An accumulation of small changes
The Japan HR Association
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I need
help.
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Definitions of KAIZEN
1. A selection of better means or
a change of current method
for achieving an objective.
2. An accumulation of small changes
The Japan HR Association
Chopsticks
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Training
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Training chopsticks
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KAIZEN is
a continuous improvement
Continuous = again and again
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Question
KM 27
Where is
between
KAIZEN
is aa division
small change
to
our
jobssomething
and KAIZEN?
make
better.
- I picked up a garbage and
put it in a trashcan.
- I wiped the windows and
made them clean.
- I used a mop to clean the gasoline
left on the floor.
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toothbrush
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Swatter
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tweezers
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Improvement by
changing methods
How do we change methods?
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KAIZEN Steps
KAIZEN Steps
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Elimination
Remove thisKM 41
sliding door
KM 42
Before
After
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Before
After
CDG(Paris)
Hong Kong
Toilets
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Frankfurt
Tokyo
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Before
After
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Reduce
A fluorescent light
bulb was removed.
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Before
Parking Lot
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Before
After
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Zebra Zone
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Side lines of
the zebra zone
are removed.
Before
After
Before
After
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toothbrushes
KM 54
Change
Ribbon waving?
Visual Management
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Pinwheel
turns around
Visual Management
KM 57
Before
After
Before
After
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Before
After
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At
AtJR
JRKurume
KurumeStation
Station
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Rush Hour
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Before
After
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Hanging strap in
Hong Kong subways
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Suggestion System
vs.
KAIZEN Suggestion System
Suggestion System
You suggest your ideas, and I will
examine them and implement some
of your ideas later.
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Idea
Idea
Reward
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N
IZE
A
K
et
she
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Suggestion System
Workers
responsibility
Management responsibility
Idea
generation
Workers responsibility
Management
responsibility
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Suggestion System
Propose improvement ideas for any
activity in the company.
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KAIZEN
Memo
AOTS KAIZEN
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AOTS KAIZEN
Reward
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2008
74.4%
Implemented suggestions
All suggestions
88.7%
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(KAIZEN)
3. Big change
(Innovation)
is proposed by following
predetermined steps (or
rule).
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Tool Change
Process
Change
Tomato Juice
Newspaper
Article
Nikkei News,
Nov. 22,1997
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Hydroponics Cultivation
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6000 tomatoes
http://www.arigat.net/kandoh.html 1
Tomato Juice
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Tool Change
Process
Change
Material
Change
Input
Output
Industry
Man-power
Machines
Materials
Methods
(4Ms)
KAIZEN
action
2
Two Attitudes
Management
KM 84
Breakthrough
Staff
Floor people
Status quo
KM 85
Japanese firms
Management
Staff
a
v
o
n
In
n
it o
N
E
Z
tu
a
St
Floor people
o
u
q
Non-Japanese firms
Management
Staff
Floor people
ti o
a
v
N
o
E
n
IZ
In
A
K
us
t
a
St
o
u
q
KM 86
Fin