SAP Business All-in-One

Improving Business Insight,

Efficiency and Flexibility

VASANTHA TOOLS
27.08.2010

Your Midsize Company Can Face Significant

Challenges
Current Challenges

Lack process integration and need insight into

unified view of the business

Want to drive operational efficiencies or comply

with regulations

Are experiencing increasing business process

complexity and need a flexible system which
can scale

Need the capability to manage multiple

geographies, divisions, subsidiaries, general
ledgers, and currencies

Have industry specific needs not addressed

by current software

Need to manage outsource or offshore

manufacturing

Desire to grow the business while maintaining

profitability and customer satisfaction

2010 SAP AG. All rights reserved. / Page 2

In the quest to reduce costs while

maintaining profitability and customer
satisfaction, midsize companies must
maximize and standardize their ERP
implementations.
Cindy Jutras
Aberdeen Group

You Need a Comprehensive, Integrated

Industry Software Solution
Providing
Insight

Direct access to information which helps you to get broader visibility

across all areas of your business

Uncover business opportunities and anticipating risks with integrated

business intelligence

Understanding how different business drivers impact financial and

operational performance

Efficiency

Streamline business processes, enhancing service levels, and cutting

costs and errors

Optimize operational efficiency by aligning and integrating workflows

and processes along the entire value chain

An intuitive interface so users can instantly access the information they

need for their specific roles

Flexibility and Agility

Deploy customer and supplier-centric processes that enable you to rapidly

respond to changing needs

Adjust planning, production, and delivery in pace with changing market

requirements

Easily incorporate additional functionality to accommodate new business

processes, trading partners, products and users when needed

2010 SAP AG. All rights reserved. / Page 3

SAP Business All-in-One

Best fit for midsize companies looking for the most
integrated and comprehensive industry solution to power
their business end-to-end
What It Offers

2010 SAP AG. All rights reserved. / Page 4

Comprehensive functionality Broad and deep business

functionality that leverages industry-specific best practices

Flexibility Tailored to match your business needs

Scalability Solutions that grow and adapt as your business

needs change

Reliability Best in class precision engineered software leveraging

SAPs 35+ years of industry leadership in business applications

SAP Business All-in-One

Enterprise software tailored for midsize companies

2010 SAP AG. All rights reserved. / Page 5

Gain insight - Uncover business opportunities and anticipate risks

with integrated Business Intelligence

Improve efficiency - Maintain operational excellence by streamlining

business processes, enhancing service levels, and cutting costs and
errors

Enhance flexibility and agility Respond more quickly to change,

enhance customer experiences, and differentiate your company from
your competitors

Improve financial management Accelerate financial closes,

increase the accuracy of financial reporting, and maintain superior
cash management

Unify and simplify Streamline and complete a process from end to

end with integrated ERP and CRM functionality

Drive adoption and improve productivity Enable quick adoption

and increase productivity with an intuitive, single desktop
environment

Connect headquarters, subsidiaries, and business partners in

one seamless network Better serve your customers and gain
operational efficiency with affordable, right-sized solutions

SAP Business All-in-One

Manage your most important processes in one integrated solution

Best Practices
Business Intelligence
ERP

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Enterprise resource planning Effectively

manage financials, accounting, human
resources, operations and corporate services

Best practices Benefit from industryspecific configuration and business processes

based on SAP and SAP partners experience

Customer relationship management

Efficiently conduct all aspects of your
customer relationships from marketing to
sales to service

Business intelligence Gain insight and

improve decision making with tools for
financial and operational reporting and
analysis

Technology platform Lay a foundation to

quickly and cost-effectively add on to your
existing solution as your business grows and
your needs change

