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Objectives of the Building Design and

Management:
Building Management for a HOTEL
ORGANIZATION:
 In order to carry out its mission, global and
departmental goals and objectives, every
company shall build a formal structure
depicting different hierarchy of management,
supervision, and employee (staff) levels.

 1. Rooms Division
 This very department provides the services guests
expect during their stay in the Hotel. In a
statistics conducted, it has been shown that
the majority of hotels revenues (60.2 %) are
generated from Rooms Division Department
under the form of room sales.

 2. Food & Beverage Department


 F&B Department constitutes the second largest
revenue generator of a typical hotel with an
average of 23.1 for Food sales, and 8.6 % for
Beverage sales. In a five-star hotel, Food and
Beverage outlets might have several varied
forms.

 3. Sales & Marketing Division


Building Management for a HOTEL
ORGANIZATION:
 4. Accounting Division
 The Accounting Division monitors the
financial activities of the property.

 5. Engineering and Maintenance


Division
 This very department maintains the
property's structure and grounds as well
as electrical and mechanical equipment.
Some hotels might have this very division
under different names, such as
maintenance division, property operation
and maintenance department.

 6. Security Division
 Security division personnel are usually
screened from in-house personnel,
security officers or retired police officers,
across certain physical skills, and prior
experience.

 7. Human Resources Division


 Energy efficiency

 Various initiatives aimed at reducing energy consumption


including the use of an eco-button, which when pressed
by a guest creates savings in electricity by altering the
thermostat of the room’s air-conditioning unit;
generation of heat from air conditioners for hot water;
key cards for guest rooms; and use of double gazed
windows to block sun and thus reduce air conditioning
requirements.

 Water Conservation

 Initiatives include drinking water treatment using RO Plant


(Reverse osmosis); use of cistern and flushes that
consume only five litres of water as compared to the
conventional system that consumes 10 to 15 litres of
water; aerators and flow restrictors that decrease the
outflow of water; and a linen reuse programme, whereby
guests indicate whether or not they want linen to be
changed.

 Environmental Commitment

 Reduction of use of plastics, wood, and paper to the


minimum; use of double glazed windows to prevent
infrared rays from the sun entering the room; and

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