SPEECH

COMMUNICATION

You can speak well if your tongue can

deliver the message of your heart.

Introductio
n
The process by which
meanings are
exchanged b/w people
through the use of
common set of symbols
is called
COMMUNICATION.

What is Speech
Communication?
(from Latin "communis", meaningto share)
is defined as a process by which we assign and convey
meaning in an attempt to create shared understanding. This
process requires a vast repertoire of skills in intrapersonal
and interpersonal processing, listening, observing, speaking,
questioning, analyzing, and evaluating.
Use of these processes is developmental and transfers
to all areas of life: home, school, community, work, and
beyond. It is through communication that collaboration and
cooperation occur.

Communication

Two-way Communication Process

Who...

Communicator

says what...

in what way...

Medium

Message

Feedback

...with what efect

to whom...

Receiver

SEVEN Cs OF COMMUNICATION
C
C
O
C O N C R E T E N E S S
U
C
L
C
R
I
A
C OM P L E T E N E S S
T
S
R
R
E
E
I
R
S
N
T
E
Y
E
Y
C
S
C O NSI D E R A T I O N
N
E
S
S

Forms of Communication
NON VERBAL COMMUNICATION
VERBAL COMMUNICATION

* ORAL COMMUNICATION
* WRITTEN COMMUNICATION

ORAL COMMUNICATION
is the ability to talk with others to give and
exchange information & ideas, such as: ask
questions, give directions, coordinate work tasks,
explain & persuade by using the words of mouth.
How we use this skill?
greeting people and taking messages
reassuring, comforting or persuading
seeking information & resolving conflicts
facilitating or leading a group

ADVANTAGES OF ORAL
COMMUNICATION
l
a
Personal
c
i
m
o
n
o
Ec
Spee
Touch
d

Effective
&
Efficient
n
o
i
t
a
v
i
Mot
e
l
b
i
s
s
o
P
Flexi
bility

Quick
Feedback

y
c
e
r
c
e
S
Suitable
for
Emergency
s
u
o
i
n
o
m
r
s
a
n
H
o
i
t
a
l
e
R

DISADVANTAGES OF
ORAL COMMUNICATION
Unfit for lengthy Message
Expensive Method
Lack of Clarity
Lack of Written Proof
Misuse of Time

METHODS OF ORAL
COMMUNICATION
Face-to-Face Conversation

Telephonic Talk
Meetings, Conferences
&Seminar Lectures

Radio &Television

Example of Oral Communication

An Impromptu Speech

An impromptu speech is the most

difficult form of public speaking
assignment.
Its a type of speech that will not give
you enough time to prepare.
But even with little to no preparation,
you are still expected to deliver a great
speech.
A badly delivered speech is inexcusable
even though you didnt have any time to
prepare.

Functions of Communication
Gives information
Knowledge management
Decision making
Coordinating work activities
Creates control
Express feeling / emotion

Types of Speech
Communication
Informative This speech serves to provide

interesting and useful information to your

audience.Some examples of informative speeches:

A teacher telling students about earthquakes

A student talking about her research
A travelogue about the Tower of London
A computer programmer speaking about new
software

Types of Speech
Communication
Demonstrative This has many similarities with

an informative speech. A demonstrative speech also

teaches you something. The main difference lies in
including a demonstration of how to do the thing
youre teaching.Some examples of demonstrative
speeches:
*
*
*
*

How to start your own blog

How to bake a cake
How to write a speech
How to just about anything

Types of Speech
Communication
Persuasive A persuasive speech works to
convince people to change in some way: they think,
the way they do something, or to start doing
something that they are not currently doing.Some
examples of persuasive speeches:

Become an organ donor

Improve your health through better eating
Television violence is negatively influencing
our children
Become a volunteer and change the world

Types of Speech
Communication
Entertaining Theafter-dinner speechis a

typical example of an entertaining speech. The

speaker provides pleasure and enjoyment that make
the audience laugh or identify with anecdotal
information.Some examples of entertaining
speeches:
Excuses for any occasion
Explaining cricket to an American
How to buy a condom discreetly
Things you wouldnt know without the movies

Levels of Speech
Communication
Intrapersonal Communication
Interpersonal Communication
Public Communication
Mass Communication
Group Discussion

Feeling fear is normal..

