PRESENTATION LAYOUT

1. Company Introduction
. Background
. Products and services
. Stake holders
. mission and Vision
2. Organizational Structure
3. Competitive strategies
(differentiation/low cost)
4. Inter-organizational relationship

Cont
5. Competitive strategy
6.Organizational conflict and politics
7.Recommendation
8.Conclusion

INTRODUCTION
Pakistan Telecom Mobile Limited (PTML) is
a wholly owned subsidiary of Pakistan
Telecommunication Corporation Limited
(PTCL) that started its operations in
January 2001 under the brand name
Ufone.
As a result of PTCLs privatization 26% of
company shares along Ufone became
part of the Emirates Telecommunication
Corporation Group (Etisalat) in 2006.

Stake holders
PTCL
It is currently owned by Etisalat .
Customer base of more than 20.5 million
subscribers which is tripled from last fiscal year
Government of Pakistan (Regulatory authority
of Secp)
Vendors
Citizens of Pakistan
Banks
Currently, with a market share of over 24% .

Products and services

Servic
es
Ufone has network coverage in 10,000
locations and present across all major
highways of Pakistan.
Ufone currently caters for International
Roaming to more than 288 live operators
in more than 160 countries.
Ufone also offers Pakistans largest GPRS &
blackberry Roaming coverage available
with more than 200 Live Operators across
122 countries.

MISSION STATEMENT
To be the best cellular option
available for U

Vision Statement
To be the quality cellular service provider of
choice, using sound business practices
while enhancing the quality of life of the
community and providing a strong return
for our stakeholder

Ufone Objectives

To be Affordable
Best Coverage throughout Pakistan
Advanced & innovative service
Best employment option for peoples

ganizational

design

Structural dimension
Formal Control on every one.
Decentralization.
Chain of Command.
Professionalism

Contingency factors
Size: 1700 permanent employees as well as more
than 2500 contractual employees working
nationwide
Ufone Complies with equal employment
opportunity organization. Almost 70% of its
employees are male and 30% are female.
Technology: Sap software
Strategy :Predefined job description
Annual and Six month Performance Apraisals
Environment: Ufone is all about integrity, mutual
respect, teamwork, creativity and empowerment.

Organizational Structure
Mechanistic as well as organic
structure

Organizational Structure
Geographical division:
North
Central
South

Departmental Division

Marketing Department
Finance Department
Human Resource Department
Customer Care Department
Information System Department
Engineering Department
Quality Assurance
Information Technology

anizational

Structure
1
Board Of Directors
CEO
Project Director

Marketing
&
Sales

Customer
Care

HR
&
Admin

Information
System

Information
technology

Finance

Quality
Assurance

Engineering

Human Resource
Management

Human capital act as nerves system of the

organization.
Their people are their greatest asset

with special Reference to human resource

management (HRM) our main focus was
remained on how the human capital at ufone is
being:
Recruited.
Selected.
Utilized.
Compensated.
Evaluated & Trained to achieve company goals.

Human Capital

at

Ufone

1700 permanent employees as well as more than

2500 contractual employees working nationwide
Ufone Complies with equal employment
opportunity organization. Almost 70% of its
employees are male and 30% are female.
Predefined job description
Annual and Six month Performance Apraisals
Average age of Ufone employee is 32 years
Average Salary is 15000
HRIS

Conflicts and strategy used

STRATEGIC PAY PLANS

Direct financial payments

Salaries
Incentives
Commissions
Bonuses
Rewards

STRATEGIC PAY PLANS

In-Direct payments

Medical allowances/ hospitalization

Conveyance allowances
Vacations
Education allowances
Pension Plans

BENEFITS AND SERVICES

EMPLOYEES MOTIVATION
Employees are motivated at Ufone by
conducting events such as
Annual employee day
Birthday celebration

BENEFITS AND SERVICES

Flexible Benefits Program

Cafeteria
Gym
TV lounge
Sports club
Exertion trip

BENEFITS AND SERVICES

Retirement Benefits
Age of 55 60 years
Provident fund
Gratuity

RECOMMENDATIONS

Decentralization
Enterprise resource planning (ERP)
Job rotation
Manage employees turnover
Improve pay structure
Overtime compensation

Thank U

Now its all about you

if you have any
questions
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all