Professional Documents
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TEAM CLARO!
CLARO!
CHAVES
CHAVES
GUILLERMO,
GUILLERMO,
GOMME,
GOMME,
JOHNSON,
JOHNSON,
LANGKAMMER,
LANGKAMMER,
LPEZ
LPEZ RIVERA,
RIVERA,
PAPADELLIS
PAPADELLIS
GMBA+
GMBA+ BLENDED
BLENDED 22
GLOBAL
GLOBAL OPERATIONS
OPERATIONS AND
AND SUPPLY
SUPPLY
CHAIN
CHAIN MANAGEMENT
MANAGEMENT
PROFESSOR
PROFESSOR
LUIS
LUIS EDUARDO
EDUARDO SOLS
SOLS GALVN
GALVN
Company Overviews
Headquarters: Chicago
Page 2
Page 3
Threat of substitute
products
Extremely low. No direct
substitutes to air travel.
High speed rail cannot compete
Page 5
Mission
Statement:
Meet the needs
of airlines and
operators by
producing the
most modern and
comprehensive
aircraft family on
the market,
complemented by
the highest
standard of
product support
Key Objectives:
Further internationalization
Focus on Key Geographic
Markets
Expand Customer Service
Offering
Restore Competitive edge
Flexibility
Efficiency
Page 6
Page 7
Team
o Claro!
Gomme, Johnson, Langkammer,
I+D:Chaves
RisksGuillermo,
and Innovation
Lpez Rivera, Papadellis
Page 8
Page 9
Order
Qualifiers
Reliability
The Company has to be as reliable as their
aircraft. Boeing and Airbus sell multi-million
dollar products to their civil aviation
customers. Airlines base their operations in
this aircrafts and reliability is expected.
Conformance
Product conformance is a must in the civil
aviation industry. Safety standards and
Aviation regulatory bodies establish very clear
rules that have to followed.
Performance
(65%)
Do better than the rest, with less
fuel
Serviceability (20%)
Make it easy for my operations and give
me support in time, every time
Perceived Quality
How the product is perceived is very important
in this industry. Current events are a clear
example
Order
Winners
Durability (15%)
Oh yeah!! And it has to last
So much
asGuillermo,
it might sound
weird...
Yes,Langkammer,
it is a
Team Claro!
Chaves
Gomme,
Johnson,
qualifier.
Lpez Rivera,
Papadellis
Page 10
Organizational Transformation:
Global Supplier Coordination
through Supply Chain
Management
Boeings supply chain had to be transformed to
accommodate management of suppliers
through four continents. Timing is critical, and
so are specifications and technical coordination
when we talk about tolerances of up to
1/5000th of an inch.
Operational Transformation:
o
General Electric Genx Engine, Created for and with the 787
Technical Transformation :
TeamFrom
Claro! Chaves
Guillermo,to
Gomme,
Johnson, Langkammer,
Aluminum
Composite
Lpez Rivera, Papadellis
Page 11
Organizational Transformation:
European-centered Supplier
Coordination
Operational Transformation:
o
Design
A3XX project / Not just a copy paste
product
Double digit operating cost reduction
More range, quieter and more cargo
volume
Production
Main fuselage, wings, fins and control
surfaces manufactured all over Europe.
Assembly takes place in Toulouse,
France. Interiors & further testing in
Hamburg, Germany.
Timeline, A380
Technical Transformation
Systems Integration
Size / Performance
Advanced
composite
materials
Team Claro! Chaves
Guillermo,
Gomme,
Johnson, Langkammer,
wing box
Lpez Rivera, Central
Papadellis
Page 12
1.500 suppliers in 30
countries
Reinforce cross-national
relationships
o
UK: Wings in UK
Toulouse / Hamburg:
Final assembly
Page 13
Efficient
and
integrated
supply
chain
Globalization
(spread financial
risks, open new
markets)
RFID technology to
trace parts, make
maintenance easier
Page 14
Page 15
Stanley Deal
Vice President and General
Manager
Supply Chain Management &
Operations
Escape slides
Centre Fuselage, horizontal stabilizer
Tires
Windows, Doors
Tools/software
Software
Main cabin lighting
Air purification system
Pumps, valves, hydraulics etc.
