Professional Documents
Culture Documents
Glenn Ballard
Project Production Systems Laboratory
Engineering and Project Management
University of California at Berkeley
Workshop Objectives
Current Position
Professor in the Engineering & Project Management Program,
Dept. of Civil & Environmental Engineering, UC Berkeley
Director, Project Production Systems Laboratory, UC Berkeley
Education
B.A. in Mathematics
M.B.A.
PhD in Civil Engineering
Phase13AssemblyLayout
WS2
IncomingQueues
WS3
WS1
WS4
WS6
WS5
(QC)
Phase13AssemblyLayout
WS3
WS2
WS4
WS5
(QC)
IncomingQueues
WS1
WS6
Performance Metrics
Planes: the number of good planes
produced in each 6 minute phase.
Time: the time it takes the first good plane
to get through the system.
Rework: the number of planes turned
upside to indicate defects in configuration
or fit.
Work-in-Progress Inventory (WIP): the
number of subassemblies on the table at
the end of the 6 minute phase.
Phase 1 Logistics
Workstations in work flow sequence
Materials located at workstation
Workstations 2-5 have an incoming
queue space
Completed Batches of 5 placed in
queue space of next station
Batches remain together until final
inspection
Phase 1 Policies
Workers perform only their assigned tasks
- NO THINKING
Maintain Batch integrity - BUILD IT IF YOU
CAN and PASS IT ON IF YOU CANT.
QC Problems only detected by Inspector NO FEEDBACK - NO TALKING
All QC problems set aside as rework TURN UPSIDE DOWN
QC Inspector announces first good plane.
Assemblers are paid by the piece.
Your Hypotheses
How many good planes will your team
produce in Phase I?
How long will it take for you to produce the
first good plane?
How much rework will you generate
(planes turned upside down)?
How much WIP will you generate
(subassemblies left on the table)?
Phase 2 Logistics
Workers may have only one assembly at their
workstation
Only 1 assembly allowed in queue space
between stations (Batch size of 1)
Assembly can only be placed in queue when
it is empty (pull mechanism).
Workstations in Work Flow Sequence
Materials located at station
Stations 2-5 have an incoming queue space
Phase 2 Policies
QC Problems may be verbalized by any worker
SOME THINKING and TALKING ALLOWED
Your Hypotheses
How many good planes will your team
produce in Phase II?
How long will it take for you to produce the
first good plane?
How much rework will you generate
(planes turned upside down)?
How much WIP will you generate
(subassemblies left on the table)?
Your Hypotheses
1.
How many good planes will your team produce in Phase II?
2.
How long will it take for you to produce the first good plane?
3.
4.
Phase 3 Logistics
Use phase 3 Instruction Sheets.
Workers may have only one assembly at their
workstation
Only 1 assembly allowed in queue space
between stations (Batch size of 1)
Components can only be placed in queue
when it is empty (pull mechanism).
Workstations in Work Flow Sequence
Materials located at station
Stations 2-5 have an incoming queue space
Phase 3 Policies
Workers perform ANY step in the
production process.
QC problems can be fixed by any
worker - Fix it when you find it.
No restrictions on talking.
Everyone is paid hourly wages plus a
bonus for team performance.
Inspector announces first good plane.
Your Hypotheses
1.
How many good planes will your team produce in Phase III?
2.
How long will it take for you to produce the first good plane?
3.
4.