Effective Communication

Preparation

Effective Communication
Practice
- practice makes perfect
- revision
- get time right

Effective Communication
Presence
-overcome nervousness
-Body language
-voice tone
-gestures
-eye contact
-positive attitude

What makes a GOOD host?

Attitude
Personality
Voice

BE YOURSELF.

BARRIERS TO
COMMUNICATION

COMMON BARRIERS TO
COMMUNICATION
1. SEMANTICS
Definition of words
Choice of words

COMMON BARRIERS TO
COMMUNICATION
2. POOR CHOICE, USE OF CHANNELS
When to use certain channel

Oral alone:

Simple reprimand
Settle simple dispute

Written alone:

Dont need immediate feedback

Need record

COMMON BARRIERS TO
COMMUNICATION
2. USE OF CHANNELS
Both channels:
Commendation
Serious reprimand
Important policy change

Nonverbal
Be aware of it.

COMMON BARRIERS TO
COMMUNICATION
3. PHYSICAL DISTRACTIONS
4. NOISE, PHYSICAL,
PSYCHOLOGICAL
5. STATUS DIFFERENCE
6. EFFECTS OF EMOTIONS

COMMON BARRIERS TO
COMMUNICATION
7. PERCEPTIONS
Stereotypes
Halo effects
Selective perception
See and hear what we expect
Ignore if conflicts with what we know.

Projection

COMMON BARRIERS TO
COMMUNICATION
8. FILTERING, SCREENING
NEGATIVE INFORMTAION
9. EVALUATING THE SOURCE
10.ABSENCE OF FEEDBACK,
POOR FEEDBACK

COMMON BARRIERS TO
COMMUNICATION
11. INFORMATION, DATA
OVERLOAD
12. POOR LISTENING
LISTEN TO RESPOND
LISTEN TO UNDERSTAND

TO OVERCOME BARRIERS:
Learn to use feedback well.
Be sensitive to receivers point of view.
Listen to UNDERSTAND!
Use direct, simple language, or at least
use language appropriate to the receiver.
Use proper channel(s). Learn to use
channels well.
Learn to use supportive communication,
not defensive communication.

STRATEGIES TO
REDUCE FEAR

Know your Environment

Know your Audience
Know your Speech
Learn to Relax
Visualize a Successful Speech
Evaluate Yourself

Things You Shouldnt Do

Read directly from notes

Read directly from screen
Turn back on audience
Slouch, hands in pockets
No um, ah, you knows, so
No nervous gestures
Talk too fast,
Talk too quietly

Things You Should Do

Eye contact
Can glance at
notes
Appropriate
gestures
Rhetorical
questions to
involve audience

Ten Successful Tips

Control the Butterflies
Know the room- become familiar with the
place of presentation
Know the audience- greet or chat with the
audience before hand. Its easier to speak
to friends than to strangers
Know your material-increased nervousness
is due to un-preparedness

Control the Butterflies

Relaxation- relax entire body by stretching
and breathing so as to ease the tension
Visualize giving your speech-Visualize
yourself giving your speech from start to
finish. By visualizing yourself successful,
you will be successful

Control the Butterflies

People want you to succeed-the audience is
there to see you succeed not to fail
Dont apologize-by mentioning your
nervousness or apologizing, youll only be
calling the audiences attention to mistakes

Control the Butterflies

Concentrate on your message-not the
medium. Focus on the message you are
trying to convey and not on your anxieties
Turn nervousness into positive energynervousness increases adrenaline, transform
it into vitality and enthusiasm

Control the Butterflies

Gain experience-experience builds
confidence, which is key to effective public
speaking

Practice takes you from this..

To this.