Installation and Configuration

HUAWEI

4 Installation Steps
Step 1: Install EC321 Manager
Step 2: Insert the Data Card in the laptop
Step 3: Installs the driver
Step 4: Start EC321 Manager

Attention! :Do not insert the Data card before

installing the EC321 Manager.
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Installation of EC321 Manager

HUAWEI

Step 1:
Insert

the CD in to the

CD ROM Drive
Installation

will start

automatically. (If not,

execute the setup.exe
file in the CD )

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License

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Installation of EC321 Manager

Agreement

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Choose

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Installation of EC321 Manager

your installation destination location

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Select

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Installation of EC321 Manager

program folder

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Installation of EC321 Manager

Installing

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Installation of EC321 Manager

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Setup

complete!

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Shortcut Icon

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The shortcut icon will appear on the desktop

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Inserting the data card

HUAWEI

Step 2:

Insert your EC321 data card

into the PCMCIA slot of
your laptop

Pull out antenna

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Hardware Driver Installation

HUAWEI

Step 3:
Windows

will find new hardware and install the Modem

driver automatically. Please choose Continue Anyway.

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Install

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Hardware Driver Installation

COM port driver, please press continue any way.

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Hardware Driver Installation

HUAWEI

After

installing the Data Card driver, several devices would

be added to the Operation System.

Huawei Mobile Connect 3G Modem

Huawei Mobile Connect 3G Application Interface

NEC PCI to USB Open Host Controller (two)

Standard Enhanced PCI to USB Host Controller

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Hardware Driver Installation

Go to device manager:

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Main Screen

HUAWEI

Step 4:
To start the program EC321 Manager, double click the
Huawei Mobile Connect icon on the desktop

The initial minimized screen

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Main Screen

HUAWEI

The

maximized screen

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Huawei Data Card-EC321

HUAWEI

EC321 Manager GUI Description

Accessing the Internet
Call Service
SMS Messages
Call log
Contacts
Diagnostics

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Accessing the Internet

HUAWEI

Creating a new profile

1. Select [Settings/Network Connection Settings] on the menu bar
2.Click <New>.

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Accessing the Internet

HUAWEI

3. Enter a new profile name in the "Profile name" field.

4. Enter required relevant information for the settings.
5. Click <Save> to finish creating the profile.

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Dialer Screen Statistic

HUAWEI

Click

on

to set up a connection
Signal
Network

Duration

Volume

Rates

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Volume display and statistic

HUAWEI

Volume statistic of the current connection (including connection

time, data volume, sending/receiving volume , rate as well as the
Volume display

maximum rate of sending/receiving)

and statistic

Volume statistic of the last connection (including the volume of

sending/receiving and the connection time)
Statistic of total volume (including the total volume of
sending/receiving and the connection time), which can be reset

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Call Service

Keypads

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SMS Messages

Main
menu

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SMS Messages

HUAWEI

SMS writing

the maximum length of each message is 1000 English characters

SMS format

A maximum of 160 English characters can be contained in each message

while sending and receiving

SMS division

If the length of sending message over 160 in English characters, the

message would be truncated to several parts

SMS to group

You can send a message to a group of 20 phone numbers at most separated

by Semi colon

SMS Storage

A maximum of 1000 messages can be stored in the Outbox, Inbox, Draft,

Trash and delivery report box respectively

SMS

You can import messages saved in data card and the EC321 Manager from

Management

one to another between corresponding boxes.

SMS ring tone

Ring tone can be customized

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Managing Your Contacts

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Managing Your Contacts

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Managing Your Contacts

Capacity: A maximum of 1000 Contact entries are

supported.

Contacts

Each contact includes name, Mobile, Home,Office

Email and Comments
Import/Export contact entries saved on the EC321
Manager & the data card or copy/move entries from
one to another

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Call log

Main
menu

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Call log

HUAWEI

Call logs capacity: A maximum of 1000 dialed,

received and missed call logs can be stored
Call logs

respectively
Sorting the call logs: Name, phone number,Time &
call duration

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Date / Time displayed in the call logs

HUAWEI

The

EC321 automatically takes the date & time as entered

by the user in the laptop.

Note:

User can change the date & time in the laptop which

appears on the GUI screen.

Note:

The data card will not take the Network date/time

and hence, the data/time mentioned in the call logs may be

different from that in the bill.

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Diagnostics

HUAWEI

Diagnostics

is another useful tool to get information about data

card (Firmware, ESN, API etc)

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FAQ

HUAWEI

Q:

How to Judge whether the EC321 data card has been

installed correctly?
Answer:

After installing the software and then inserting the EC321 data card,
Check whether HUAWEI Mobile Connect-3G Modem , HUAWEI
Mobile Connect-3G Application Interface & 3 devices in Universal
Serial Bus controllers are displayed in the device manager. If a yellow
exclamatory mark or other signs appear in front of the devices, it means
that the data card has not been installed correctly and you need to
uninstall and then install again.

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FAQ

HUAWEI

Q: How to dial the telephone numbers with + sign?

Answer:
Two ways to input + sign:
Double
Input

click the */+ key on the telephone service interface;

+ through the laptop keyboard.