Throughput
40
35
30
Phase 0
25
Phase I
20
Phase II
15
Phase III
10
5
0
1 2 3 4 5 6 7 8 9
1 1 1 1 1 1 1
0 1 2 3 4 5 6
Phase 0
4 1 0 10 3 9 8 3 5 5 4 4 4 2 5 3
Phase I
10 2 5 17 14 10 15 14 15 10 11 9 14 8 13 15
Phase II 17 5 17 19 19 20 23 20 26 23 12 13 17 16 28 19
Phase III 26 23 33 26 25 30 30 30 37 26 36 25 30 30 36 23
Phase0
not
played
here
Cycle Time
7:12
6:00
4:48
Phase 0
Phase I
3:36
Phase II
Phase III
2:24
Phase0not
playedhere
1:12
0:00
1
2 3
4 5 6
7 8
9 10 11 12 13 14 15 16
Graphic courtesy of
Extemin
Craft Production
One Off, Custom Products
Flexible, Simple Tools
Highly Skilled Workforce
Integrated Product
Development
Quality by tinkering and
rework
Build to Order
High Cost - Low Volume
Source: The Machine that Changed the World by Womack, Jones & Roos
Courtesy of Strategic Project Solutions Inc. 2005
Source: The Machine that Changed the World by Womack, Jones & Roos
Courtesy of Strategic Project Solutions Inc. 2005
Japan
USA
Productivity (hrs/vehicle)
16.8
25.1
60.0
82.3
69.3
17.3
11.9
67.1
Suggestions/Employee
61.6
0.4
Space (Square.ft./vehicle/year)
5.7
7.8
4.1
12.9
Inventories (days)
.2
2.9
Output:
Work Force:
Layout:
Source: The Machine that Changed the World by Womack, Jones & Roos
Design Performance
Japan
USA
1.7
46.2
485
2.3
51%
1 in 6
6.2
1
3.1
60.4
903
1.7
14%
1 in 2
12.4
4
1.4
11
Source: The Machine that Changed the World by Womack, Jones & Roos
Source: The Machine that Changed the World
by James P.Womack and Daniel T. Jones
Design
Concepts
Constraints
Project Definition
Product
Design
Process
Design
Fabrication
& Logistics
Detailed
Engineering
Lean Design
Lean Supply
Installation
Lean Assembly
Production Control
Work Structuring
Learning
Loops
Commissioning
Alteration &
Decommissioning
Operations &
Maintenance
Use
Traditional
Decisions are made
sequentially by specialists
and thrown over the wall
Product design is
completed, then process
design begins
Not all product life cycle
stages are considered in
design
Activities are performed
as soon as possible
versus
Lean
Traditional
Separate organizations
link together through the
market, and take what
the market offers
Participants build up large
inventories to protect their
own interests
Stakeholder interests are
not aligned
Learning occurs
sporadically
versus
Lean
Profitability Increase
% OF WAITING TIME
IN PROCESS
% NON VALUE
ADDING ACTIVITIES
3,0
10,0
60,0
2,5
8,0
50,0
2,0
40,0
6,0
1,5
30,0
4,0
1,0
0,5
0,0
20,0
2,0
10,0
0,0
0,0
Before
44% Decrease
After
53% Reduction
31% Decrease
Summary
What is Lean Project Delivery?
A third form of production system design, neither craft nor mass, adapted
for capital projects.
The lean ideal: Give customers what they want, deliver it instantly, without
waste.
Where is it going?
From manufacturing to all industries, including those in which production
systems take the form of projects: construction, product development,
research, software engineering, air and sea shipbuilding, custom
fabrication, work order systems, health care delivery, oil field development.
Workshop Objectives
Action
Items
Log
Item Description
Revised:
Action R Date
By
N Required
C
12.14.98
Date
Completed
A.
Site/Civil
Texas Accessibility Standards:
AA07.01.98.01 Provide TAS requirements to ELS
AA07.01.98.02 Identify preliminary and final TAS review
process.
HA
ELS
07.07.98 07.07.98
07.14.98 07.14.98
33 %
52 %
61 %
70 %
64 %
57 %
45 %
54 %
1 Request
Will You?
Accepted
PO
Negotiation
Submitted
C
fi c
Pr
ep
ar
n
io
& a ti o
i
ot
eg
at
at
io
n
ri
la
N
Signed
CUSTOMER
4 Declare
Satisfaction
Thank you
Conditions of
Conditions
of
Satisfaction
Satisfaction
&
&
Date ofDate
Completion
Completion
COMMIT
2
PROVIDER
Pe
r
fo
rm
an
ce
nc
ra
su e
As
Declare
Complete
Im Done
I Promise I WILL
Master Schedule
n s t r a
i n
t s
______________________________________________________________________________
Activity
Respons- Scheduled Directives
PreResources Comments Ready?
_
ible Party Duration
requisites
Design
slab
Structural
Engineer
15 Nov to
27 Nov
Code 98
Finish?
Levelness?