CRM

Technology Platform

ERP Tailored for Midsize Companies

Best Practices
Business
Business Intelligence
Intelligence

Manage all of your business operations

ERP

CRM
CRM

Technology
Technology Platform
Platform

Sales

Service Management

Service sales

Service contract management

Customer service and support

Quotation
processing
Sales order
processing

Delivery

Billing

Payment

Financials and Controlling

Field service

Overhead
control

Product costing

Profit analysis

Accounts payable

Accounts
receivable

General ledger

Production and Logistics

HR and Corp. Services

Make to stock

Subcontracting

Make to order

Process order

Project mgt

SD/MM returns

Credit mgt

Travel mgt

Results analysis

Time
management

Inventory Management

Physical goods movements

Planning

Stock taking

2010 SAP AG. All rights reserved. / Page 7

Purchasing
Planning

Sales planning

Capacity planning

Budgeting/
cost centers

MPS/MRP planning

Shop floor scheduling

RFQ

Goods
receipt/invoice

Requisitions

Purchase orders

Purchased
services

Best in Class ERP Functionality

Best Practices
Business
Business Intelligence
Intelligence

Based on SAP ERP

ERP

CRM
CRM

Technology
Technology Platform
Platform

Included in most SAP Business All-in-One solutions

Part of SAP ERP 6.0 (can be added at any time may require additional licenses)
Talent Management

Workforce Process Management

Workforce Deployment

Travel Management

Financial Supply Chain Management

Treasury

Financial Accounting

Management Accounting

Human Capital Management

Financials

Purchase Requisition
Management

Operations: Sales and

Customer Service

Operations: Cross Functions

Operational Sourcing

Product Compliance

Purchase Order Managament

Production Planning
Investment Planning
& Design
Quality Management

Procurement &
Construction

Document Management

Contract Management

Sales Order Management

Operations: Manufacturing

Enterprise Asset Management

Product Intelligence

Invoice Management

Aftermarket Sales and Service

Manufacturing Execution
Maintenance &
Operations

Decommission &
Disposal

Environment, Health,
Inbound and Outbound
and Safety Compliance
Logistics
Management

Manufacturing Collaboration
Asset Analytics &
Performance
Optimization

Inventory and
Warehouse
Management

Real Estate
Management

Global Trade Services

SAP Business All-in-One solutions are based on SAP ERP so you can:

Use the latest innovations in SAPs market leading SAP ERP product

Start with the most relevant processes for your company and expand easily, as needed

Work within your budgetthe solution is priced affordably for midsize companies

2010 SAP AG. All rights reserved. / Page 8

Tool and Workgroup

Integration

Fleet Management
Project and Portfolio
Management

SAP NetWeaver

Procurement

Product Data
Management

Product Development

Shared Service Delivery

Product Development &

Collaboration

Deep Industry-Specific Best Practices Support

Industry solutions built on SAP Best Practices packages

Best
Best Practices
Practices
Business
Business Intelligence
Intelligence
ERP

CRM
CRM

Technology
Technology Platform
Platform

Discrete Manufacturing

Make to stock

Logistics planning

Make to order

Subcontracting

Engineer to order

Production rework

Engineering change
management

Retail

Promotion
management
Sales order
processing
In-store
customer
relationship
management

Sales order mgt

Materials mgt

Merchandise
distribution

Batch mgt

Production
planning

Warehouse
management

Procurement
of replenishable
merchandise

Wholesale and Distribution

Process Manufacturing

Professional Services

Direct store delivery Cross-docking

Client and project acquisition

Integrated
warehouse mgt

Engagement management

Transportation
management

Incident management

On-site repair services

Service-level agreement mgt

2010 SAP AG. All rights reserved. / Page 9

Indirect sales
with extended
rebate
processing

Active ingredient
processing and
material quantity
calculation

SAP Best Practices Packages

Preconfigured Business Content

Best
Best Practices
Practices
Business
Business Intelligence
Intelligence
ERP

CRM
CRM

Technology
Technology Platform
Platform

Templates for rapid implementation with

methodology, documentation, and
preconfigured scenarios

Traditional
Project

Pre-configured business process libraries

for 24 industries and 50+ countries

The global baseline which is the

foundation for rapid development by SAP
and its partners

ProjectSpecific
Configuration

With SAP
Best Practices

Provide midsize customers capabilities of

large enterprises at lower risk and cost

Embody the collective experience of SAP

and its partners over 40,000 deployments
and three decades

Empower SAP and its partners to capture

and deliver knowledge cost effectively

ProjectSpecific
Configuration
SAP Best
Practices
Standard
System

2010 SAP AG. All rights reserved. / Page 10

Standard
System

Sample Best Practice Process Flow

Complete with Predefined Flexible Roles

Best
Best Practices
Practices
Business
Business Intelligence
Intelligence
ERP

CRM
CRM

Technology
Technology Platform
Platform

2010 SAP AG. All rights reserved. / Page 11

Comprehensive Business Process Support

Built-in preconfigured business content
Suppliers

Develop

Plan

Source

Make

Deliver

Sell

Service

Research & Development

Product Development

Procurement

Operational Procurement

Manufacturing & Warehousing

Demand & Supply Planning
Manufacturing Scheduling and Execution
Quality Management
Warehouse Management

