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Slide 5.

Chapter 5
Formulating the research design

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.2

The Process of Research Design


Your research question will subsequently inform your

choice of research strategy, your choices of collection


techniques and analysis procedures, and the time horizon
over which you undertake your research project.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.3

Research strategies

Robson (2002) defined research strategy as the general

approach taken in an enquiry and added that research


strategies have been classified in different ways. While
Saunders et al (2007) defined it as a general plan of how
you will go about answering the research questions you
have set.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.4

Research design
Your research design will be the general plan of how you

will go about answering your research question(s)

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.5

Research Design
The research design needs
Clear objectives derived from the research question
To specify sources of data collection
To consider constraints and ethical issues
Valid reasons for your choice of design

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.6

Classification of the research purpose


Exploratory research

is a valuable means
of finding out what is happening to seek new
insights; to ask questions and to assess
phenomena in a new light. It is particularly
useful if you wish to clarify your
understanding of a problem, such as if you are
unsure of precise nature of the problem . It
may well be that time is well spent on
exploratory research, as it may show that the
research is not worth pursuing!

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.7

Explanatory
There are three principal ways of conducting explanatory

research:
A search of the literature;
Interviewing experts in the subject;
Conducting focus group interviews.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.8

Descriptive studies
The object of descriptive research is to portray

an accurate profile of persons, events or


situations. This may be an extension of, or a
forerunner to a piece of exploratory research or,
more often, a piece of explanatory research. It is
necessary to have a clear picture of the
phenomena on which you wish to collect data
prior to collection of data.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.9

Explanatory research
Studies that establish causal relationships

between variables may be termed explanatory


research. The emphasis her is on studying a
situation or a problem in order to explain the
relationship between variables. For example, that
a cursory analysis of quantitative data on
manufacturing scrap rates shows a relationship
between scrap rates and the age of machine
being operated

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.10

Research Strategies

Experiment

Action research

Grounded theory
Ethnography

Survey
Case study

Archival research

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.11

Experiment
Experiment: measuring the effects of manipulating one

variable on another variable

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.12

Survey
Survey: collection of information in standardized form

groups of people

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.13

Case Study
Case study: development of detailed, intensive knowledge

about a single case, or of a small number of related


cases.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.14

Action research
The second relates to the involvement of the practitioner

in the research and in particular a close cooperation


between practitioners and researchers. The final theme is
that action research should have implications beyond the
immediate project. In other words it must be clear that the
results could inform other context.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.15

Grounded theory
Grounded theory: Collection of data starts without the

formation of an initial theoretical framework. Theory is


created from data made by a series of observations.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.16

Ethnography
Ethnography: Derives from the field of anthropology. The

idea is to interpret the social world the research subject


inhabits and the way in which they interpret it.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.17

Quantitative and Qualitative


The terms quantitative and qualitative are used

widely in business and management research to


differentiate both data collection techniques and
data analysis procedures. One way of
distinguishing between the two is the focus on
numeric (numbers) or non-numeric(words) data.
Quantitative is predominantly used as a
synonym for any data collection technique (such
as questionnaire) or data analysis procedure (such
as graphs or statistics) that generates or uses
numerical data.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.18

Quantitative and Qualitative


qualitative is used predominantly as a synonym

for any data collection technique (such as an


interview) or data analysis procedure (such as
categorizing data) that generates or use nonnumerical data. Qualitative therefore can refer to
data other than words, such as pictures and video
clips.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.19

Research multiple methods


In choosing your research methods you will

therefore either use a single data collection


technique and corresponding analysis procedures
(mono method) or use more than one data
collection technique and analysis procedures to
answer your research question (multiple
methods).

