Professional Documents
Culture Documents
Boss
Co-workers
Managers
choices
we make.ppsx
Knights
PGPM 2016-17
Term I
Poornima Gupta
Poornima.gupta@greatlakes.edu.in
9818130344
Introduction
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Introduction
cont..
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Objectives
This course therefore attempts to help
nurture students faith that there is order in
the human behaviour.
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Objectives cont
That mans reaction is not a chaotic chance
affair, that within limits, it is predictable.
Objectives cont
Knowledge and skillful diagnosis of human
behavior, our own as well as others, can help
us to become more realistic, more
understanding , and in turn, more productive.
WHAT IS OB?
OB is about----
1.
2.
3.
4.
5.
6.
From
Topics to be covered
Human Problems of Administration
Individual Behaviour
Individual Characteristics
Ability & learning
Personality
Perception
Motivation
Attitudes & Job Satisfaction
What is an Organization?
ORGANIZATION IS
A COLLECTION OF
Dependent (Y)
Theory X by McGregor
Result
Upwards
people
Hierarchy of Structure
Rules and Regulations
Impersonalization
Economy of motion
Time Study
Industrial Engineering
Science of Shoveling
Piece-rate System
Social System
Human Relations School
Mary Follet
Chester Bernard
Hawthorne Studies by Elton Mayo,
Adhocracy by Henry Mintzberg, and
Theory Z by William Ouchi
Social System
(Theory Y McGregor)
27
Organizational Behavior
Chester Barnard
Adhocracy
teams of professionals getting together for a
specific task
Hawthorne Studies
Failure of
Rational
System
Social
System
SOCIAL SYSTEM
Description
Effectiveness
Encouragement
Involved
Built in the job
Concerned with
Attitude and Behaviour
Honour and Dignity
Paradigms