Professional Documents
Culture Documents
AND
QUALITY
CONTROL
INSPECTION DEFINED
Inspection (and test) include
measurement of an output
comparing the measured output to the designed specifications
and
taking a decision whether the output conforms to specifications
or not i.e. determining conformity
Distinction between
INSPECTION and TEST
The distinction has rather become blurred or unclear.
INSPECTION PLANNING
Inspection Planning is the activity of
designating the stations at which inspections should take place.
providing the inspection stations with the means to know as to what to do and also
the facilities for doing it.
In the past, the products were inspected after they had been
manufactured. If the products did not meet the specifications,
they were rejected. It should be realized by doing so we were
not being proactive and were only resorting to detection of
errors in the already produced products. But detection is
sometimes wasteful because it leads to consumption of time
and resources in products which are not always of good
quality. So, we should try to avoid waste by not producing
unusable/ poor quality goods in the first place. For this, we
should resort to a strategy of prevention. Detection tolerates
waste while prevention avoids waste.
QUALITY
The term Quality has different connotations when used by different people, but
all definitions of quality have a central concept: the quality of a product is
good when the product is able to satisfy the needs of the consumer.
So quality is defined as customer satisfaction, or fulfilling customer
expectations.
A Product is said to be of good quality if the product leads to customer
satisfaction and fulfills expectations. Quality is defined as FITNESS
FOR USE.
intended use
and
selling
Quality
is
also
SPECIFICATIONS.
defined
as
CONFORMANCE
TO
QUALITY DEFINED
1)
2)
QUALITY DEFINED
The aggregate of properties of a product determining its ability to
satisfy the needs it was built to satisfy.
(Russian Encyclopedia)
FITNESS OF COST
-fitness of cost cost means high quality at low cost.
-Achieving high quality at low cost requires reducing the
variability of the production process, so that all unit being
produced are within the inspection limits and none/ few have to
be discarded. This requires feedback and correction at each
step rather than just at the end of a production process.
-This mean shifting the focus from controlling the output
through inspection to controlling the process producing the
output.