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.20

Research multiple methods


This choice is increasingly advocated within
business and management research, where
a single research study may use quantitative
and qualitative techniques and procedures
in combination as well as use primary and
secondary data. If you choose to use a mono
method you will combine either a single
quantitative data collection technique, such
as questionnaires, with quantitative data
analysis procedures
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.21

Research multiple methods


or a single qualitative data collection technique,

such as in-depth interviews, with qualitative data


analysis procedures. In contrast, if you choose to
combine data collection techniques and
procedures using some form of multiple methods
design, there are four different possibilities.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.22

Research multiple methods


The term multi-method refers to those

combinations where more than one data collection


technique is used with associated analysis
techniques, but this is restricted within either a
quantitative or qualitative world view

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.23

Research multiple methods


Thus you might choose to collect quantitative data

using, for example, both questionnaires and


structured observation analyzing these data using
statistical (quantitative) procedures, a multimethod quantitative study. Alternatively, you
might choose to collect qualitative data using, for
example, in-depth interviews and diary accounts
and analyze these data using non-numerical
(qualitative) procedures, a multi-method
qualitative study. Therefore, if you adopted
multi-methods you would not mix quantitative and
qualitative techniques and procedures.
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.24

Research multiple methods


Mixed methods approach is the general term for

when both quantitative and qualitative data


collection techniques and analysis procedures are
used in a research design. It is subdivided into two
types. Mixed method research uses quantitative
and qualitative data collection techniques and
analysis procedures either at the same time
(parallel) or one after the other (sequential) but
does not combine them. This means that, although
mixed method research uses both quantitative and
qualitative
world views at the research methods stage
quantitative data are analyzed quantitatively
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.25

Research multiple methods


and qualitative data are analyzed qualitatively. In

addition, often either quantitative or qualitative


techniques and procedures predominate. In
contrast, mixed-model research combines
quantitative and qualitative data collection
techniques and analysis procedures as well as
combining quantitative and qualitative approaches
at other phases of the
research such as research question generation.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.26

Multiple research methods


Research choices

Figure 5.4 Research choices

Saunders et al, (2009)

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.27

Multiple research methods


Reasons for using mixed method designs:
(Table 5.1 )
Triangulation
Facilitation
Complementarity
Generality
Aid interpretation
Study different aspects
Solving a puzzle
Source: developed from Bryman (2006)

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.28

Triangulation
Use of two or more independent sources of data or

data collection methods to corroborate research


findings within a study.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.29

Facilitation
Use of one data collection method or research

strategy to aid research using another data


collection method or research strategy within a
study (e.g. qualitative/quantitative providing
hypotheses, aiding measurement
quantitative/qualitative participant or case
selection)

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.30

Complementarity
Use of two or more research strategies in order

that different aspects of an investigation can be


dovetailed (e.g. qualitative plus quantitative
questionnaire to fil in gaps quantitative plus
qualitative questionnaire for issues, interview for
meaning)

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.31

Generality
Use of independent source of data to contextualize main

study or use quantitative analysis to provide sense of


relative
importance (e.g. qualitative plus quantitative to set case in
broader context; qualitative quantitative analysis is to
provide sense of relative importance)

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.32

Aid interpretation
Use of qualitative data to help explain

relationships between quantitative variables (e.g


quantitative/qualitative)

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.33

Study different aspects


Quantitative to look at macro aspects and

qualitative to look at micro aspects

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.34

Solving a puzzle
Use of an alternative data collection method when

the initial method reveals unexplainable results or


insufficient data

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.35

Time Horizons
Select the appropriate time horizon
Cross-sectional studies: cross-sectional

studies are the study of a particular


phenomenon (or phenomena) at a particular
time.
Longitudinal studies: usually study the change
and development over a period of time.

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.36

Credibility of research findings


Important considerations
Reliability
Validity
Generalisability
Logic leaps and false assumptions

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.37

Reliability
Reliability refers to the extent to which your data

collection techniques or analysis procedures will


yield consistent findings. It can be assessed by
posing the following three questions:
1 Will the measures yield the same results on
other occasions?
2 Will similar observations be reached by other
observers?
3 Is there transparency in how sense was made
from the raw data?

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.38

Validity
Validity is concerned with whether the findings are

really about what they appear to be about. Is the


relationship between two variables a causal
relationship? For example, in a study of an
electronics factory we found that employees failure
to look at new product displays was caused not by
employee apathy but by lack of opportunity (the
displays were located in a part of the factory that
employees rarely visited). This potential lack of
validity in the conclusions was minimized by research
design that built in the opportunity for focus groups
after the questionnaire results had been analyzed.
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

Slide 5.39

Research design ethics


Remember

The research design should not subject the


research population to embarrassment, harm or
other material disadvantage

Adapted from Saunders et al, (2009)

Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, Mark Saunders, Philip Lewis and Adrian Thornhill 2009

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