Soils report
10 hours
labor, 1 hr
plotter
No
Get info.
from client
re floor
finish &
level
Get soils
report
from Civil
Layout
for tool
install
Structural
Engineer'
s gofer
3 Nov to
9 Nov
OK
OK
OK
Yes
Structural
Engineer
By 9 Nov
OK
OK
OK
Yes
Mechanic
al
Engineer
15 Nov to
27 Nov
OK
Tool
OK
configuratio
ns from
mfger
May need
to coord.
w/ HVAC
No
Quality Characteristics of
Weekly Work Plans
Definition
Soundness
Sequence
Size
Learning
Action
Items
Log
Item Description
Revised:
Action R Date
By
N Required
C
12.14.98
Date
Completed
A.
Site/Civil
Texas Accessibility Standards:
AA07.01.98.01 Provide TAS requirements to ELS
AA07.01.98.02 Identify preliminary and final TAS review
process.
HA
ELS
07.07.98 07.07.98
07.14.98 07.14.98
Plan Failure #1
Failed to transmit site plan package to the general
contractor as promised. Reason provided:
conflicting demandsI was overwhelmed during
this period. 5 whys revealed that the required
time was underestimated for collecting the
information needed because the Citys
requirements for traffic analysis were different and
greater than had been assumed.
80%
70%
% Completed
60%
50%
40%
30%
20%
10%
0%
7/1/98
7/15/98
7/29/98
8/12/98
8/26/98
9/9/98
Week
9/23/98
10/7/98
10/21/98
11/4/98
78%
35%
62%
55%
52%
85%
61.6%
Questions or Comments?
Workshop Objectives
Minimize Negative
Iteration
* Pull scheduling
* Design Structure Matrix
* Strategies for managing irreducible loops
Needless (Negative)
Iterations
h
e
P r o je c t P a r tn e r
A
S
E
A
H
E
S
r c h ite c t
te e l F a b r ic a to r
n g in e e r
r c h ite c t
V A C S u b c o n tra c to r
n g in e e r
te e l F a b r ic a to r
.....
(m m )
(m m )
(m m )
(m m )
550
550
200
200
450
400
400
.....
6
9
9
9
8
9
9
.....
5
0
0
0
0
0
0
0
0
0
0
0
0
0
6
6
6
6
6
7
7
5
5
5
5
5
3
3
.....
0
0
0
0
0
0
0
500
1100
1100
1000
600
700
800
.....
From Lottaz, et al. Constraint-Based Support for Collaboration in Design and Const. Jrnl of Computing in Civ.Eng., 1/99
Set-Based Design
Preventing engineers from making
premature design decisions is a
big part of my job. (Toyotas
Manager of Product Engineering)
Workshop Objectives
Comparing Projects
Carleton Recreation
Center
Completion Date
April 2000
August 2002
Project Duration
24 months
14 months
85,414
114,000
$13,533,179
$11,716,836
$158.44
$102.79
2.
3.
4.
5.
6.
Assess the business case (demand, revenues), taking into account the
cost to own and use the facility (business operations, facility operations,
facility maintenance, adaptability, durability) as well as the cost to
acquire it.
Determine minimum acceptable ROI or maximum available funds.
Answer the question: If we had a facility with which we could achieve our
specific purposes, and if we could have that facility within our constraints
of cost, location and time, would we do it?
If the answer is positive, and if project delivery is not considered risky,
fund the project. If the answer is positive and project delivery is
considered risky, fund a feasibility study to answer the question: Can we
have the facility we have in mind, will it enable us to achieve our
purposes, and can we acquire it within our constraints?
Start a feasibility study by selecting key members of the team that will
deliver the project if judged feasible.
Determine and rank stakeholder values.
Purposes
Operation
Design
Values
Design
Criteria
Facility
Design(s)
Funds,Time,
Location,
Regulations
Constraints
Tools
Feasibility Study With Detailed Budget (Target)
Engage all parties at earliest possible time
Scheduling (At SRMC the end users were divided into
clear groups for SDs and beyond)
Use a room data sheet
Full engagement from the Affiliate
Estimating at the design table
Empowerment to declare a breakdown
Clear conditions of satisfaction to teams
Willingness to say no (need to have or want to have)
Target team matrix (Organize Teams)
Adopt a Budget Realignment Approach and Tool
Workshop Objectives
Workshop Objectives