Professional Documents
Culture Documents
MANAGEMENT
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Prepared By:
Mahendra Choudhary
Definition
Crisis
Business
Educational
And Family
institutions
Government
Three common element of crisis :-
Three main
Stages
Post crisis
Pre crisis The crisis
Or
Planning itself
Recovery
Implementation:-
Managing The Crisis
Initial response to a crisis – Phase 1
• What happened?
• Has a cause been identified, e.g.
accidental or intentional?
• Who is affected and what is known
about those affected?
• What response is underway and who
is involved in the response?
Managing the response – Phase 2
5. Retain control.
Immediate Aftermath & Recovery – Phase 4