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Study of personality types (A/B)

across managerial levels and its


correlation with organizational
effectiveness
Section C Group 4:
Arpan Saxena
Dineshprasad Chaurasiya
Jyotsna Kaur
Mohit S. Bathija
Nishita Punjabi
Sandip Tarafdar
Souhardya Banerjee

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IGD Project
Presentation

Personality

A set of permanent traits and unique


qualities which remains constant and
individual to a persons behavior

Personality Determinants

Brain
Physical factors
Social factors
Cultural and Religious factors
Heredity factor

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Type A Personality
Highly competitive and self critical
Severe sense of time urgency
Stress taking

Type B Personality
Relaxed by nature
Good relationship builders
Creative and enjoy exploring

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Organizational effectiveness

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The efficiency with which organizations are


able to meet their objectives is known as
organizational effectiveness
Qualitative in nature
Measured through customer satisfaction and
employee satisfaction
Measured in area such as leadership, work
process, decision making and work ethics
People are the most important asset in an
organization

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Methodology

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1. Identify two Questionnaire sets


2. Distribute to employees of below four companies
DENSO Haryana Pvt. Ltd. Automotive
manufacturing company
Dainik Bhaskar Power Ltd. Power manufacturing
company
Infosys Ltd. IT Company
Wipro Ltd. IT Company
3. Calculate A score, B score and organizational
effectiveness score for each person
4. Decide personality type(A/B) for each person and
classify into Top management and Lower management
level

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15 Questions

25 Questions

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Personality Type Analysis

Reviews for personality (A or B) of Lower and Top


management employees across the selected
8
companies
Type A

4
3

Type B

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Inference

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Following observations made from 40 managers of


low and top level
An organization has both Type A and Type B
persons
Top level managers in each organization are mostly
of Type A personality
Low level management comprises of both Type A
and Type B personality persons
Manufacturing sector has more Type A
personalities due to deeply structured work
protocol, lesser scope of innovation and high

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Organizational Effectiveness

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Analysi

The higher the score, the more is the


organizations effectiveness.
The score bands are as follows:
85-105 - Effective Organization design
70-84 - Mediocre Organization design
50-69 - Ambiguous Organization design
15-49 - Problematic Organization design

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5
4
3

Organizational Effectiveness Analysis

DENS
5
O

Type
A

Managerial Cadre Wise Lo

Type A
Type B

2
1

DBP
L

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6
4

3
2
1

1
0

Top

Low
Managerial Cadre Wise

5
3

2
1

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7
6
5

INFOSY
S

Type
A

4
3

Organizational Effectiveness Analysis

Low

Top
4
3

3
2
1
0

1
0

7
6
5
4
3
2
1
0

Type B

4
3
2
1

WIPR
O

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Type A

7
Low
Top

2
1
0

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Inference

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Following observations made from 10 managers


across 4 different organizations
More Type A personalities are present in Effective
and Mediocre organizational designs
Top level managers also rate their organizations
as mediocre and ambiguous
None of the managerial level rated their
organization as problematic
Organizations have more concentration of low
level managers contributing to Mediocre and
Ambiguous design

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Thank
You