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Interviews:
The method of collecting the data in which
the respondents are interviewed (Ask the
questions) to tap the variables of interest.
In each interview, two parties are involved,
Interviewer and Interviewee (Respondent).
Types of Interviews:
There are two types of interviews:
Structured Interviews.
Unstructured Interviews.
Unstructured Interviews.
The type of interviews in which researcher or
interviewer does not entered in interview setting
with planned sequence of questions to be asked
from the respondent.
Unstructured Interviews are conducted mostly for
the sake of preliminary data collection in which
motive of researcher is to point out the variables of
interest rather than to tap the variables.
Basic purpose of unstructured interviews is to find
out the factors and variables which are causing the
problems.
Unstructured Interviews.
For Example:
Let the manager of ABC Manufacturing Company is facing
the problem of decrease in average sales day by day.
Manager started observing the area of problem. For this
purpose, he called up a meeting of departments head.
They all concluded from the meeting that the problem is
basically prevailing in marketing and sales department.
Unstructured Interviews:
In unstructured interviews, mostly open end
question are asked in which the respondents are
asked to give their own views.
As in above example, sales and marketing staff
may be asked about their jobs, about the distribution
channels, about the marketing and promotional
activates etc
Question
Tell me about the way, how you peoples
are distributing the finished goods to
the distributors and retailers?
Unstructured Interviews:
Basic purpose of unstructured interviews to
explore and probe into the several factors in the
situation which may cause the problem.
Structured Interviews:
The structured interviews are conducted when it is
known that what information are needed.
Structured interviews are designed to tap the different
variables of interest in your study.
Mostly the closed ended questions are used to tap the
variables.
Predetermined list of questions is to be asked from
respondents.
Usually in structured interviews, the factors and variables
which are explored during the unstructured interviews are
examined and taped as per requirement of study.
Structured Interviews:
During this process, some other variables may be
identified, resulting in more deeper understanding.
Visual aids are also some time use like drawings,
cards, and other materials in order to check the
preferences of respondents.
For instance, in order to capture the likes and
dislikes of customers to different types of
packaging, different types may be displayed to
them via visual aids.