Professional Documents
Culture Documents
Images of
Managing
Change
McGraw-Hill/Irwin
Three Core
Uses of the
Images
Controlling
Top-down view of management
Fayols theory of management:
planning, organizing, commanding,
coordinating and controlling.
Shaping
Participative style of management
Improving the capabilities of people
within the organization
2-2
Intended Change:
Change is a result of planned action
Unintended Change:
Forces beyond the control of the
change manager
Three Core
Uses of the
Images
2-3
Images of Managing
Images of
Change
Outcomes
Images of
Change
Managers:
-Director
-Coach
-Navigator
-Interpreter
-Caretaker
-Nurturer
Intended
Images of Partially
Change Intended
Outcomes
Unintended
Controlling . . .
(activities)
Shaping . . .
(capabilities)
DIRECTOR
COACH
NAVIGATOR
INTERPRETER
CARETAKER
NURTURER
Three Core
Uses of the
Images
2-4
Three Core
Uses of the
Images
Director
Based on an
image of
management as
control and of
change outcomes
as being
achievable.
Supported by the
n-step models and
contingency
theory.
Coach
Relies upon building
in the right set of
values, skills and
drills that are
deemed to be the
best ones to be
drawn upon in order
to achieve desired
organizational
outcomes.
Related to OD
approaches.
2-5
Three Core
Uses of the
Images
Navigator
Control is the heart of
management action,
although a variety of
external factors mean
that managers may
achieve some intended
change outcomes and
others will occur over
which they have little
control.
Supported by the
contextualist and
processual theories of
change.
Interpreter
The manager
creates meaning for
other organizational
members, helping
them to make sense
of various
organizational
events and actions.
Supported by the
sense-making
theory of
organizational
change
2-6
Three Core
Uses of the
Images
Nurturer
Caretaker
The managers control Even small changes may
have a large impact on
is severely impeded by
organizations and
a variety of internal
managers are not able to
and external forces
control the outcome of
beyond their scope.
these changes but may
The caretaker
nurture their organizations.
shepherds their
This facilitates
organizations along as
organizational qualities
best they can.
that enable positive self Supported by lifeorganizing to occur.
cycle, population Related to chaos and
ecology and
Confucian/ Taoist theories.
institutional theories.
2-7
Three Core
Uses of the
Images
2-8