Professional Documents
Culture Documents
Organization Performance
Prepared for :
Dr. Mahfuzul Hoque
Professor
Department of Accounting & Information
Systems
Faculty of Business Studies
University of Dhaka
Bangladesh
mhoque71@gmil.com
Executive Incentives
5
3
2. Moral incentives
3. Coercive incentives
- Personal Incentive
- Social Incentive
1. Piecework
2. Production Bonouses
3. Commissions
4. Maturity Curves
5. Merits Raises
6. Pay-for-Knoledge / Pay-for Skills Copmensation
1. Points Program
2. Employee Program
3. Consumer Program
4. Dealer/Channel Program
5. Sales Program
3
1 Forms of Monetary Compensation plan
3
5 Improving Plant Performance Through Gain sharing
Imberman (1995) has discussed the following three sample gain sharing
formulas:
Improshare plan:
This measures only labour costs and uses time standards and past production records
to set a production criterion. Its bonus formula is given below:
In addition to helping reduce manufacturing costs, gain sharing can also enable a
company to cut costs due to poor quality. For example, a company producing rolling
bearings with solid lubricant cages had small labor costs (about 10 percent), but high
poor-quality costs. An analysis of the company's records revealed that for every
$1,000,000 in shipments, $200,000 was directly traceable to the cost of spoilage,
rejects, and customer returns. By establishing a gain sharing program, the workforce
was able to provide proper thermal hardening of the antifriction compound and provide
equipment maintenance more promptly. The cost of poor quality was cut to $150,000 in
the next $1,000,000 of shipments and the gain of $50,000 was shared between the
workforce and the company.
1. Piecework
2. Payment by results
3. Plant or organization wide incentives
4. Merit pay
5. Performance related pay
6. Competence based pay
7. Profit related pay
Incentive Plans & Organizational 30 03/10/10
Types of Performance Related Pay?
1. Piecework:
A price is paid for each unit of output; this is the oldest form of
performance pay.
2. Payment by results:
Bonus earnings depend on measured quantities or values of output
for individuals or groups, usually based on work studied time units;
this covers a wide range of bonus schemes.
4. Merit pay:
Bonus earnings or pay levels are usually based on a general
assessment of an employee’s contributions to performance; this is
an earlier, less structured form of the next system.
Incentive Plans & Organizational 31 03/10/10
Types of Performance Related Pay?
5. Performance related pay:
Bonus earnings or pay levels are based on an assessment or
appraisal of an employee’s (or team’s) performance against
previously set objectives, usually part of a performance
management system; this is a fairly recent development, particularly
in the public sector, which has grown sharply in use since the 1980s.
1. Setting objectives
2. Appraisal results
3. Linking achievements to pay (and deciding
where the money comes from).
2. Fairness
Because performance related pay systems are based on appraisal of
the individual worker, often by their line manager, bias and personal favoritism can
influence the result of pay reviews. Instead of motivating workers, performance pay
can “undermine performance of both the individual and the organization by
undermining team work, encouraging a short term focus and leading people to
believe that pay is not related to performance, but to having the ‘right’ relationships
and an ingratiating personality”. (Jeffrey P feffer, Harvard Business Review,
May/June 1998)
Incentive Plans & Organizational 35 03/10/10
Factors need to be considered in
preparing a good PRP?
3. Discrimination
Recent research found that performance based pay systems often discriminate
against women because: the appraisal process is subject to gender bias and
stereotypes; women’s skills are often undervalued by their managers (and by
women themselves); women—especially those working part time -- have fewer
opportunities for training, and managers are less likely to correctly assess women’s
training needs. (M.T. Strebler, M. Thompson, P. Heron, Skills, Competencies and
Gender; Issues for pay and training, IES Study 333, 1997). Performance pay may
run counter to the development of objective, gender neutral job evaluation schemes
which are being introduced to achieve equal pay for work of equal value. A study
by the Institute of Personnel and Development, found that almost two-thirds of
employers had no provision for monitoring sex and racial discrimination in their
performance related pay systems.
2. Transparency –
The basis for appraisal and how rewards are arrived at should be
transparent at both the individual and collective level.
3. Fairness in operation –
There should be a fair and equitable approach to the way the scheme is
carried out for all staff. In competence pay schemes, all staff should have
equal access to training.
4. Piloting –
The scheme should be piloted to ensure that it achieves its objectives and
does not operate unfairly.
5. Adequate appraisal –
Sufficient time should be available to managers to carry out any appraisals.
The workload implications can be considerable, especially for a complex
scheme.
6. Training –
Training should be available for all managers and staff.
1
3 What is Agency Relationship
2 Background
5
3 Different Incentive plans
Executives Subordinates
Agency
Theory
First Second
The firm’s owner or The firm’s top
shareholders acting as the management groups
principal hire the chief acts as the principal and
executive officer to be their hires divisional
agent in managing the firm managers as agents to
in their best interests. manage the units or
divisions.
Incentive Plans & Organizational 46 03/10/10
STOCKHOLDERS VS MANAGERS
A potential agency conflict arises whenever the manager of a firm owns less than
100 percent of the firm's common stock. If a firm is a sole proprietorship managed by
the owner, the owner-manager will undertake actions to maximize his or her own
welfare. The owner-manager will probably measure utility by personal wealth, but
may trade off other considerations, such as leisure and perquisites, against personal
wealth. If the owner-manager forgoes a portion of his or her ownership by selling
some of the firm's stock to outside investors, a potential conflict of interest, called an
agency conflict, arises.
Creditors lend capital to the firm at rates that are based on the risk ness of the firm's
existing assets and on the firm's existing capital structure of debt and equity
financing, as well as on expectations concerning changes in the risk ness of these
two variables.
The shareholders, acting through management, have an incentive to induce the firm to
take on new projects that have a greater risk than was anticipated by the firm's
creditors.
outco
Lose-Lose Lose-Win
A’s
me
ual
Lose
Lose Win
Ethics
Employee Employee
Goals
Society
Organization
Goals