Sales & Service

Quotation & Order Management
Complaint / Claim Management

Enterprise Management & Support

Human Resources
Finance
Controlling
Operations Support
Analytics

Complete preconfiguration settings that let you run your software with minimal installation effort

Extensive reusable documentation that you can use for self-study, evaluation, and project team
and end-user training

A clear implementation methodology based on a logical step-by-step process

2010 SAP AG. All rights reserved. / Page 12

Customers

SAP Business All-in-One

Best
Best Practices
Practices
Business
Business Intelligence
Intelligence

Industry Portfolio

ERP

CRM
CRM

Technology
Technology Platform
Platform

Configured to the needs of a specific industry

Based on Best Business Practices developed with industry leaders

Portfolio of industry solutions and built on consistent technology

Aerospace & Defense

Higher Education & Research

Media

Automotive

High Tech

Mining

Automotive Dealers

Automotive Suppliers

Banking

Chemicals

Specialty Chemicals

Consumer Products

Semiconductors and Photovoltaics

Oil & Gas

Software

Professional Services

Industrial Machinery & Components

Public Sector

Insurance

Retail

Life Sciences

Telecommunications

Transportation & Logistics

Pharmaceuticals

Consumer Durables and Home Appliances

Food and Beverage

Building Materials

Home and Personal Care

Fabricated Metals

Packaging

Primary Steel

Pulp and Paper

Defense & Security

Engineering, Construction & Operations

Construction

Healthcare

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Apparel and Footwear

Electronics and Components

Rubber & Plastics

Primary Metals

Mill Products

Utilities

Logistics Services
Water

Wholesale Distribution

CRM Fully Integrated with ERP

Best Practices
Business
Business Intelligence
Intelligence

Manage all aspects of your customer relationships

ERP

CRM
CRM

Technology
Technology Platform
Platform

Analytics

Marketing

Reporting for marketing, sales,

and service scenarios via SAP
NetWeaver BI or SAP CRM
interactive reporting

CRM functionality

Segmentation and lists

Campaign management

Lead management

Telemarketing

Sales

Service

Territory management

Pricing

Accounts and contacts

Telesales

Opportunity management

2010 SAP AG. All rights reserved. / Page 14

Service order
management

Warranty
management

Service contract
management

Resource
planning

Complaints and returns

Installed base
management

Customer
service

Best-in-Class Functionality for Sales,

Service, and Marketing

Best Practices
Business
Business Intelligence
Intelligence
ERP

CRM
CRM

Technology
Technology Platform
Platform

Sales Planning
& Forecasting

Service
Sales &
Marketing
Marketing

Segmentation &
List Management

Campaign
Management

Real-Time Offer
Management

Lead
Management
Management

Sales
Quotation &
Territory
Accounts & Opportunity
Pricing &
Performance
Order ManageManagement
Contacts
Manage-ment
Contracts
Management
ment

Service
Installations &
Contracts &
Agreements Mainte-nance

Customer
Service &
Support

Loyalty
Management

Incentive &
Commission
Management

Time &
Travel

Service
Service Collab.,
Field Service Returns & Warranty &
Claims
Logistics &
Analytics,
Management
Management Depot Repair Manage-ment
Optimization
Finance

The CRM Functionality in SAP Business All-in-One is based on SAP CRM, so you
can:
Leverage the latest innovations in SAPs market leading SAP CRM product

Start with the most relevant processes for your company and expand easily, as needed

Work within your budgetthe solution is priced affordably for midsize companies

2010 SAP AG. All rights reserved. / Page 15

Business Communication
Management

Service

Marketing Resource
Management

Trade Promotion Management

Interaction Center

Sales

Web Channel

Marketing

Partner Channel Management

Included with CRM functionality in SAP Business All-in-One

Part of SAP CRM 7.0 (can be added at any time may require additional licenses)

Only SAP Delivers Pre-Integrated

End-To-End Solutions

Best Practices
Business
Business Intelligence
Intelligence
ERP

CRM
CRM

Technology
Technology Platform
Platform

CRM

ERP

ERP

CRM

Marketing &
Sales Force
Automation

Order Processing,
Inventory &
Shipping

Invoicing,
Receivables,
Collections

After Sales
Service

Manage all aspects of customer relationships and operations processes

from start to finish:

