Innovation Award 2014

Application <Un-attended drive test UADT>

Application Team:
Category:
Outside-in
Innovation
Ashish Tandon
(Primary contact)
Nasir Mahmood
Johan Vandijck
Usman Sharif
Sean Ettehadieh
Imran Hussain
Hassan Al Smadi
Eyhab Burki
1

8/15/15

(NPO expert)
(Category manager)
(NPO expert)
(NPO expert)
(Category manager)
(Saudi STC NPO PM)
(Qatar ooredoo NPO PM)

Executive Summary <Un-attended drive test: UADT>

Need

For over a decade NPO drive testing has been

dependent on the services & skill sets of a technician
- large subco spend for Nokia
This has meant far too much time on the field
manually collecting raw data & processing it for
optimization purposes
Increasing network complexity has led to NPO
projects demand for expediting post processing and
lower cost of drive test
Our end customers constantly demand quality
Approach
reporting and faster analysis of radio network
issues
Replacing technician with an automated tool

to collect raw data with minimal human

intervention & On the Go
Creating
a
strong
partnership
&
collaborative
ecosystem
with
solution
provider - ASCOM & DT provider SWEDTEL
TCO based business modeling for business
case
2 Engaging the Nokia GDC to leverage on the
For internal use
automated post processing tools for DT

Automated setup (Operational in STC

Saudi)
Subcontractor Nokia project Nokia GDC
Nokia project
B1

B2

B4
FTP

B5

B3
B3 Centralized command control
B1 Drive tests w/ driver only
B4 DT data synched to GDC server
B2 Live data transfer to server B5 Post processed reports from GDC

Impact

16% subco cost reduction from current

baseline 200K p.a. savings in Saudi STC
under accrual already
30% average reduction in e2e drive testing
turnaround time (collection & processing) with
centralized repository of log files
Eradicating use of counterfeit drive test
tools used by our subcontractors on our NPO
projects
Scale up of setup already in plan across MEA
NPO projects

Need
Who are the
customer(s)?

What was the problem?

Drive testing methodology has had
zero innovation in the last decade
albeit it is a major cost
component (~30%) for Nokia in
the NPO projects

Increasing network complexity

has led to growing quality
demands from customers and too

Custome
r

Benefit from
innovation

Nokia
end
customer
*

Faster e2e response

time on radio network
issues & better
reporting

Nokia
NPO
project*

Reduction in drive test

costs between 15-20%
with centralized
repository
of
DT data

much time spent on field

collecting data before it can be

Nokia
GDC

Use of GDC for

automatic and faster
post
*STC Saudi & ooredoo Qatar in transition
line
Mobily Saudi, Zainprocessing
Saudi, Zain Iraqinin
2015
plans
with Nokia strategy

post processed

Mushrooming of un-ethical
practices by subcons using
Medium
Need for high
counterfeit
DT tools
on our NPO
High
intelligence
intelligence
intelligence

High cost
Need for low
projects
with
no checks
& balancesTime
V. high cost
cost
DT done by
RF engg

DT done by
subco
technician

3 < 2003
2003-2014
For internal use

Need for
expediting DT

>2014

for

How big is the

problem?
NPO services are running in 20
countries in MEA with approx
30Mn Euro annual
subco spend

Drive test spend in Saudi STC (the

first target CT for the innovation)
alone approx 1.2Mn Euros p.a.

e2e drive testing turnaround times

w/o innovation city area(s) upto
13 hrs; remote area(s) upto 14
hrs


Innovation

Approach
Replacing the
technician in the car
with a high end
tool
automated
No manual collection of DT
data
Centralized DT command
control with remote scripting
for DT scope
Remote upload of drive routes
to

in-car GPS for drivers

guidance
Data collection On the GO

Partnering Automation

Creating a
collaborative
ecosystem for
the
nurturing
TCO based business model
innovation

Convincing by collaborating with

coupled with auction to maximize

the local team to take Leap of

savings

Faith to change & innovate

Comprehensive trialing Trial

of report
the
innovation prior to execution
Strong partnership & shared
VISION with ASCOM & SWEDTEL
Direct & rigorous engagement
Nokia rqts to
Ascom R&D

with ASCOM R&D to influence &

even when
the drive
test As
is an organization, we are
secure
ASCOM
management
has a
We areNokia
honored to be selected
special interest and support
all excited to work closely with
as a long term partner to NSN
torunning
make this project a WIN
Nokia and with your requirements
We assure NSN that Swedtel
for
all
of
us
together
and
will do our best to make this
Fully automated post subcontractors on this project
take our partnership forward
Rikard Lundqvist
project a success and a high
regionally
and globally
standard reference point for
processing
in Nokia GDCGeneral Manager
Faiq M Khan
Member- Ascom Group
future similar work
Vice President MEA
Executive Board
Henrik Prame
4 ASCOM Network Testing
President, SWEDTEL

