Professional Documents
Culture Documents
TQM
GREESHMA
HUSSAM
KAVIN
NAGARAJAN
SRI TEJA
INTRODUCTION
Introduction:
The quality management has gone through
several transformations to reach the present
stage.
In the past, controlling quality meant that the
product had to be inspected after it was
produced to check whether it met all the
specifications or not.
The transformation from inspection mode to
prevention mode is considered to be a very
important step in building quality from the very
beginning or start of the manufacturing process.
COMPETITIVE ORGANIZATIONS IN
THE FUTURE
COMPETITIVE ORGANIZATIONS IN
THE FUTURE
Incorrect timing
Implementation of a QMS without building the quality culture
INFLUENCING FACTORS
THE FUTURE OF TQM
FOR
Extrapolati
on
EXTERNAL
INTERNAL
TQM
DRIVERS
TQM
DRIVERS
Paradigm
Shifts
Technology
EXTERNAL
EXTERNAL
TQM
DRIVERS
TQM
DRIVERS
Markets
Environmen
tal drivers
CONCLUSION
Quality management has assumed that building quality into
everything that is done is very fundamental have embraced
new philosophies in managing quality on an on-going basis.
Unfortunately, for many, TQM had been a fad and it is no
more relevant for them to achieve competitiveness.
They started chasing new concepts and trends such as reengineering, benchmarking, ERP, e-business, e-commerce,
etc.
Organisations want quick results through shortcut methods.
Going through a TQM route may take longer but it could
ensure that a strong culture for quality is built.