Professional Documents
Culture Documents
Seminar
Rey Lugtu
Objectives
At
What is Case?
A case
is an narrative of an actual, or
realistic, problem that typically portrays
policy makers confronted with the need
to make a decision
Teaching cases present information, but
not analysis; your is to supply the latter,
as well as to advocate a solution.
Through
analytical capabilities
Develops data/facts handling skills
Develops team effectiveness skills
Develops communications and
presentation skills.
Disclaimer
Generally
Steps in Analyzing
Problem is Defined
More Questions
What
More Questions
of the problem
Objectives
Assumptions/Areas
of consideration
Alternative Courses of Action
Recommendation/Justification
Action Plan
SWOT Analysis
SWOT Analysis
is an effective method
of identifying your strengths and
weaknesses, and to examine the
Opportunities and Threats you face.
Strengths
List
Weaknesses
Opportunities
Threats
SWOT Analysis
Generating ACAs
In
What
Reminders
In
Role in Groups
Leader:
Prober:
Keep
point
Keep it interesting for everyone
Use tables, figures, charts, and other
exhibits to help communicate important
points and ideas
Make
of the problem
Objectives
Assumptions/Areas
of consideration
Alternative Courses of Action
Recommendation/Justification
Action Plan
1) Change Location
2) Improve Menu (same food everyday?)
3) Catering
4) Delivery
5) Replace employees
6) Customer Surveys
7) Competitor studies
8) Sublease part of property
9) Review food pricing
10) Employee training
Recommendation
1)
2)
3)
4)
5)
Action Plan
Assign
Sample Case:
The Case of the Sole
Remaining Supplier