Professional Documents
Culture Documents
OR
Kaizen Promotion Team (KPT)
These atrategies
were good indeed to
raise work
efficiency and to
reduce mistakes.
Lose meaningfulness
in their work
Lose enthusiasm for
manufacturing
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products
Roll of QC Circle
We humans regard our
given tasks as valuable
and try to accomplish it
properly
When we can utilize our
abilities in our work, we
can feel a huge amount
of interest and
meaningfulness
So when an emplyee is
trusted by a supervisor of
handling the job and
assigned to a job, he/she
will probably work to the
extent of his/her abilities.
For this purpose the need
of a group whose
members get together to
discuss their work arose.
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Analyzing problems
Selecting theme
Activity procedure
Assigning roles to each member
Scheduling
All circle members hold
QCC meeting in accordance
with the action plan
Documents the detail as a report
Using work-related knowledge
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and QC techniques
4. Types of QC C
4.1. Sub-Circles: if a workplace
consists of more than 7 or 10
employees, it is better to form
more circles (sub circles), Or if
there is shift operation.
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Types of QCC
4.2. Joint Circles: also called united circles
or collaborative circles.
1)several circles work together
To tackle a single problem.
2)When QCC exchange information to
tackle
the same problem.
3)several QCC work on a significant theme
divided into sub themes.
4)part or all of the members join other QC
circles.
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Types of QCC
4.3.Theme-driven QCC: to solve a
problem effectively, a small group
may be formed by the members
from several different sections or
departments or managerial posts.
The circle is dissolved after the
successful solution of the theme.
Its members launch a different QCC
activity under a new theme in
collaboration with other individuals.
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6. Benefits of QC Circles
Quality control circles benefits the organization
as well as the employees
6.1 Benefits to the organization:- QC circles:
i. Improve employer-employees relation ship.
ii.Develop participative culture and team spirit.
iii.Reduce: work-related errors.
iv.Increase productivity and reduce cost.
v. Improve quality of goods and services produced
by the firm.
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Benefits of QC Circles
i. Leads to better efficiency in the organization.
ii. Catalyses attitudinal changes.
iii. Create consciousness regarding quality, cost,
safety, house-keeping, etc
iv. Save a certain amount of managerial time,
previously spent to solve problems which will
be now solved.
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Benefits of QC Circles
i. Inculcate team spirit
ii. Provide improved work environment and
work methods
iii. Improve morale on the shop.
iv. Involves workers in decision making.
v. Removes frustration
vi. Encourages employees to get involved with
common goals of the company.
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7.Activities of QC circle
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Bureau
Section
committee
QCCircle
Leader
Member
Section
committee
QCCircle
Section
committee
QCCircle
Leader
Leader
Member
Member
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35
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Plan
Do
Act/
Improvement
If the
output/result
is Infeasible
Check
If the
output/result
is feasible
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Process of problemcont
o Process 3 : Make activities plan
Decide execution item
Decide schedule and assignment part
o Process 4 : Analysis of factor.
Examine present characteristic
Fined factors
Proceed factor analysis
Decide applicable items
o Process 5 : Study of measure and execution
Show ideas for countermeasure
Study embodiment of countermeasure
Confirm contents of countermeasure
Study how to execute
Execute countermeasure
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Process of problemcont
o Process 6 : Confirm effect
Confirm countermeasure effect
Compare with goal value
Grasp tangible and intangible effect
o Process 7 : Standardization and fixing control.
Revise standard
Decided method of control
Get fully understood by related people
Train person in charge
Confirm that it is maintain
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Contents of meeting
Regular
meeting
Mini
meeting
Place
Adopt common bigger theme as one team project, in the cases, divided
front process and back process, staff section and line section, sales department
and manufacturing section.
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mngr
comte
class
quality
morale
standard yes no
Section code
Circle name
cost
prdctvt
y
safe
Leader name
Member
Sec
mng
Super
Circle code
Section policy
Target
Activity term
Expected effect
Step
Member role
Present condition
Analysis
Countermeasure
Verification
Advice
Present condition graph, check sheet, paleto figure, etc
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Team Name
Date
Leader
Name
Meeting
Length
Theme
1. What is to be discussed
Results
2. Cause of problem
3. Countermeasure which should be done by member
4. Countermeasure which should be asked to another department
5. Problems and/or improving items that come out during discussion
6. Comment by supervisor
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Second type
Subject achievement
type
yes
no
Can you analyze a
factor?