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FAQ

HUAWEI

Q:

After installing the EC321 Management Software, the

system always prompts Data Card does not Exist or

unavailable. Why?
Answer:

Probably you have inserted the data card before the completion of
installing the EC321 management software. Pull out the data card and
insert it after the installation of EC321 management software is
completed. Then, install the EC321 hardware driver by following the
guide for hardware installation.
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FAQ

HUAWEI

Q:

What shall I do if I cannot access the internet?

Answer:

Check whether the account is a post-paid card and is activated for data
access.

If you are sure that the account has been Data activated, and still the
problem exists, please refer to the user guide to implement relevant
settings.

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FAQ

HUAWEI

Q:

Only part of the message is displayed after I use the

Paste function to edit it. Why?

Answer:

While editing the message, at most 1000 characters are supported in the
text. If the quantity of the pasted information exceeds the limit, the
excess text will be deleted automatically.

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FAQ

HUAWEI

Q:

When a message is received, no prompt window

appears. Why?

Answer:

Because you have not set the function of Display alerts when a
message is received.
Select [Settings/Options], and then check the Display alerts when a
message is received from the Message alerts settings.

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FAQ

HUAWEI

Q:

Why cannot I paste the telephone number?

Answer:

Only telephone numbers containing 0123456789#*+ are legal.

Confirm no other character is contained in the cut or pasted texts.

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Troubleshooting

HUAWEI

: When connecting to internet, Windows pops up a

message: Connection setting busy. Why?

Cause:

The Modem driver is not installed correctly.

Answer

Uninstall and reinstall the EC321 Manager; Insert data card thereafter.

Confirm the Modem driver is installed correctly in device manager.

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Troubleshooting

HUAWEI

Q:

If Windows Hot fix is installed, and the Windows

pops up a message: PPP Connection Control Protocol

Terminated and the data card can not connect to
network. Why?
Cause

Windows hot fix has changed some system settings.

Answer

Uninstall EC321 Manager and install it again.

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Troubleshooting

HUAWEI

Q: While connecting to internet, windows pops up a

message: Can not connect to remote computer. Why?

Cause
The cause maybe:

1.

The account data service is not enabled or data service is terminated.

2.

Network setting is incorrect in EC321 Manager.

3.

CDMA signal is too weak.

4.

Antenna is not pulled out.

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Troubleshooting

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Answer:
1.

Confirm that the account data service is enabled.

2.

Setting networks parameter as mentioned below:

Phone number

Username

Password

3.

Ensure good coverage area.

4.

Pull out antenna.

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Troubleshooting

HUAWEI

Q:

I can make a call and send SMS, but I can not connect

to Internet, and the Connect icon is grey. Why?

Cause

Your Modem driver is not installed correctly.

Answer:

Please reinstall the EC321 Manager and insert your data card.

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Troubleshooting

HUAWEI

Q:

EC321 Manager can not be used with Users/Power

Users group in Windows 2000 and Windows XP. Why?

Cause

Its the limitation of Users/Power Users group.

Answer:

Users group can not use EC321 Manager, but can dial to network
through network connection offered by OS.

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Troubleshooting

HUAWEI

Q:

Laptop hangs after installing EC321 Manager. Why?

Cause

The laptop has not installed the Modem driver which should installed as default
in laptop, as EC321 is in conflict with the default Modem already existing in the
laptop.

Answer:

Remove EC321 data card

Uninstall EC321 Manager

Install laptops default Modem driver

Install EC321 Manager

Insert EC321 data card

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Troubleshooting

HUAWEI

: Why does the data card disconnect automatically

after connecting to network for 3 to 5 minutes?

Cause

The operating system has not been installed with the required service
pack.
Answer:

Windows 2000 OS requires Service Pack 4 or later version.

Windows XP OS requires Service Pack 2 or later version.

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Troubleshooting

HUAWEI

: EC321 data card cant install in DELL D500. Why?

Cause:

There is a conflict with ports.

Answer:

1. Uninstall the EC321 Manager software.

2. Plug in the data card, wait till the USB Host Controller driver is
OKpop up appears on the right bottom corner of the screen.
(Note: If a pop up of the installation Wizard of Huawei EC321 device
appears, please cancel that dialog box.)
3. Open "Device Manager" (method: My Computer -> properties ->
hardware -> Device Manager)
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Device Manager

USB Host
Controller driver

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Troubleshooting

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4. Expand Universal serial bus controller option;

5. Double click "Standard Enhance PCI to USB Host controller", update
its driver.
During the update, browse the location of driver to the directory of the
driver in this RAR file.
After updating completely, Windows will find a USB Root Hub device
automatically and ask to install the driver. Please browse the location of
driver to the directory of the driver to this RAR file.
6. If the update is successful, the device manager should have the
following information:
----Universal Serial Bus Controller
----NEC PCI to USB Enhanced Host Controller
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----USB 2.0 Root Hub Device

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Troubleshooting

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7. Also check if there is an option as mentioned below:

Universal Serial Bus Controller
---- Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
If it exists, please disable the same.
8. Plug out the data Card.

You can now install the EC321 Manager software as per the normal
process.

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