Business Studies

People in Organisations
Mr. Kangami, 2012/13
1

Chapter 13:
Motivation
in
theory
Objective
OBJECTIVES

After studying this chapter, you will able to

Understand the importance of people to the
productivity of a business
Define motivation
Recognise the most significant contributions of the
motivational and behavioural theorists and analyse
their views on workforce motivation
Evaluate how applicable and relevant these views
might e to different business situations

Productivity-what is it?
Marketing is the process of researching
into and identifying consumer needs and
employing appropriate price, product,
place and promotion strategies in order
to satisfy these needs profitably

Chapter 14: Motivation in

practice
Understand the different methods used to motivate
workers in practical business situations
Analyse the appropriateness of different payment
systems and evaluate their impact on motivation
Access the role of non-financial methods of motivation
and evaluate their impact.

Chapter 15: Management

roles and leadership styles

Upon completion of this chapter you should be able to:

Understand the main functions of managers
Recognize the key differences in management styles
Analyze the differences between McGregors Theory X
and Theory Y
Evaluate the appropriateness of these styles to different
business situations
Understand the significance of informal leadership

Introduction Rate
The Employment
Managers are responsible for setting
objectives, organising resources and
motivating staff so that the
organisations aims are met. Managers
get things done-not by doing all jobs
themselves but by working with and
through other people.

The Role of management

1)
2)
3)
4)
5)

Setting objectives and planning

Organising resources to meet the objectives
Communicating with and motivating staff
Coordinating activities
Measuring and controlling performance against
targets.

leadership
A number of personal characteristics have been
identified as being common amongst effective
leaders:
Desire to succeed and natural self confidence that will
succeed;
An ability to think beyond the obvious-to be creativeand to encourage others to do the same;
Multi-talented so that they can understand discussions
about a wide range of issues affecting their business;
An incisive mind that enables the heart of an issue to be
identified rather than unnecessary details.

Important leadership position in

business
Directors
Managers
Supervisors
Workers representatives

Leadership or management styles

Management style refers to the way in which managers take decisions
and deal with their staff. There are FOUR distinct management styles:
1)
2)
3)
4)

Autocratic (authoritarian)
Democratic
Paternalistic
Laisser-faire

McGregors Theory X and theory Y

The best management style depend

on many factors
The style use used will depend on many factors:
1) The training and experience of the workforce and the degree of
responsibility that they are prepared to take on;
2) The amount of time available for consultation and participation;
3) The attitude of managers, or management culture-this will be
influenced by the personality and business background of the
managers, that is did the work in an autocratically run organization;
4) The importance of the issues under consideration-different styles may
be sued in the same business in different situations. If there is a great
risk to the business if a poor decision is taken, then it is more likely
that management will make the choice in an autocratic way.

Informal leadership