For internal use

Executing with minimal

disruption to current
business & DT process

Pragmatic approach innovate

those drive tests where it matters;
not all
Engagement & buy-in of STC
by sharing the Nokia vision
Detailed project plan & SORSOR
Great to see the workfor
donestrict
so
far on this innovation that will be
in execution
a great
contributor to optimizing
delivery cost worldwide.!
Let us all contribute to seeing
this a reality on field
Samir Kumar
Head of Services, MEA
Nokia

governance

Approach: operational setup

Current setup
Subcontracto
r

Automated setup (Operational in STC Saudi)

Nokia project

Subcontracto Nokia projectNokia GDC Nokia project

r
FTP

Drive test team = car + driver + technician

No central storage of raw data; raw data history rarely archived
DT raw data is manually processed in technicians PC for reporting
Processed reports are then analyzed by local Nokia teams

Drive test team = car + driver + automated tool

Drive test teams centrally controlled by a Fleet
Manager
DT raw data uploaded into central server while DT is
ongoing
Data archived in server & auto pulled by GDC for
reporting

5
For internal use

Local team receives reports from GDC for subsequent

analysis

Approach: key solution components

Automated drive test tool developed by ASCOM with inputs from Nokia

Phones & control unit inside a rugged suitcase suited for MEA terrain
Supports TD LTE drive test using commercial TD LTE phones
Phones can also be used for indoor tests by unplugging from the control unit
No antenna modifications needed in the phones, phones simulate customer experience
Separate space in the box for scanner and battery backup

Remote upload of drive routes to in-car GPS & real time car tracking

Garmin GPS connected to a Lenovo windows tablet having mobile broadband connectivity & GPS
Tablet provides remote connectivity via TEAM viewer SW freely available on the internet
Drive routes created remotely using Google earth on the fleet managers PC
Drive routes downloaded to GPS using free Garmin base camp SW pre loaded on the tablet
Windows based followmee app on tablet allowing to track drivers location in real time

Command control for DT scripting & backend server

6
For internal use

Backend server loaded with ASCOMs automated backend server software

All drive test scripts like 3G short call, LTE data tests, 2G long calls etc. created on this console
Scripts fed remotely to the automated drive test tool for configuration and running tests
All log files captured in the field transferred automatically to this server even when DT is running

Approach: business case model Saudi STC specific

Use of mixed manual & automated drive tests for pragmatic uptake of
innovation
Pre transition

Post transition

#DT
teams

DT type

18

Manual

Total costs

#DT
teams

DT type

18 x average project TCO

10

Manual

AutomatedTEMS @ASCOM

Tool @Vendor

TEMS @ASCOM

Total costs

9 x Manual DT TCO
+
9 x Automated DT TCO

Subco purchase the tool from ASCOM based on Nokia negotiated prices
Entire DT cost from subco treated as opex for the project
Procurement driven auction process used for minimizing opex on top of savings from automating
the process
Manual DT -> Car + driver + technician; Automated DT -> car + driver
Split between manual and automated DT decided based on type of drive tests conducted in the project
100% automation in plans after ASCOM delivers Nokia requested features in 2015
7
TCO use
components -> subco DT costs, post processing and analysis MWD efforts, tools, licenses,
For internal
mobile data cost etc.

Approach: procurement driven auction process for maximizing

savings
30.0%
Dashboard - Savings evolution in time
25.0%
24.3%
20.0%
15.7%
15.0%
12.6%
11.4%
10.0%

SWEDTEL

6.1%
5.0%
0.0%
Firs t BID
-3.0%
-5.0%

RA 1

RA 2

RA 3

MONS TER AS COM

ROCKS TAR AS COM

RA 4

RA 5

RA 6

POWER HORS E AS COM

NOS AS COM

RA 7

RA 8

RA 9

RA 10

BURN AS COM
NS N Target NEMO

10 rounds of bidding over 2 days; 6 partners invited for the bidding

Manually driven auction process using MS excel dashboard with each bidder bidding under a fictitious name
Shortlisted bidders evaluated against their financial capabilities and willingness to partner on this innovation journey
8
For internal use

Impact
Business benefits
16% subco cost redn. - 200K p.a. Saudi
STC; 190K p.a. ooredoo Qatar (exec started)
100% GDC post processing & reporting
100% ethical compliance by subco zero
use of counterfeit DT tools on our projects
6 month repository; creation of DT trends
30% e2e turnaround time reduction
Better tools; higher efficiency; lower cost

Customer
benefits

Future
impact

Faster turnaround 4.5Mn Euros

in DT analysis
savings
Access to DT
achievable
repository & trends
across MEA (16%
Industry first e2e
savings from
DT automation ref.
30Mn Euro subco
from Nokia
annual spend)
9
For internal use

Future impact 2015 plan - driving further efficiencies

DRIVE
TEST
DELIVERY

Environmen
t friendly
drive
test

VISION - Creating new possibilities & experiences

Autonomous Drive
Autonomous
Dri

In collaboration with Nokia HERE and car manufacturer

Network
optimization
DRONES

Automated tool in the

car

Command control

Execution planning
Saudi STC

Getting the setup

right

Operational discussion with subco

Command control

Server

War room for ASCOM

R&D backend support
Driver
doing
DT

Training from ASCOM

10
For internal use

GDC engg in Saudi for knowledge

transfer

Subco & Nokia engg getting

hands-on

11

8/15/15