www.logic.

ky

About Logic
Logics NOCC operates on a 247 basis utilizing state of the art tools
managing customer services and global networks for services being
provided to all parts of the world. Logics NOCC is operational aligned with
all our global carrier partners and takes responsibility of all issues
regardless of where it may reside, including international bandwidth, local
loops, hardware, etc.
We work hard to support local employment through initiatives like Logics
Scholarship program, and Passport to Success; and we are dedicated to
providing high quality, innovative services and the best possible customer
experience.
Logic is proud to be a Cayman company, a local employer, and the
biggest telecommunications employer on island.

www.logic.ky

Why Choose Logic

Logic is Grand Cayman's biggest Residential TV, Business TV and
Internet service provider company with over 190+ TV channels &
internet speeds up to 50MB & beyond.

Reason for Choose Logic

Reliable and scalable network infrastructure
247 Support for your business from our responsive team
Network Operations Control Center in Cayman with highly
qualified engineers
Bandwidth guarantees directing important traffic where it needs to
go
Tailored solutions to meet all your needs
Large and diverse corporate customer base around the world

www.logic.ky

Moving in ?
Moving? We at Logic say welcome home with our Move-In Bundles
which give you access to
The Biggest Channel Line-up on island
Cayman 27 - Caymans only local station that gives you the local
news, weather, entertainment in Cayman, events and more
Exclusive broadcast rights to so much - CBS specific
programming, 2014 FIFA World Cup, Sochi Olympics and much
more
The Fastest Fibre Internet on Island*

www.logic.ky

TV, Internet & Phone Services

Logic is the one-stop shop for all of your communications and
information technology needs. From residential service to small local
businesses, to global enterprises Logic can help.

Residential and Business Services:

TV(Television) Services
Internet Services
Phone Services
Wholesale Services
Our Network
Dedicated Internet
Predictable IP
Global Connect Products

www.logic.ky

TV Services
TV Services for Residential
Cayman's Premier TV service
bringing the TV shows characters
and storylines you love into your
home for over 10 years.

TV Services for Business

Add Fibre TV (where available) or
Wireless (Cable) TV to your business
and keep your customers informed
and entertained.

www.logic.ky

Internet Services
Internet Services for Residential
Logic 100% fibre-powered internet
for fast, consistent speed and a
reliable connection you can trust.

Internet Services for Business

Improve productivity in your business
with Fibre or Fuse Enterprise
solutions. Get the fastest most
reliable data connections using
Logic's all-new network.

www.logic.ky

Phone Services
Phone Services for Residential
Learn all about the service that has
everyone in Cayman calling for
LESS!

Phone Services for Business

Logic offers a range of aggressive
plans to meet the needs of every
business, Online billing portal
available and 24/7 network
monitoring.

www.logic.ky

Wholesale Solution
Our Network
By partnering with the Key Tech Group of Companies, our partners clients will
automatically have route redundancy across multiple undersea cable systems
connecting Cayman and Bermuda to the United States. Furthermore, with
Sarbanes Oxley in mind, the Logic can provide our partners clients 100%
redundancy with no single points of failure including the local loops in Cayman
and Bermuda.

www.logic.ky

Wholesale Solution
Dedicated Internet
We know how important your clients are to you. They are looking for reliable, stable, worry
free, high performance, high speed Internet connectivity. Logics Dedicated Internet
solution provides superior, high-speed Internet access your clients need, full-time
maximum performance. Our range of data services and solutions help you find the best
technology to meet your clients needs for efficient bandwidth utilization, reliability, control,
and service reach.

Features and Benefits

Most Resilient Network infrastructure in Cayman

Diverse off Island connections to Tier 1 upstream providers
Redundant and self-healing IP backbone
Worry free, Guaranteed Bandwidth backed by SLA
Multiple Automatic redundancy managed router services
Enterprise-grade, high-speed Dedicated Internet Access
Portal for easy monitoring and management
Bandwidth on demand, based on business requirements
Multiple POPs
Customized Network Design

www.logic.ky

Wholesale Solution
Predictable IP
Logic understands that with the growth of business critical applications, there is a
demand for predictable performance on the public wide area network,
(WAN). Predictable IP is a cost effective solution offered by Logic, to ensure your
clients network can run business applications on your public WAN, without the
financial investment of a private WAN service, similar to the ones provided by
MPLS/VPLS/IPLC.

Features and Benefits

Predictability for business critical applications:

Predictable performance
Predictable uptime
Predictable latency
Cost effective
Monitored by Logics Network Operations Center 24/7
More control, more visibility
www.logic.ky

Wholesale Solution
Global Connect Products
Logics Global Connect Wide Area Network (WAN) services deliver a dedicated,
predictable, secure, and private connections to your network. The Logic portfolio of Global
Connect WAN products provides high quality, high performance and cost effective options
for your clients in Cayman and the Global Offshore Islands.

MPLS
Logics Multiprotocol Label Switching (MPLS) service delivers dedicated, predictable,
secure and private connections with Quality of Service (QoS) routing over a Next
Generation IP/MPLS network.

MEF
Logics MEF service offers a Layer 2 multipoint-to-multipoint Ethernet service
designed to be scalable and cost effective solution for your clients. Designed for
wholesale partners with clients in the financial vertical, that have additional security
requirements, Logic is not involved in the layer 3 routing of your clients packets.

IPLC
Logics International Private Leased Circuit (IPLC) service provides a secure point-topoint network between your client locations in Cayman and Bermuda and your
network.

www.logic.ky

Bill Payment Location

Payments are now accepted at Logics retail centre at Governors Square or
from the payment office at Television Centre just off Eastern Avenue.
Until further notice, online payment customers should continue paying their
online bills as usual if you have WestStar service, please continue to pay the
WestStar online account. If you have Logic service please continue to pay the
Logic online account.
For Direct debit customers, there is no change to the set up of your direct debit
payment.
Billing due dates will remain the same until further notice
Customer service retail store hours are as follows:
Logic Full Service Branch, Governors Square:
Monday Friday from 9:00am - 6:00pm
Saturdays 9:00am - 1:00pm
Logic Payment Branch, Television Centre:
Monday Friday 8:30am - 5:30pm
www.logic.ky

Contact Logic
Address:

43 Eclipse Drive,
P.O. Box 31117
Grand Cayman, KY1-1205
Cayman Islands

Phone No.:

+345 745 5555

Mail:

support@logic.ky
fibre@logic.ky

www.logic.ky