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Slide 1.

Part 1
Culture and management

Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

Slide 1.2

Introduction
Introduces
A theoretical issue in each chapter
Outlines
Research in the field of culture in management
Provides
Some understanding of business culture in
international environment
Helps to develop
Desirable behaviours in a specific cross-cultural
context

Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

Slide 1.3

Chapter 1
Determinants of culture

Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

Slide 1.4

Preface: Organisational culture and ethnography


Role of ethnography in organisational research

Concept 1.1: Facets of culture


Concept of culture
Norms and values
Cultural assumptions in management

Concept 1.2: Levels of cultures


From national culture to culture and management.

Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

Slide 1.5

Culture as organisational methaphor

Table 1.1

Common metaphors for organisations

Source: adapted from Tietze et al., 2003: 39.


Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

Slide 1.6

The concept of culture


What culture is?/is not?
Culture is a code of attitudes, norms and values,
the way of thinking...
Culture determines:
How we see ourselves
How we see the world

Culture is not right or wrong, inherited, about


individual behaviour...

Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

Slide 1.7

Three layers
The concept of culture has three layers:
1) Artefacts and attitudes
Behavioural or explicit level

2) Norms (rules) and values


Every culture has its own system

3) Basic assumptions
Difficult to describe or explain.

Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

Slide 1.8

Comparison of value systems of societies


Four categories (Ruano-Borbalan, 2002)
Traditional society (Arab countries)
Religion plays an important role

Rational society (Germany)


Interests of the individual come first

Society where materialism is predominant


(ex-communist countries)
Post-modern society (Scandinavia)
Tolerant and democratic

Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

Slide 1.9

European culture
What is important in the forming process of a
European culture?
Meeting of diversity
Complementarity of ideas
Interaction and interference within opposite values:
Religion/rationality
Mythical thought/critical thought
Humanism/science
(Morin, 1987)

Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

Slide 1.10

Levels of cultures in a business context


Cultures can develop at different levels:
Culture and nation
National culture
Organisational culture
Corporate culture
Professional culture
Culture and management.

Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

Slide 1.11

Culture and nation


Influence of culture/nation on organisations:
Macro level
Laws and economic institutions
The nation must be considered by organisations
going about their business.

Micro level
The organisation is influenced through a number
of cultural elements relating to:
employeremployee relationships
behaviour among employees.
Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

Slide 1.12

National culture
Elements that contribute to the creation of a
national culture:
Physical environment
History of the nation

Institutions that contribute to the establishment


of a national culture
Family/Religion/Education
Mass communication media
The multinational company as culture-building
institution.
(Tabey, 2003)
Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

Slide 1.13

Organisational culture
In organisations, culture affects the way:
Strategy is determined
Goals are established
How the organisation operates.

The personnel of the organisation:


are influenced by their cultural backgrounds;
share their own values and perceptions.
(Schein, 1999)

Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

Slide 1.14

Cultural assumptions in management


Edgar Schein defines culture as:
a set of basic assumptions shared
solutions
to universal problems of external adaptation (how
to survive) and internal integration (how
to stay together) which have evolved over time
and are handed down from one generation to
the next.
(Schein, 2004, p.14)

Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

Slide 1.15

Corporate culture
Corporate culture is a combination of:
Organisational culture
National/regional culture

Two differing views about the influence of


corporate culture on a (multi-) national company:
Success depends on it having either
1. A clearly defined corporate culture, or
2. A flexible culture

Internal factors play an important role, in


particular the extent of cultural control.
Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

Slide 1.16

Professional culture
Three professional cultures in management:
Operators
involved in production (goods/services)

Engineers
design and monitor the technology

Executives
senior managers
(Schein, 1996)

The question remains: how do these professional


cultures co-exist?
Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

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Culture and management


Cross-cultural management
Explains the behaviour of people in organisations
around the world
Describes and compares organisational
behaviour across countries and cultures
Seeks to understand and improve the interaction
of : co-workers, managers, executives, clients,
suppliers and alliance partners.
(Adler, 2002)

Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

Slide 1.18

Conclusion
Chapter 1 shows how difficult it is to give a
definition of the word culture.
Chapter 1 also shows that the individuals in a
group form a culture that can be national,
organisational or professional.

Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, Pearson Education Limited 2015

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