Built-in integration with the ERP functionality in SAP Business All-in-One

Best-in-class functionality for Marketing, Sales, Service

Intuitive, user-friendly design for quick adoption with minimal training

Experienced, qualified partners who can provide a quick, cost-effective deployment

Attractively priced for mid-size companies

2010 SAP AG. All rights reserved. / Page 16

Embedded Business Intelligence

A combined ERP and BI solution

Best Practices
Business
Business Intelligence
Intelligence
ERP

CRM
CRM

Technology
Technology Platform
Platform

Preconfigured for midsize companies

the solution includes:

SAP Business All-in-One ERP

SAP BusinessObjects Edge BI

SAP Best Practices package for BI

What it offers:

2010 SAP AG. All rights reserved. / Page 17

Comprehensive solution Benefit immediately

from pre-built reports and dashboards for
Financials and Logistics tailored to midsize
companies

Business Insight Support timely business

decisions with accurate information

Strong integration Between SAP

BusinessObjects Edge and SAP Business
All-in-One

Flexibility Tailored to match your business needs

Scalability Scale your BI deployment as

business needs dictate

SAP Best Practices For Business

Intelligence Package Content

Best Practices
Business
Business Intelligence
Intelligence
ERP

CRM
CRM

Technology
Technology Platform
Platform

Preconfigured ERP and BI integration combined with

best practices functionality
Sales

Customer Fact Sheet

List of Sales Orders
Billing Documents
Customer Analysis
Sales Organization
Analysis
Sales Volume Analysis
Credit Memo Analysis
Sales Dashboard
Order Pipeline Status
Dashboard

2010 SAP AG. All rights reserved. / Page 18

Services

Purchasing

Manufacturing

Personnel Location
Analysis

Purchasing Group
Analysis

Material Analysis

Personnel Travel
Expense Analysis

Vendor Analysis

Work Center Analysis

Dashboard

Travel Behavior

Vendor Fact Sheet

Vendor Comparison

Stock Overview

Financials

General Ledger
Statement
Financial Statements
Accounts Payables Open
Items
Cost Center Analysis
Orders Cost Analysis
Controlling Dashboard

BI In SAP Business All-in-One

Best Practices
Business
Business Intelligence
Intelligence

Broad business benefits

ERP

CRM
CRM

Technology
Technology Platform
Platform

Sales Processes

Operational Processes

Increase forecast accuracy

Reduce billing disputes

Increase utilization rates

Reduce opportunity aging

Reduce credit memos

Reduce inventory and

procurement costs

Reduce discounting

Reduce SG&A costs

Increase quota attainment

Increase profitability

Increase quality and on time

delivery

Increase cash flow and

working capital

Reduce returns and canceled

orders

Finance Processes

2010 SAP AG. All rights reserved. / Page 19

SAP NetWeaver

Best Practices
Business
Business Intelligence
Intelligence

Open technology platform

ERP

CRM
CRM

Technology
Technology Platform
Platform

Mobile

Analytics

Workflow

Adobe

Microsoft
Office

SAP NetWeaver

SAP
software

Business
Processes

Non-SAP
software

Align IT with business requirements

Evolve existing IT infrastructure into more cost effective platform

Consolidate heterogeneous systems, applications and data

Simplify IT environment and reduce operational costs

2010 SAP AG. All rights reserved. / Page 20

Portal

SAP NetWeaver Business Client

Best Practices
Business
Business Intelligence
Intelligence

Harmonized, intuitive and efficient user experience

ERP

CRM
CRM

Technology
Technology Platform
Platform

Providing an intuitive, integrated

and efficient user experience
The flexible interface allows you to:

2010 SAP AG. All rights reserved. / Page 21

Access key business content

through a rich, unified and
personalized user environment

Increase productivity and speed

access to critical business
information

Execute tasks and transactions

quickly and efficiently

SAP Interactive Forms by Adobe for

Orders, Contacts, Forecasts

2010 SAP AG. All rights reserved. / Page 22

Best Practices
Business
Business Intelligence
Intelligence
ERP

CRM
CRM

Technology
Technology Platform
Platform

Reduce the time required to design, manage,

and maintain forms using standards-based,
easy-to-use form design and deployment tools

