Managing Human

Resources

Human Resource
Management (HRM)

Acquiring
Acquiring

Maintaining
Maintaining Developing
Developing

Training & Development

Motivation

Evaluation

Compensation

Functions of the Human

Resources Department
Planning for Staffing Needs
Recruiting and Hiring
Training and Development
Appraising and Retaining

Planning for Staffing Needs

Forecasting

From
Business
Plan

Estimate
Demand for
Employees

Estimate
Supply of
Employees

Evaluating Job Requirements

Perform
Job Analysis

Write Job
Descriptions

Write Job
Specifications

To Hiring
Process

Forecasting Demand
Predicted sales
Expected turnover rate
Workforces skill level
Impending strategic decisions
Changes in technology
Companys financial status
Status of key employees

Forecasting Supply
Existing Workers
Temporary Workers
Outsourcing

Evaluating
Job Requirements
Job
Analysis

Job
Job
Specification Description

Recruiting Employees
Internal
Searches
Employment
Agencies

Trade Shows

Newspaper Ads

Internet Ads

Union Halls

Colleges

Headhunters

Referrals

How Employers and JobSeekers Approach the

Recruiting Process
Employers

Look Inside
the Company

Networking
and Personal
References

Employment
Agency or
Search Firm

Unsolicited
Rsums

Newspaper
or Internet
Want Ads

Job Seekers

The Hiring Process

1

Select
Qualified Candidates

Screen
the Candidates

Conduct
In-Depth Interviews

Evaluate
the Candidates

Check
References

Select the
Best Candidate

Background Checks
Educational
Credentials

Employment
Verification

Time Gaps
Between Jobs

Reference
Checks

Arrest Records

Credit Histories

Hiring and the Law

Equal Employment
Opportunity
Negligent Hiring
Immigration Reform
and Control Act

Preemployment Testing
Job-Skills
Job-Skills
Psychological
Psychological
Drugs
Drugs and
and Alcohol
Alcohol

Training and
Development
Orientation
Training
Retraining

Appraising Employees
Objectivity

Fairness

Regular
RegularWritten
Written
Evaluations
Evaluations

Prentice Hall, 2007

Improvement

Periodic
PeriodicPerformance
Performance
Appraisals
Appraisals

360-Degree
360-Degree
Reviews
Reviews

Excellence in Business, 3e

Standards

Electronic
ElectronicPerformance
Performance
Monitoring
Monitoring

Chapter 11 - 15

Workplace Compensation

Wages

Hourly
Workers
Benefits

Pay Scale

Salaries

Corporate
Executives
Bonuses

Benefits

Fair Labor Standards Act

Guidelinesfor
forAdministering
Administering
Guidelines
Salariesand
andWages
Wages
Salaries
Overtime
Overtime
Pay
Pay
Exempt
Exempt
Employees
Employees

Nonexempt
Nonexempt
Employees
Employees
On-the-Job
Responsibilities

Overall
Level of Pay

Hot Compensation Issues

Lower End of Pay Scale

Upper End of Pay Scale

Downward
DownwardPressure
Pressure
on
onWages
Wages

Compensation
CompensationGap
Gap
Between
BetweenCEO
CEOand
andEmployees
Employees

Downward
DownwardPressure
Pressure
on
onBenefits
Benefits

Disparity
DisparityBetween
Between
Results
Resultsand
andCompensation
Compensation

Incentive Programs
Bonuses
Bonuses

Commissions
Commissions

Profit
Profit Sharing
Sharing

Incentive Programs
Gain
Gain Sharing
Sharing

Pay
Pay for
for Performance
Performance

Knowledge-Based
Knowledge-Based Pay
Pay

Benefits and
Services
Insurance
Retirement Plans
Stock Options
Family Benefits

Insurance Benefits
Life and Health
Dental and Vision
Disability
Long-Term Care

Insurance
Challenges
Rising Premiums
Level Prices
Flat Wages

Creative Approaches to
Skyrocketing Health-Care
Costs
High-DeductibleInsurance
Insurance
High-Deductible

HealthSavings
SavingsAccounts
Accounts
Health

In-HouseClinics
Clinics
In-House

HealthInsurance
Insurance
Health
BuyingGroups
Groups
Buying

Employer-Driven
Employer-Driven
QualityImprovements
Improvements
Quality

Insurancefor
forthe
theUninsured
Uninsured
Insurance

SlidingScale
ScalePlans
Plans
Sliding

WellnessPrograms
Programs
Wellness

Retirement Benefits
Employee
Employee Pension
Pension Plans
Plans
Defined
DefinedBenefit
BenefitPlans
Plans

Defined
DefinedContribution
ContributionPlans
Plans

Retirement
Retirementage
age

Employer
Employercontributions
contributions

Average
Averagesalary
salary

Employee
Employeecontributions
contributions

Years
Yearsof
ofservice
service

Accumulated
Accumulatedearnings
earnings

Stock Option Plans

Employer Benefits

Employee Benefits

Cost Effective

Profit Potential

Long-Term Incentives

Vested Interest

Family-Friendly
Benefits
Unpaid
Leave

Elder-Care
Daycare

Other Employee
Benefits
Vacations, holidays, and sick leave
Professional development
Financial or legal counseling
Wellness programs
Employee Assistance Programs
Corporate perks

Overseeing Changes
in Employment Status
Promotion
Reassignment
Termination
Retirement

Promoting from Within

Advantages
Advantages

Disadvantages
Disadvantages

Maximizes
MaximizesWorkforce
Workforce

Individual
IndividualCompetence
Competence

Rewards
RewardsEmployees
Employees

Potential
PotentialTurnover
Turnover

Boosts
BoostsMorale
Morale

Training
TrainingCosts
Costs

Terminating Employees
Performance Related

Not Performance Related

At-WillEmployment
Employment
At-Will

BusinessDownturns
Downturns
Business

WrongfulDischarge
Discharge
Wrongful

Effectson
onEmployees
Employees
Effects

Rankand
andYank
Yank
Rank

OutplacementEfforts
Efforts
Outplacement

Retiring
Employees
Hiring
Hiring Mature
Mature
Workers
Workers

Balancing
Balancing
The
The Workforce
Workforce