Flight deck control panels
Centre wing box
Landing gear actuation and control
system, etc
Engines
Composuite mat for wing ice protection
Engine nacelles, numerous systems
Auxilliary power unit, environmental
control systems
Navigation
Software
Oxygen systems
Flight deck seats
Lavatories, galleys, bar units etc
Kawasaki Heavy
Industries
Kidde Technologies
Toray
Ultra Electronics
Korean Airlines
Safran Labinal
Latecoere
Messier-Bugatti
Messier-Dowty
Mitsubishi Heavy
Monogram Systems
Moog
Panasonic
Parker Aerospace
PFW
PPG Aerospace
Rockwell Collins
Rolls-Royce
Saab
Securaplane
Spirit Aerosystems
Page 17
Picture of
a Truly
Global
Supply
Chain
Wing tip
Korea
Centre Fuselage
Italy
Tail fin
Washington, US
Aft Fuselage
Charleston, US
Wing
Japan
Stabilizer
Italy
Engines
UK & Ohio, US
Landing Gear
UK
Passenger entry
doors
France
Forward Fuselage
Japan
Page 18
Page 19
Design changes to commercial airplanes such as the 787 Dreamliner often have to be made to
improve efficiency or performance, meet new regulations or address evolving customer
demands.
When they required to make design changes, Boeing follows a very rigid process to ensure that
the overall integrity of the aircraft is not compromised. This redesign is a process that involves
participation from representatives throughout Boeings operations and its supply chain.
Execute
change
Certify
change
Page 20
Page 21
Leadership
Integrity
Quality
Customer Satisfaction
People Working Together
A Diverse and Involved
Team
7. Good Corporate
Citizenship
8. Enhancing Shareholder
Value
Team Claro! Chaves Guillermo, Gomme, Johnson, Langkammer,
Lpez Rivera, Papadellis
Page 22
The Organizational
Transformation has led to
improvements in the Supply
Chain Management
o
Information Control
Currently, throughout the production
process, performance, operations, financial
aspects and strategy are continuously
monitored, which provides extremely
important information on all levels of the
supply chain
Better management of
infrastructure, facilities and
work flows
Clear improvements support the complete
process related to material, logistics and
suppliers, thanks to a flexible value-adding
material management service that fits with
customer needs.
Airbus Beluga: Air Transport of large A380 fuselage
components
Page 23
9. Level of Alignment
+35% seating
Order
Winners
Performance (65%)
-
Downtime because of
Serviceability (20%)
safety issues
-
Durability (15%)
-
Engine blowout
Quantas in 2010
Order Qualifiers
Page 25
200 200 200 200 200 200 200 200 200 201 201 201 201
Total
1
2
3
4
5
6
7
8
9
0
1
2
3
Orders 78 0 34 10 10 24 33 9
4 32 19 9
0
262
Deliveri
0
0
0
0
0
0
1 12 10 18 26 30 9
106
es
200 200 200 200 200 200 201 201 201 201
4
5
6
7
8
9
0
1
2
3
Orders 56 235 157 369 93 -59 -4 13 -12 82
Deliver
0
0
0
0
0
0
0
3
46 17
ies
Total
930
66
Page 26
Internal:
o
Safety Standards
As of late, there have been noticeable lapse in the enforcement of
safety standards. Which reduces brand reputation and customer
confidence
Page 27
External:
o
Fuel price
Although fuel prices are purchases on margins, the cost
of fuel has increased in volatility
Politics:
Cut budgets to defense purchases threaten the jobs
markets of local communities where Boeing offices are
located.
New Competition:
New market entrants may vie to compete with Boeing
on a quality and technological front while reducing
prices to increase its viability in the market.
CO2 emission reduction initiatives will gain
greater public support.
Page 28
GMBA+
GMBA+ BLENDED
BLENDED 22
GLOBAL
GLOBAL OPERATIONS
OPERATIONS AND
AND SUPPLY
SUPPLY
CHAIN
CHAIN MANAGEMENT
MANAGEMENT
PROFESSOR
PROFESSOR
LUIS
LUIS EDUARDO
EDUARDO SOLS
SOLS GALVN
GALVN
TEAM
TEAM CLARO!
CLARO!
CHAVES
CHAVES
GUILLERMO,
GUILLERMO,
GOMME,
GOMME,
JOHNSON,
JOHNSON,
LANGKAMMER,
LANGKAMMER,
LPEZ
LPEZ RIVERA,
RIVERA,
PAPADELLIS
PAPADELLIS
Main Sources
1.
2.
3.
Marketing Strategies
http://www.airbus.com/aircraftfamilies/passengeraircraft/a380family/
http://www.boeing.com/boeing/commercial/787family/index.page
4.
5.
6.
7.
8.
9.
Level of Alignment