Increase productivity by supporting employees

with both online and offline interactive forms
processing

Improve data accuracy by providing online data

validation checks and by populating forms with
application data, which eliminates manual data
entry

Support best practices and company policies by

designing forms that follow company standards
and adhere to regulatory requirements

Integration with Microsoft Applications

Best Practices
Business
Business Intelligence
Intelligence
ERP

CRM
CRM

Technology
Technology Platform
Platform

Integrates with many MS Office

applications such as Excel and
Outlook allowing users to:

2010 SAP AG. All rights reserved. / Page 23

Manage their activities and

communications more effectively
any time, any place

Synchronize tasks, appointments,

and emails

Export customer and opportunity lists

to Microsoft Excel for analysis

Easily communicate reports with

others, recipient accesses the
information by simply clicking on the
hyperlink provided in the body of an
email

Partner Solutions

Meeting the Needs of Midsize Enterprises

2010 SAP AG. All rights reserved. / Page 24

SAP and Partners jointly meet the

needs of midsize enterprises with
SAP Business All-in-One solutions

SAP provides world-class SAP

Business Suite and SAP Best
Practices

SAP Partners provide in-depth

understanding of industry
requirements, local presence,
tailored service offerings and
proven track record

SAP Partners create, own and

deliver SAP Business All-in-One
solutions

Ditan Distribution LLC

Increased order volume with decreased cost

2010 SAP AG. All rights reserved. / Page 25

Stubbs Legendary Kitchen

Restored profitability through better data and tools

2010 SAP AG. All rights reserved. / Page 26

West Chester Holdings Inc.

Increased integration between warehouse and inventory control

2010 SAP AG. All rights reserved. / Page 27

Ateeco Inc: Mrs. Ts Pierogies

Increased efficiencies with improved insight

2010 SAP AG. All rights reserved. / Page 28

SAP Business All-in-One Fast-Start Program

What is the Fast-Start Program?

A simplified end-to-end process for smaller midsize companies to evaluate,

acquire and implement rapidly a consumption ready SAP Business All-in-One
solution

Includes
A unique method to plan a solution online and receive an immediate cost
estimate
A pre-integrated software stack from SAP partners that can be preinstalled
on optimized hardware from selected hardware providers
Accelerators to shorten implementation times and reduce TCO

Program Benefits
Removes the complexity of evaluation and purchase
Provides customers with an up-front cost
Offers fast time to value through rapid implementation
Allows the customer to adapt and scale their solution as their
business grows

The challenge with comprehensive business solutions, especially those involving CRM or ERP, is that the more
complete they are, the more complex and expensive they are. SAP is meeting that challenge head-on with the faststart program for SAP Business All-in-One, which lets customers configure the solution with the capabilities desired,
while seeing the impact on cost and deployment.
Raymond Boggs,
VP, SMB Research, IDC

2010 SAP AG. All rights reserved. / Page 29

SAP Business All-in-One Fast-Start Program

Simplifies hardware and software acquisition

Preconfigured software and optimized hardware offerings save time,

resources, and installation costs
Combined Solution Stack

Simply priced software that provides

lower license, installation, and operating
costs

Combined SAP applications, SAP Best

Practices, and database with a choice of
operating system in one pretested
solution

Hardware provided by select partners:

Intel, HP, IBM and Fujitsu

Offerings are pre-tested to run the preintegrated software stack and are
optimized for performance and cost

Pre-integrated Software Stack

SAP
SAP Best
Best Practices
Practices
SAP
SAP ERP / SAP CRM
CRM
SAP MaxDB
SUSE
SUSE Linux Enterprise or Microsoft Windows

Optimized Hardware Stack

Plus system management, backup, remote services,

2010 SAP AG. All rights reserved. / Page 30

SAP Business All-in-One

Comprehensive, integrated industry solutions

2010 SAP AG. All rights reserved. / Page 31

Improve financial management -Increase the accuracy of financial reporting

Maintain operational excellence - Streamline business processes

Enhance agility - Respond more quickly to change

Unify and simplify - With the integrated ERP and CRM functionality

Drive adoption and improve productivity Enable quick adoption and

increase productivity

Connect headquarters, subsidiaries, and business partners in one seamless

network Better serve your customers and gain operational efficiency

Thank you!

SAP
2009.
2010AG
SAP
AG. All rights reserved. / Page 32

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