Teambuilding

For Supervisors

Session Objectives
You will be able to:
Recognize the value of team efforts
Identify the characteristics of an effective
team
Build commitment and cooperation among
team members
Use teams effectively to achieve goals

Session Outline
Characteristics of effective teams and

members
Creating a productive work atmosphere
Encouraging commitment, cooperation, and
contributions
Effective communication and conflict
resolution
Measuring progress and recognizing
achievement

Benefits of Teambuilding
Increased efficiency
Heightened motivation
Improved quality of
output
More flexible operations
Enhanced creativity

Effective Teams
Manageable size
Diverse skills,
knowledge, and
experience
Resourceful, competent
leadership
Common goals

Effective Teams (cont.)

Cooperation
Solidarity
Open exchange of ideas and information
Mutual respect and support

Team Members
Understand their own and others roles
Agree on goals and the tasks to achieve
them
Trust and cooperate with one another
Continually communicate and coordinate
efforts

Team Members (cont.)

Achieve consensus through listening,
debating, and compromise
See value in combining all members skills,
experiences, and perspectives
Believe that the combined efforts of the team
will produce worthwhile benefits

Teams and Team Members

Questions?

Create the Right

Atmosphere
Design an informal,

relaxed, and open work

environment
Encourage respect for
different points of view
Require professionalism
and courtesy
Promote mutual respect
Be fair and consistent

Set Clearly Defined Goals

Communicate
expectations at the outset

Explain goals and

objectives
Encourage feedback
Prioritize goals and
determine how each will
be achieved
Decide how success will
be measured

Build Commitment
Write a mission statement
Cultivate a sense of belonging and
acceptance
Set a good example

Build Commitment (cont.)

Show concern for team members
Celebrate group success

Encourage Contributions
Ask for full participation
Welcome suggestions
Coach and counsel
team members

Encourage Contributions
(cont.)

Provide challenging assignments

Delegate meaningful tasks

Promote Cooperation
Emphasize
collaboration, not
competition
Promote the sharing of
information, ideas,
and expertise
Endorse compromise
Reinforce team-oriented
behavior

Provide Adequate Support

Keep in close touch with

the group
Provide adequate training
Make sure required
resources are available
Give the team enough
time to complete its
mission
Give clear and accurate
instructions

Provide Adequate Support

(cont.)

Help members coordinate team duties with

other responsibilities
Encourage team members to bring problems
to you
Go to bat for your people
Encourage support between one another

Maintain Communication
Allow adequate time for

group discussion
Encourage constructive
criticism of ideas
Provide feedback and
guidance
Teach debating and
listening skills
Be accessible to your
team

Resolve Conflicts Promptly

Some conflict is normal
Establish ground rules for dealing with

conflict
Teach conflict resolution techniques
Encourage team members to manage their
own conflicts
Step in when there is no swift resolution

Teambuilding Techniques
Questions?

Establish Links
Maintain relationships with other teams,
departments, and functions
Keep your manager informed
Encourage team members to make useful
connections
Focus on the big picture

Measure Progress
Keep an eye on
schedules
Check workflow
Monitor quality
Observe individual
performance

Recognize Achievement
Recognize both
individual and group
achievement
Bestow a sense of
prestige and status on
team membership
Recognize contributions
in appraisals
Reward successful
completion of the
mission

Key Points to Remember

Teams make use of diverse skills,
knowledge, and experience
Effective teams improve efficiency, quality,
and motivation
Your role is to provide leadership, support,
and encouragement