First type
yes
Problem solution
type
Third type
Measure executive
type
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Why?
What?
Where?
Who?
When?
How?
Objectives
Items to be
implemented
Location
Person in charge
Sep 1 Nov 30
Method
Set up issues
Select theme
Meeting Room
All
Sep 3
BS Matrix
Collect
information
Planning
Meeting Room
All
Sep 10
5WIH
Examine
Present status
Macaroni
production area
Goal
Set goal
Meeting Room
Meeting Room
Confirm
Follow up
progress
Mr. Belachew
(leader)
Mr. Kiflu
All
All
All
Sep 11 Sep 20
Sep 22
Sep 22
Oct 1
Implement
measures
Macaroni
production area
Mr Belachew
(leader)
Mr Getahun
Confirm effects
Macoroni
production area
Mr Belachew
(leader)
Mr Getahun
Oct 11-Nov 12
Standardize
Macoroni
production area
Mr Henok
Mr Getachew
Nov 19
Review of future
issue
Macoroni
production area
All
Pareto Diagram
Oct 8-11
Everyday
5WIH
pareto diagram
5WIH
Communication
Review meeting
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Main causes
1. Frequent power interruption.
2. Low grade raw material.
3. No preventive maintenance according to
schedule.
4. Lack of operator training.
5. Cutter sharpness is not enough.
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Facts
Frequent Power
interruption
Insufficient
power from the
source
Wheat doesnt
meet standard
Not enough
standard and
training plan
Long time usage
Counter
measures (Plan)
-The back up
generator should
have enough
fuel.
- Change supply
from local to
import
- Improve spare
part ordering
system
- Training to
follow schedule
-Make necessary
standard and
give training
-Make it sharp
-Replace it on
time
-Place the cutter
on right place
Judge
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Actions
(to eliminate the causes)
What?
When?
QCC
: Sept. 1Who?
- Nov. 30 2010
Where?
How?
Why?
Frequent
Interruption of
power
By the end
of Oct.
Macaroni
production
area
Leader&
Operator
-The back up
To prevent
generator should have damage due to
enough fuel
interruption
By the end
of Oct.
Meeting
room
Leader
-Change supplier
from local to import
-to have
standard wheat
No preventive
maintenance
By the end
of Oct.
Meeting
room
Incorporation
with
maintenance
head &
Leader
- Training to follow
schedule
-Improve spare part
order system
- to keep
continuous
machine
running
Lack of
training
By the end
of Nov.
Meeting
room
Office of
leader
Leader &
members
Leader
- Make necessary
standard
-Give training
-Prepare training plan
For each
worker to have
enough
knowledge
Cutter
sharpness not
enough
By the end
of Oct.
Macaroni
production
area
Operator
- Make it Sharp
-Replace on time
-place it on right
place
- To keep its
sharpness
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Step 8: Standardization
(eliminate the cause of the problem
permanently)
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Step-10 conclusion
(review the problem-solving procedure and plan
fiture work)
Activities:
1.Sum up the problems remaining.
2.Plan what is to be done to solve those
problems.
3.Think about what has gone well and badly
in the improvement activities.
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Operate 1 day and night training for targeting 30 leader to develop leadership.
Contents is lecture of the manager, group discussion, knowledge for nation wide
activities.
20.Awarding QC Circle Activities:Awarding QC Circle activities leads to the activation and promotion
of these activities. It is important to establish an award system.
Example of awarding system
Type of award
Theme
Completion
award
Presenter
Description
Presentation within
department
Department
/Section
director
Improvement
proposals
According
to rank
classification
Director of
business unit
Top
management
QC Circle
activities
awards
Celebrate Results
Team work
Traps
I Know-it-all
Not learning quickly/moving slowly
Isolation/Departmentalism/
Territory
Keeping existing team &
Culture(Status quo)
Talking too much on little results
Misleading reports
Just to please bosses
Captured/influenced by wrong
people/RENT SEEKERS
Oscillation
Video Session
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End